Top Window Replacement Pros in Durham, North Carolina

Customers consistently praise Champion Windows for their professional and knowledgeable staff, particularly highlighting sales representative Sierra for her excellent communication and service. The installation teams are noted for their efficiency and quality work, making the entire process smooth and positive. Overall, clients appreciate the high-quality products, competitive pricing, and strong customer care.

Some customers mention they were unhappy with financing options, availability, and timeliness.

Customers consistently praise Glass Doctor for their professionalism, efficiency, and attention to detail in window replacements and installations. The team's courteous demeanor, prompt service, and clear communication stand out, along with their reasonable pricing and excellent workmanship. Many reviewers express high satisfaction and a willingness to recommend their services for both residential and larger projects.

Some customers have mentioned concerns about customer service responsiveness and product quality. A handful of reviews noted that shipping times can be longer than expected. Additionally, a few users expressed dissatisfaction with the return policy, finding it less flexible than anticipated.

Customers consistently praise Kelly Window and Door for their exceptional customer service, knowledgeable staff, and high-quality installations. The easy process from sales to installation, along with thorough communication and attention to detail, contributes to overall satisfaction. Many highlight the company's professionalism, responsiveness, and the beautiful results of their window and door projects.

Some customers have expressed concerns about slow customer service response times and occasional difficulties with product quality. A handful of reviews mention that the return process can be cumbersome. Additionally, there are comments regarding limited product availability, which can be frustrating for certain shoppers.

Pella consistently receives praise for its exceptional customer service, knowledgeable staff, and high-quality window and door installations. Many customers highlight the professionalism and support from representatives like Charlie, Travis, and Tyler, who provide honest advice and clear communication, making the entire process smooth and enjoyable.

Some customers have noted issues with the quality of doors, including fading, and expressed concern over unclear warranty information provided by sales representatives. Additionally, a handful of reviews mentioned delays in service, which contributed to overall dissatisfaction.

Customers consistently praise Window World for their exceptional service, professional installation, and clear communication throughout the process. The high-quality windows significantly enhance home comfort and aesthetics, often coupled with competitive pricing and financing options. Many reviewers highlight the courteous and knowledgeable staff, making for a seamless and satisfying experience.

Some customers have noted concerns with window seals, leading to issues like flies entering their homes. A handful of reviews mention dissatisfaction with high costs and service quality from Window World, along with worries about lead safety measures during installations despite prior guarantees.

Home-fix is praised for its professionalism, timely service, and high-quality installations across various projects, including roofing, windows, and doors. Customers appreciate clear communication, knowledgeable staff, and thorough cleanup. Despite occasional delays and some pricing concerns, the overall experiences reflect satisfaction with the quality of work and customer service.

Some customers express dissatisfaction with high pricing and aggressive sales tactics, noting better deals elsewhere. A handful of reviews mention frustrating communication issues, no-shows for appointments, and significant problems with installations. Mixed experiences highlight concerns about professionalism and accountability, contributing to an overall impression of inefficiency and poor customer service.

Window Nation impresses customers with their exceptional service and professionalism throughout the entire process, from sales to installation. Reviewers highlight the efficient measuring, prompt installations, thorough cleanup, and consistent communication. The knowledgeable staff, particularly Bob, Jaxon, and Brad, are praised for their informative presentations and competitive pricing, resulting in high customer satisfaction with beautiful, high-quality windows.

Some customers have noted feelings of being misled by unfulfilled promises, particularly regarding financing and installation. A handful of reviews mention poor communication and unprofessional service, which contributed to a frustrating experience, especially when seeking resolutions for installation issues despite receiving regular marketing outreach.

Customers consistently praised Luxury Bath of Raleigh for their professionalism, attentive customer service, and detailed consultations. The team is noted for clear communication, knowledgeable staff, and timely installation. Homeowners appreciated their involvement in the remodeling process, leading to high satisfaction with the final results, including successful tub-to-shower conversions and beautiful installations.

Some customers have noted disappointing experiences with poor communication and delays, resulting in unfinished projects. Issues with installation quality and customer service have also been highlighted, along with frustrations regarding plumbing and extensive repairs. While cabinetry and countertops are praised, the overall experience leaves several customers feeling dissatisfied after significant investments.

Raleigh Windows & Siding is praised for its exceptional service, professionalism, and high-quality workmanship. Customers appreciate the knowledgeable staff, timely responses, and efficient project management. The team's focus on communication and attention to detail ensures a smooth experience, making them highly recommended for siding, windows, and home renovations.

Some customers have reported issues with customer service responsiveness and product quality. A handful of reviews mention difficulty in navigating the website and delays in shipping. Additionally, there are occasional comments about pricing not aligning with perceived value. These aspects may be worth considering for potential buyers.

Customers consistently praise HomeCraft for its knowledgeable and courteous staff, particularly Nick and Shaun, who provide expert guidance and support throughout the installation process. The professionalism of the installation teams and the overall quality of the products are also highlighted, alongside positive experiences with financing options and customer service.

Some customers have noted issues with rude communication and poor follow-up, particularly during lengthy projects. A handful of reviews mention significant delays and pressure to commit to large quotes, while others express concern over outdated policies requiring additional parties to be present for quotes.