Top Plumbing Service Pros in Suffolk, Virginia

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Roto-Rooter Plumbing & Water Cleanup

Portsmouth
10

1,243 Reviews

  • Camera Inspections
  • Garbage Disposal
  • Trenchless
  • Water Heater
  • Residential Plumbing
  • Sewers
  • Drains
  • Leak Repair
  • Emergency Calls
  • Sump Pump
  • Toilets
  • Inspections

What customers like

Customers consistently praise Roto-Rooter for their prompt, professional service and excellent communication. Technicians like Ryan and Keenan are recognized for their thoroughness, knowledgeable advice, and ability to resolve issues quickly. The company is also noted for fair pricing and a friendly, customer-focused approach, making for a positive overall experience.

What customers dislike

Some customers have noted challenges with communication and customer service at Roto-Rooter, particularly related to roof repair. A handful of reviews mentioned concerns about the quality of work performed, suggesting that experiences can vary significantly.

  • MondayOpen 24 Hours
  • TuesdayOpen 24 Hours
  • WednesdayOpen 24 Hours
  • ThursdayOpen 24 Hours
  • FridayOpen 24 Hours
  • SaturdayOpen 24 Hours
  • SundayOpen 24 Hours

Norfolk Plumbing LLC

Norfolk
10

789 Reviews

  • Gas Pipes
  • Inspections
  • Toilets
  • Backflow Testing
  • Residential Plumbing
  • Fixtures
  • Water Heater
  • Remodeling
  • Drains
  • Emergency Calls
  • Sewers

What customers like

Norfolk Plumbing is highly regarded for its prompt and reliable service, courteous staff, and effective problem-solving skills. Customers appreciate the fair pricing, quality workmanship, and excellent communication throughout various plumbing issues. The team's professionalism and dedication to customer satisfaction consistently shine through, making Norfolk Plumbing a trusted choice for both emergency and routine plumbing needs.

What customers dislike

Some customers express frustration over poor communication, unprofessional behavior, and delays in service. Issues with misdiagnosis and lack of follow-up have led to dissatisfaction, while others mention subpar workmanship and repeated scheduling problems. A handful of reviews indicate dissatisfaction with billing practices and the handling of home protection policies, contrasting with praise for competitors.

  • Monday8am–5pm
  • Tuesday8am–5pm
  • Wednesday8am–5pm
  • Thursday8am–5pm
  • Friday8am–5pm
  • SaturdayClosed
  • SundayClosed

American Mechanical, Inc.

Chesapeake
9.9

6,911 Reviews

  • Sump Pump
  • Residential Plumbing
  • Gas Pipes
  • Emergency Calls
  • Camera Inspections
  • Sewers
  • Drains
  • Inspections
  • Water Heater
  • Repiping

What customers like

Customers consistently praise Russell's American Mechanical for their knowledgeable and professional technicians, exceptional communication, and efficient service. Many highlight the thorough inspections and honest recommendations, alongside prompt scheduling and competitive pricing. The company's commitment to customer satisfaction and thorough explanations of services further enhance the positive experiences shared by clients.

What customers dislike

Some customers have reported dissatisfaction due to HVAC issues, poor communication, and delays in service. A handful noted high costs and ineffective repairs, with instances of misdiagnosis leading to unnecessary expenses. While the staff is described as friendly, concerns about timeliness and the quality of work have been mentioned, impacting overall satisfaction.

Russell’s Heating Cooling Plumbing & Electric

Chesapeake
9.9

6,910 Reviews

  • Emergency Calls
  • Sewers
  • Drains
  • Water Heater
  • Residential Plumbing

What customers like

Customers consistently praise Russell's Heating & Cooling for their professional communication, timely service, and thorough inspections. Many highlight the knowledgeable and courteous technicians, fair pricing, and effective problem-solving. Overall, the company is recognized for its exceptional customer support and quality workmanship across HVAC, plumbing, and maintenance services.

What customers dislike

Some customers express frustration with Russell's Heating and Cooling due to persistent HVAC issues, high repair costs, and perceived poor communication. A handful mentioned feeling overcharged and misled about services, while others reported dissatisfaction with service delays and a lack of follow-up. Despite friendly technicians, concerns about work quality and customer service have been noted.

Philbrick Heating, Cooling, Plumbing & Electrical

Portsmouth
9.5

221 Reviews

  • Residential Plumbing
  • Emergency Calls
  • Water Heater
  • Toilets

What customers like

Philbrick Inc. is frequently praised for their exceptional, timely, and professional service across HVAC and plumbing needs. Customers highlight the courteous staff, thorough explanations, and competitive pricing. Long-time clients appreciate the consistent quality and responsiveness, making Philbrick a trusted choice for home services.

What customers dislike

Some customers express dissatisfaction with high costs, particularly for freon and dispatch fees, which led to frustration. A handful of reviews mention unprofessionalism and poor customer service, including communication issues and delays. While some appreciated the quality of work, concerns about transparency and unexpected charges were also noted.

  • MondayOpen 24 Hours
  • TuesdayOpen 24 Hours
  • WednesdayOpen 24 Hours
  • ThursdayOpen 24 Hours
  • FridayOpen 24 Hours
  • SaturdayOpen 24 Hours
  • SundayOpen 24 Hours

JR Plumbing & Mechanical Services

Chesapeake
9.2

166 Reviews

  • Residential Plumbing

What customers like

Customers consistently praise JR Plumbing for their professionalism, promptness, and effective communication. Technicians like Edwin and Joel receive high marks for their friendly demeanor and thorough work. Many reviews highlight quick responses to issues, quality repairs, and a commitment to leaving spaces clean. Overall, clients feel valued and satisfied with the efficient service provided.

What customers dislike

Some customers have reported frustrating experiences due to perceived poor attitudes from technicians and rushed service. A few reviews mention inaccurate assessments leading to unnecessary costs, along with issues like debris left after installations. Additionally, concerns about communication and delays in service have been noted, impacting overall satisfaction.

  • Monday8am–5pm
  • Tuesday8am–5pm
  • Wednesday8am–5pm
  • Thursday8am–5pm
  • Friday8am–4pm
  • SaturdayClosed
  • SundayClosed

Newmans Plumbing Service & Repair

Portsmouth
9.1

152 Reviews

  • Residential Plumbing
  • Water Heater

What customers like

Newman Plumbing stands out for its exceptional customer service, prompt responses, and high-quality work. Customers appreciate the knowledgeable and professional staff, competitive pricing, and effective solutions during emergencies. Many reviews highlight the company's reliability and integrity, making it a preferred choice for both residential and commercial plumbing needs.

What customers dislike

Some customers have reported frustrations with slow communication and perceived unprofessionalism. A handful noted issues with high costs and poor work quality, including unresolved problems and additional charges. There are mentions of delays and dissatisfaction with the overall service and experience, leading some to hesitate in recommending the company.

  • MondayOpen 24 Hours
  • TuesdayOpen 24 Hours
  • WednesdayOpen 24 Hours
  • ThursdayOpen 24 Hours
  • FridayOpen 24 Hours
  • SaturdayOpen 24 Hours
  • SundayOpen 24 Hours

Bud's Plumbing, Heating, Air Conditioning, and Electric

Chesapeake
8.6

99 Reviews

  • Water Treatment
  • Water Heater
  • Residential Plumbing
  • Drains

What customers like

Bud's Heating and Cooling consistently impresses customers with their outstanding service, professionalism, and effective communication. Technicians are noted for their expertise and thoroughness, leading to high customer satisfaction and loyalty. The company's reliability, promptness, and competitive pricing make them a top choice for HVAC, plumbing, and electrical services.

What customers dislike

Some customers have noted a decline in technician behavior and service quality. A handful of reviews mention unresolved issues after multiple visits, despite timely and polite service. Additionally, there are frustrations regarding misleading service hours, and concerns about the longevity of repairs, with some units failing soon after service.

  • MondayOpen 24 Hours
  • TuesdayOpen 24 Hours
  • WednesdayOpen 24 Hours
  • ThursdayOpen 24 Hours
  • FridayOpen 24 Hours
  • SaturdayOpen 24 Hours
  • SundayOpen 24 Hours

Premier Plumbing

Chesapeake
8.5

127 Reviews

  • Residential Plumbing
  • Garbage Disposal
  • Remodeling
  • Drains
  • Emergency Calls
  • Gas Pipes
  • Repiping
  • Water Heater
  • Toilets
  • Sewers

What customers like

Consumers consistently praise Premier Plumbing for their prompt and professional service, knowledgeable technicians, and fair pricing. Many highlight their courteous communication and effective problem-solving during emergencies. Customers appreciate the reliability and thoroughness of the work, making Premier Plumbing a highly recommended choice for various plumbing needs.

What customers dislike

Some customers reported feeling overcharged for plumbing services, noting poor work quality and unprofessional behavior. Additionally, there were concerns about unclear pricing and unsatisfactory customer service. A few reviews mentioned frustration with communication issues and the handling of warranty matters, leading some to seek alternatives.

  • MondayOpen 24 Hours
  • TuesdayOpen 24 Hours
  • WednesdayOpen 24 Hours
  • ThursdayOpen 24 Hours
  • FridayOpen 24 Hours
  • SaturdayOpen 24 Hours
  • SundayOpen 24 Hours

Ellsworth Plumbing & Heating

Portsmouth
8.4

104 Reviews

  • Residential Plumbing
  • Water Heater
  • Toilets

What customers like

Customers consistently praise Ellsworth for their reliable, professional service, friendly technicians, and fair pricing. Many highlight the team's expertise, quick response times, and thorough assistance in resolving plumbing issues. Long-term clients appreciate the knowledgeable staff and the availability of hard-to-find parts, making Ellsworth a trusted choice for plumbing needs.

What customers dislike

Some customers have noted communication issues, including missed appointments and delays, which contributed to dissatisfaction. A handful of reviews mention unprofessional service and frustration with warranty processes. Additionally, there are concerns regarding follow-up on special orders and instances of damage during service that required additional costs.

  • Monday8am–5pm
  • Tuesday8am–5pm
  • Wednesday8am–5pm
  • Thursday8am–5pm
  • Friday8am–5pm
  • SaturdayClosed
  • SundayClosed
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