Top Window Replacement Pros in Newport News, Virginia

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West Shore Home

Chesapeake
9.9

1,150 Reviews

  • Double Hung
  • Glass Doors
  • Glass Showers
  • Window Replacement/Installation
  • Energy Efficient Options
  • Custom Window Designs
  • Bay Windows

What customers like

Customers consistently praise West Shore Home for their efficient, professional installation teams that deliver high-quality work across various projects. Reviewers highlight the attention to detail, clear communication, and courteous service provided by the staff, resulting in a positive overall experience and high recommendations for their door, shower, and window installations.

What customers dislike

Some customers have expressed concerns about the company's customer service, citing delays in response times and difficulty in resolving issues. A handful of reviews mention dissatisfaction with product quality and shipping times, suggesting these aspects could use improvement. Overall, experiences vary, and potential customers may want to keep these points in mind.

  • Monday8am–8pm
  • Tuesday8am–8pm
  • Wednesday8am–8pm
  • Thursday8am–8pm
  • Friday8am–8pm
  • Saturday8am–8pm
  • Sunday9am–5:30pm

Pella Windows & Doors of Tidewater

Norfolk
9.9

862 Reviews

  • Glass Doors
  • Bay Windows
  • Double Hung
  • Window Replacement/Installation
  • Energy Efficient Options

What customers like

Customers consistently praise Pella for their knowledgeable and professional staff, high-quality installations, and excellent communication throughout the process. Many highlight the quick service and the responsive follow-up, with particular commendation for team members like Chase and Kyle. Overall, Pella is recommended for their beautiful products, customer service, and efficient installation.

What customers dislike

Some customers have noted that the installation process faced multiple issues and experienced poor communication, contrasting with the initially positive service received. These aspects may be worth considering for potential clients.

  • Monday7:30am–4pm
  • Tuesday7:30am–4pm
  • Wednesday7:30am–4pm
  • Thursday7:30am–4pm
  • Friday7:30am–4pm
  • SaturdayClosed
  • SundayClosed

Glass Doctor of Virginia Beach

Virginia Beach
9.9

371 Reviews

  • Window Replacement/Installation
  • Energy Efficient Options
  • Custom Glass
  • Mirrors
  • Window Repair
  • Glass Showers
  • Glass Repair

What customers like

Customers consistently praise Glass Doctor for their quick, professional service and fair pricing. The friendly and efficient staff, along with effective communication, contribute to a highly positive experience. Many reviews highlight timely installations and quality workmanship, making Glass Doctor a reliable choice for various glass repair and replacement needs.

What customers dislike

Some customers have reported disappointing experiences with Glass Doctor, citing issues such as unclear deposit policies, poor communication, and delays. A handful noted poor quality work leading to property damage and messy cleanups. Additionally, concerns about high quotes and unprofessional service have been raised, suggesting potential areas for improvement.

  • Monday8am–5pm
  • Tuesday8am–5pm
  • Wednesday8am–5pm
  • Thursday8am–5pm
  • Friday8am–5pm
  • SaturdayClosed
  • SundayClosed

Mr. Handyman of Virginia Beach

Virginia Beach
9.9

307 Reviews

  • Window Replacement/Installation
  • Energy Efficient Options

What customers like

Customers consistently praise Mr. Handyman for their excellent communication, professional service, and high-quality work. The team is noted for being punctual, efficient, and friendly, often exceeding expectations with timely repairs and competitive pricing. Many reviewers highlight the company's responsiveness and willingness to correct any issues, leading to a highly positive overall experience.

What customers dislike

Some customers have expressed frustration with poor installation experiences and multiple trips needed for completion. A handful noted high pricing compared to competitors and unexpected quote fees, leading to feelings of being overcharged. Additionally, there were concerns regarding poor communication and frequent rescheduling, which contributed to overall dissatisfaction.

  • Monday8am–5pm
  • Tuesday8am–5pm
  • Wednesday8am–5pm
  • Thursday8am–5pm
  • Friday8am–5pm
  • SaturdayClosed
  • SundayClosed

Mr. Rogers Windows

Chesapeake
9.8

515 Reviews

  • Energy Efficient Options
  • Window Replacement/Installation
  • Custom Window Designs
  • Storm/Impact Windows
  • Double Hung
  • Bay Windows
  • Glass Doors

What customers like

Customers consistently praise Mr. Rogers Windows for their exceptional service, professionalism, and quality installations. The knowledgeable and friendly staff ensure a seamless experience from sales to installation, with meticulous attention to detail and effective communication throughout the process. Many highlight the impressive workmanship on windows and doors, making them highly recommendable for home upgrades.

What customers dislike

Some customers have expressed frustration with communication issues and incorrect installations, even though the quality of work was generally appreciated. A handful of reviews suggest that clearer communication and more attention to detail could enhance the overall experience.

  • Monday8:30am–5pm
  • Tuesday8:30am–5pm
  • Wednesday8:30am–5pm
  • Thursday8:30am–5pm
  • Friday8:30am–5pm
  • Saturday9am–2pm
  • SundayClosed

Homefix Roofing and Window Installation

Norfolk
9.8

445 Reviews

  • Energy Efficient Options
  • Window Replacement/Installation
  • Glass Doors

What customers like

HomeFix Custom Remodeling is highly praised for its excellent customer service, professionalism, and clear communication. Customers appreciate the quality of installations, including doors, roofs, and windows, noting energy efficiency and aesthetics. Staff members are recognized for their knowledge, politeness, and supportive interactions, contributing to a positive overall experience.

What customers dislike

Some customers have expressed concerns about pricing, work quality, and customer service, noting issues with communication and delays. A handful of reviews mention dissatisfaction with installation problems and appointment policies that may not accommodate working families. While high-quality construction was acknowledged, frustrations with sales tactics and unresolved issues were also highlighted.

  • Monday9am–8pm
  • Tuesday9am–8pm
  • Wednesday9am–8pm
  • Thursday9am–8pm
  • Friday9am–8pm
  • Saturday9am–5pm
  • SundayClosed

Paramount Builders Inc

Chesapeake
8.9

183 Reviews

  • Vinyl Frames
  • Window Replacement/Installation
  • Glass Showers

What customers like

Customers consistently praise Paramount Builders for their excellent customer service, knowledgeable staff, and high-quality installation. Many highlighted the professionalism of the team, timely communication, and financing options, creating a comfortable experience. Overall, clients feel satisfied with their investments in windows, roofing, and siding, appreciating both the quality of products and the thorough support throughout the process.

What customers dislike

Some customers have reported frustrations with persistent follow-up calls and poor communication from the sales team. A handful of reviews mention dissatisfaction with workmanship, inadequate responses to issues, and unclear pricing. Additionally, there are concerns about unprofessional behavior during consultations and a lack of follow-through after estimates, which contributed to a disappointing overall experience.

  • Monday8am–5pm
  • Tuesday8am–5pm
  • Wednesday8am–5pm
  • Thursday8am–5pm
  • Friday8am–4pm
  • SaturdayClosed
  • SundayClosed

Patrick's Glass

Hampton
8.8

126 Reviews

  • Glass Repair
  • Energy Efficient Options
  • Tempered Glass
  • Window Replacement/Installation
  • Mirrors
  • Window Repair
  • Glass Doors
  • Glass Showers

What customers like

Patrick's Glass excels in quick, professional service with a focus on quality workmanship at reasonable prices. Customers appreciate the exceptional customer service, proactive assistance, and attention to detail, making the process easy and stress-free. Many highlight their ability to provide efficient solutions for various glass needs, earning long-term loyalty and high recommendations.

What customers dislike

Some customers have reported frustrations with poor communication and timeliness, leading to missed appointments. A handful of reviews mention feelings of disrespect and unprofessional behavior from staff, which contributed to dissatisfaction. Additionally, concerns about high prices have been noted, suggesting that customer service experiences may not align with expectations.

  • Monday7:30am–4pm
  • Tuesday7:30am–4pm
  • Wednesday7:30am–4pm
  • Thursday7:30am–4pm
  • Friday7:30am–4pm
  • SaturdayClosed
  • SundayClosed

CVP Windows & Doors

Newport News
7.4

58 Reviews

  • Wood Frames
  • Custom Window Designs
  • Window Replacement/Installation
  • Glass Doors
  • Energy Efficient Options
  • Vinyl Frames

What customers like

Customers consistently praise the professionalism, quality, and efficiency of the installation team at Custom Vinyl Products. The company is noted for its excellent communication, competitive pricing, and attention to detail, making the window and door replacement process smooth and satisfying. Overall, clients are delighted with the products and services provided.

What customers dislike

Some customers noted unprofessional behavior from drivers, leading to delays and impacting punctuality. While the service and quality were appreciated, a handful of reviews mentioned issues with communication and timeliness regarding shipments, as well as etiquette during installations, which detracted from the overall experience.

  • Monday8am–4pm
  • Tuesday8am–4pm
  • Wednesday8am–4pm
  • Thursday8am–4pm
  • Friday8am–4pm
  • SaturdayClosed
  • SundayClosed

Virginia Glass House & Mirror

Norfolk
6.9

56 Reviews

  • Mirrors
  • Glass Repair
  • Window Replacement/Installation
  • Screen Repair

What customers like

Customers consistently praise the company's exceptional customer service, quick turnaround times, and reasonable pricing. Many highlight the professionalism and friendliness of the staff, particularly Bryan and Leslie, noting their reliability and expertise in glass replacements and repairs. Overall, the quality of work and effective communication contribute to a highly recommended experience.

What customers dislike

Some customers express frustration with the company's communication and follow-up, noting issues like ignored calls and missed appointments. There are mentions of poor workmanship and delays in service after payment, which contributed to a sense of disappointment. A handful of reviews also raised concerns about the availability of staff and timely responses.

  • Monday8:30am–5pm
  • Tuesday8:30am–5pm
  • Wednesday8:30am–5pm
  • Thursday8:30am–5pm
  • Friday8:30am–5pm
  • SaturdayClosed
  • SundayClosed
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