Top HVAC Service Pros in Newport News, Virginia

Customers consistently praise Bud's HVAC for exceptional service, prompt communication, and quality installations. Friendly, knowledgeable staff, along with thorough problem-solving and fair pricing, enhance the overall experience. Many highlight the professionalism of technicians and their ability to handle emergencies efficiently, making Bud's a highly recommended choice for HVAC and plumbing needs.

Some customers report dissatisfaction with Bud's HVAC, citing issues like poor service, inexperienced technicians, and high costs. Reviews mention ongoing problems with heating and cooling systems, inadequate communication, and perceived pressure for unnecessary repairs. A handful of customers also note delays in service and unsatisfactory follow-up, contributing to a frustrating overall experience.

Comfort Technology is consistently praised for its excellent customer service, professionalism, and knowledgeable technicians. Customers appreciate the prompt responses, thorough diagnostics, and fair pricing. The company excels in HVAC installations and repairs, often exceeding expectations while providing a positive experience. Many reviews highlight specific technicians, such as Danny, Lee, and Aidan, for their exceptional service.

Some customers have expressed concerns about high quotes for A/C repair services, suggesting that seeking a second opinion might reveal more affordable solutions. A handful of reviews indicate that initial estimates may not always align with the actual repair needs.

Smiley's Heating and Cooling consistently impresses customers with their excellent service, professionalism, and competitive pricing. Clients appreciate their quick response times, thorough work, and effective communication, even in challenging situations. Many highlight the team's dedication and reliability, making Smiley's a trusted choice for HVAC needs.

Some customers expressed frustration with repeated service visits and unresolved heating and cooling issues, suggesting poor workmanship. Additionally, concerns were raised about inadequate communication, warranty policies, and significant markups on parts compared to local prices. A few reviews mentioned dissatisfaction with the professionalism of management and suggestions for costly ductwork without immediate solutions.

Air Specialty is consistently praised for their exceptional service, professionalism, and clear communication. Customers appreciate the thorough installation process, competitive pricing, and quick response times. The staff's attention to detail and commitment to customer satisfaction stand out, making them a highly recommended choice for HVAC needs.

Some customers have reported disappointment with Air Specialty's lack of emergency support and poor service following HVAC installations. A handful of reviews mention unexpected charges and communication issues, while others express frustration with technicians who seem distracted during service calls.

Customers consistently praise the company for its punctuality, friendly staff, and knowledgeable service. These qualities contribute to a highly satisfying experience, ensuring that clients feel valued and well-informed throughout their interactions.

Some customers have noted delays in customer service response times and difficulties in reaching support representatives. A handful of reviews mention issues with product quality and occasional discrepancies in order fulfillment, which could be considerations for potential buyers.

Kearney and Sons is widely praised for their excellent service, professionalism, and effective communication. Customers appreciate the reliability of their maintenance packages, friendly and knowledgeable staff, and reasonable pricing. Many commend the company's responsiveness and thoroughness, with long-term clients expressing satisfaction with the quality of work and support received.

Some customers express frustration with high prices and lengthy wait times for service. A handful of reviews mention questionable diagnostics and a lack of follow-up communication, which contributed to negative experiences. While there are positive remarks about the quality of technicians' work, issues with customer service and accountability seem to be recurring themes.

Customers consistently praise AC Masters for their prompt, professional service, knowledgeable technicians, and effective problem resolution. The company's quick response to emergencies, fair pricing, and commitment to customer education stand out, making them highly recommended for HVAC services.

Some customers have noted concerns about significant price increases and perceived excessive markups on parts, particularly during emergencies. Additionally, a handful of reviews mention issues with service quality, suggesting that there may be room for improvement in customer support and pricing practices.

Customers consistently praise Atlantic Coast Heating & Cooling for their fast, professional service and fair pricing. Reviews highlight the company's prompt response, knowledgeable technicians, and thorough diagnoses, often resolving issues quickly. This reliability and commitment to quality have earned them a loyal customer base.

Some customers mention quick initial responses but express dissatisfaction with unresolved A/C issues and poor communication regarding service availability. A handful of reviews indicate frustration with follow-up support and clarity on service timelines.

Hutton Power and Light is praised for their exceptional customer service, professionalism, and quick, effective communication. Customers appreciate their knowledgeable technicians, fair pricing, and the family's attentive approach, making them a trusted choice for various electrical and HVAC needs.

Some customers experienced service unavailability in their areas despite advertised coverage. A handful reported installation issues affecting heating and cooling efficiency, leading to high bills. Concerns about overcharging and inadequate communication have also been noted, with some feeling their issues were not adequately addressed.

Dran's Heating and A/C consistently receives praise for their exceptional customer service, knowledgeable and professional technicians, and prompt response times. Customers appreciate the thorough communication, effective troubleshooting, and competitive pricing. Many highlight their positive experiences during emergencies and routine maintenance, making Dran's a highly recommended choice for HVAC needs.

Some customers have mentioned concerns about customer service responsiveness and delays in shipping. A handful of reviews also noted issues with product quality not meeting expectations. Additionally, there were comments regarding unclear return policies, which could lead to frustration for some buyers.