Top HVAC Service Pros in Durham, North Carolina

Customers consistently praise Air Experts for their prompt, professional service and knowledgeable technicians. Many highlight the effective communication and thorough explanations provided by staff during both installation and maintenance. The company's competitive pricing and dedication to customer satisfaction make them a highly recommended choice for HVAC and plumbing services.

Some customers have noted challenges with customer service responsiveness and delays in shipping. A handful of reviews mention issues with product quality not meeting expectations, leading to dissatisfaction. Additionally, there are comments about pricing being higher than competitors, which some consumers found concerning.

Alternative Aire is consistently praised for their fast, efficient HVAC service, clear communication, and fair pricing. Customers highlight the professionalism and honesty of their technicians, particularly Enrique and Scott, who provide effective solutions without upselling. Many long-term clients appreciate the company's reliability and excellent after-sales support, making them a trusted choice for HVAC needs.

Some customers have noted a decline in communication and responsiveness, expressing frustration with service experiences that lacked timely updates. While many appreciate the quality of work, a handful of reviews mention issues with follow-up and billing, suggesting that improved communication could enhance overall satisfaction.

All American consistently receives praise for their efficient, professional, and courteous service in HVAC repairs and installations. Customers appreciate their timely responses, thorough communication, and attention to detail, as well as reasonable pricing and quality work. Many recommend the company for its honesty and the personal touch provided by their knowledgeable technicians.

Some customers have reported issues with poor communication and service, noting negligence and damage to HVAC units. A handful of reviews mention dissatisfaction with work quality, unclear timelines, and unnecessary upselling. Additionally, frustrations arose from ongoing problems after installation and lack of follow-up, leading to unexpected costs and unresolved issues.

Customers consistently praise the company for its quick, effective AC repairs and excellent HVAC service. Technicians are noted for their professionalism, expertise, and clear communication. The affordability and timely scheduling further enhance customer satisfaction, making it a highly recommended choice for HVAC needs.

Some customers find the radio ads to be quite bothersome, leading to a quick desire to switch them off. Additionally, a few reviews mention concerns regarding pricing, with customers feeling overcharged for certain products, as well as dissatisfaction with the behavior of technicians during service.

Customers consistently praise the company for its knowledgeable and friendly staff, timely service, and exceptional responsiveness. Many highlight fair pricing and quality work, particularly in HVAC replacement, making it a reliable choice even during busy seasons.

Some customers express dissatisfaction with service and communication, noting poor work quality and rudeness. A handful of reviews mention unnecessary upselling, with one customer highlighting a simple fix being overlooked. Additionally, there are concerns about unresponsiveness, particularly regarding quote requests during transitions.

Customers consistently praise the responsive and helpful service provided, particularly highlighting effective communication and high-quality work. Khalid's dedication to ensuring a great experience stands out, making the overall service highly recommended.

Some customers have noted concerns regarding inconsistent customer service experiences and delays in order processing. A handful of reviews pointed out that product quality did not always meet expectations, leading to dissatisfaction. Additionally, there are mentions of a less user-friendly website, which could impact the overall shopping experience.

Customers appreciate Tobacco Road Heating & Air for their prompt service, clear communication, and effective problem-solving. Jonathan stands out for accurately diagnosing HVAC issues and delivering effective solutions, earning high praise for his expertise and reliability.

Some customers have noted that communication with the company can be challenging, often citing slow response times. A handful of reviews mentioned issues with product quality, leading to dissatisfaction. Additionally, there are mentions of unclear return policies that could create confusion for buyers.

Michael and Sons is highly praised for their prompt and professional service across plumbing, HVAC, and electrical work. Customers highlight the knowledgeable technicians, effective communication, and thorough follow-ups. Despite some mentions of higher prices, the overall satisfaction with quality, reliability, and customer care makes them a recommended choice for various home services.

Some customers have expressed frustration with Michael & Son due to poor service, high prices, and questionable communication. A handful noted instances of rudeness and unprofessional behavior from technicians, alongside concerns over unexpected charges and inadequate follow-ups. While some technicians received praise, many felt the overall experience did not meet expectations, leading to dissatisfaction.

Customers consistently praise the knowledgeable and professional staff at Yellow Dot for their thorough, efficient service in HVAC and plumbing. Timely communication and fair pricing enhance the experience, with technicians demonstrating integrity, cleanliness, and a strong commitment to customer care. Quick resolutions, especially in emergencies, have solidified customer loyalty and satisfaction.

Some customers have expressed disappointment with Yellow Dot's HVAC services, noting issues like poor installation practices, unexpected fees, and high charges for repairs. Concerns about communication, timeliness, and customer service have also been raised, with a handful of reviews mentioning dissatisfaction due to misdiagnosed issues and a lack of follow-up on appointments.

Customers consistently praise the professionalism, efficiency, and honesty of Happy Home Heating & Cooling. Many highlight the company's quick response times, thorough inspections, and excellent communication. The technicians are noted for their expertise and care, making them highly recommended for reliable HVAC services and installations.

Some customers report dissatisfaction with high quotes and unexpected charges for HVAC and plumbing services. Complaints include poor communication, inadequate troubleshooting, and perceived unethical practices, leading to a lack of trust. A handful of reviews mention frustrations with service quality and follow-ups, suggesting that clients may want to consider alternatives for better value and reliability.