Top HVAC Service Pros in Suffolk, Virginia

Smiley's Heating and Cooling consistently impresses customers with their excellent service, professionalism, and competitive pricing. Clients appreciate their quick response times, thorough work, and effective communication, even in challenging situations. Many highlight the team's dedication and reliability, making Smiley's a trusted choice for HVAC needs.

Some customers expressed frustration with repeated service visits and unresolved heating and cooling issues, suggesting poor workmanship. Additionally, concerns were raised about inadequate communication, warranty policies, and significant markups on parts compared to local prices. A few reviews mentioned dissatisfaction with the professionalism of management and suggestions for costly ductwork without immediate solutions.

Air Specialty is consistently praised for their exceptional service, professionalism, and clear communication. Customers appreciate the thorough installation process, competitive pricing, and quick response times. The staff's attention to detail and commitment to customer satisfaction stand out, making them a highly recommended choice for HVAC needs.

Some customers have reported disappointment with Air Specialty's lack of emergency support and poor service following HVAC installations. A handful of reviews mention unexpected charges and communication issues, while others express frustration with technicians who seem distracted during service calls.

Customers consistently praise Atlantic Coast Heating & Cooling for their fast, professional service and fair pricing. Reviews highlight the company's prompt response, knowledgeable technicians, and thorough diagnoses, often resolving issues quickly. This reliability and commitment to quality have earned them a loyal customer base.

Some customers mention quick initial responses but express dissatisfaction with unresolved A/C issues and poor communication regarding service availability. A handful of reviews indicate frustration with follow-up support and clarity on service timelines.

Customers consistently praise Energy Pro for their friendly, knowledgeable, and professional staff, quick response times, and high-quality service. The company excels in HVAC installations, repairs, and maintenance, with a strong emphasis on effective communication and customer satisfaction. Many reviews highlight the efficient work and thoroughness of their technicians, making Energy Pro a highly recommended choice for heating and cooling needs.

Some customers have noted issues with service and communication, which occasionally result in appointment cancellations. There are mentions of fees not being waived despite scheduling errors, leaving a handful of clients feeling frustrated.

Customers consistently praise After Hours Heating and Cooling for their exceptional service, quick response times, and fair pricing. The knowledgeable staff, led by Brian, excels in diagnosing issues with care and professionalism, ensuring thorough communication throughout the process. Overall, clients highlight reliability, efficiency, and a positive experience, making them a highly recommended choice for HVAC needs.

Some customers have noted that the company’s customer service can be slow to respond, leading to frustration. A handful of reviews mention issues with product availability and delivery times. Additionally, there are occasional comments about the quality of some items not meeting expectations.

Aire Serv consistently receives praise for its exceptional customer service, prompt response times, and knowledgeable technicians. Customers highlight the professionalism and thoroughness of technicians like Stephen, Tiffany, Michael, and Eugene, who effectively resolve HVAC issues while maintaining clear communication. Overall, clients appreciate the quality of work and fair pricing, making Aire Serv a highly recommended choice.

Some customers noted that while technicians provided temporary fixes for heating issues, they often did not address problems with outdoor units. Additionally, a handful of reviews mentioned concerns about inadequate follow-up service, suggesting that ongoing support may not meet expectations.

Air Handlers Heating & Cooling is praised for its expert, friendly service and quick response times. Customers appreciate the professionalism of technicians like Cody and Matt, who provide clear communication and effective solutions. The company is recognized for reasonable pricing, reliability, and thoroughness, fostering long-term customer satisfaction.

Some customers have mentioned challenges with customer service response times and the clarity of product information. A handful of reviews highlighted concerns about product durability and quality not meeting expectations. Additionally, a few users felt that pricing could be more competitive.

Miller's consistently delivers excellent service characterized by knowledgeable and professional technicians. Customers appreciate the prompt response and effective solutions, particularly during emergencies. The communication is clear, and staff are respectful and dedicated to customer satisfaction, fostering loyalty with their reliable and quality service.

Some customers express frustration with poor communication and timeliness, noting unhelpful staff and missed appointments. A handful of reviews mention high prices and perceived inadequate service quality, including misdiagnoses and unresolved issues. Additionally, some found the sales process misleading and experienced rudeness from technicians, contributing to an overall negative impression of the company's customer service.

Customers consistently praise the company's exceptional service, knowledgeable technicians, and fair pricing. Reviews highlight timely communication, efficient installations, and a focus on customer satisfaction, particularly noting the professionalism of staff like Adam. Many long-term customers express high recommendations, emphasizing the reliable and helpful nature of the service provided.

Some customers express concerns over feeling misled and overcharged for services and parts, noting high costs and perceived poor value for money. A handful of reviews highlight unresolved issues despite multiple visits, along with dissatisfaction regarding pricing and warranty policies.

Customers consistently praise Atlantic Shores Heating and Cooling for their efficient service, professionalism, and quality of work in HVAC installations and repairs. The team's timely responses, thorough communication, and effective problem-solving create a positive experience, whether for residential or commercial needs.

Some customers express frustration with lengthy wait times for service appointments and a lack of support for warranty inquiries. While some service technicians receive praise, a handful of reviews mention unprofessional behavior from management. Additionally, dissatisfaction arises regarding maintenance plan charges, particularly during colder months.