Top Plumbing Service Pros in Rocky Mount, North Carolina

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B & J Plumbing, Heating & Air Conditioning, Inc.

Wilson
10

1,893 Reviews

  • Water Treatment
  • Drains
  • Residential Plumbing
  • Garbage Disposal
  • Water Heater
  • Toilets
  • Repiping
  • Sump Pump

What customers like

B&J Plumbing is consistently praised for its prompt, professional, and courteous service. Customers highlight the technicians' knowledge and thoroughness, as well as clear communication and fair pricing. Many reviews commend the team's responsiveness and dedication to customer satisfaction, making B&J a highly recommended choice for HVAC and plumbing needs.

What customers dislike

Some customers have expressed concerns about high-pressure sales tactics and feeling upsold on services. A handful noted dissatisfaction with the cost of estimates and unresolved issues after multiple service calls. There are mentions of perceived dishonesty in pricing and a lack of communication regarding work performed, which may lead to distrust in the company's reliability.

  • Monday7am–6pm
  • Tuesday7am–6pm
  • Wednesday7am–6pm
  • Thursday7am–6pm
  • Friday7am–6pm
  • SaturdayClosed
  • SundayClosed

Creech's Plumbing

Wilson
10

291 Reviews

  • Toilets
  • Residential Plumbing
  • Water Heater
  • Sewers
  • Repiping
  • Drains
  • Water Treatment
  • Inspections
  • Septic Tank
  • Trenchless

What customers like

Customers consistently praise Creech's Plumbing for their quick and professional service, knowledgeable staff, and excellent communication. Many highlight the timely responses and fair pricing, along with the thorough explanations provided during service. The team is recognized for their professionalism, politeness, and quality work, making them a highly recommended choice for plumbing and septic needs.

What customers dislike

Some customers express dissatisfaction with communication and customer service, noting issues like rude responses and poor follow-up. Many found the pricing excessive and felt that the quality of work was subpar, leading to unresolved problems. A few reviews mention concerns about perceived dishonesty in estimates and service delivery.

  • Monday8am–5pm
  • Tuesday8am–5pm
  • Wednesday8am–5pm
  • Thursday8am–5pm
  • Friday8am–5pm
  • SaturdayClosed
  • SundayClosed

Roberson's Plumbing and Septic

Elm City
9.9

452 Reviews

  • Sump Pump
  • Drains
  • Repiping
  • Sewers
  • Residential Plumbing
  • Water Heater
  • Inspections
  • Septic Tank

What customers like

Customers consistently praise Roberson Home Services for their punctuality, professionalism, and clear communication. Many highlight the technicians' expertise and thorough explanations, leading to a positive service experience. Fair pricing, quick response times, and a commitment to customer education further enhance their reputation, making them a highly recommended choice for plumbing needs.

What customers dislike

Some customers have reported feeling overcharged for plumbing work, citing low material and labor costs. A handful mentioned issues with workmanship and unprofessional service, which led to unresolved problems and additional expenses. Despite the company's good reputation, a few reviews indicate dissatisfaction with high quotes and overall service quality.

  • Monday8am–5pm
  • Tuesday8am–5pm
  • Wednesday8am–5pm
  • Thursday8am–5pm
  • Friday8am–5pm
  • SaturdayClosed
  • SundayClosed

Affordable Heating, Cooling and Plumbing Inc

Wilson
9.9

379 Reviews

  • Drains
  • Water Heater
  • Emergency Calls
  • Toilets
  • Residential Plumbing

What customers like

Customers consistently praise the company's superb service quality, friendly and knowledgeable staff, and affordable pricing. Quick response times, effective communication, and professional work—especially during emergencies—stand out. Many highlight the technicians’ expertise and thoroughness, making them highly recommended for HVAC, plumbing, and installation services.

What customers dislike

Some customers noted delays in receiving quotes, with waits exceeding a month. A handful of reviews mentioned issues with appointment rescheduling and communication, resulting in missed services. Additionally, some felt that pricing was high compared to competitors, and there were concerns about the effectiveness of services provided.

  • MondayOpen 24 Hours
  • TuesdayOpen 24 Hours
  • WednesdayOpen 24 Hours
  • ThursdayOpen 24 Hours
  • FridayOpen 24 Hours
  • SaturdayOpen 24 Hours
  • SundayOpen 24 Hours

Metro Maintenance

Rocky Mount
9.5

167 Reviews

  • Residential Plumbing

What customers like

Metro Maintenance stands out for its quick and professional service, knowledgeable technicians, and reliability across various home repairs. Customers appreciate the friendly staff, effective communication, and quality workmanship, often highlighting the company's dedication to timely responses and fair pricing. Many long-term clients recommend Metro for its exceptional service and commitment to customer satisfaction.

What customers dislike

Some customers have noted a decline in reliability, citing poor service and communication from repairmen. There are mentions of high charges for minimal work and delays in scheduling, leading to dissatisfaction. A handful of reviews express frustration over unfulfilled maintenance and inadequate responses to emergency requests, prompting some to seek alternatives.

  • Monday8am–5pm
  • Tuesday8am–5pm
  • Wednesday8am–5pm
  • Thursday8am–5pm
  • Friday8am–5pm
  • SaturdayClosed
  • SundayClosed

Roto-Rooter Plumbing and Drain Service

Rocky Mount
8.3

80 Reviews

  • Residential Plumbing
  • Sewers
  • Camera Inspections
  • Emergency Calls
  • Inspections
  • Garbage Disposal
  • Drains
  • Toilets
  • Sump Pump
  • Water Heater

What customers like

Customers consistently praise Roto-Rooter for their prompt, professional, and friendly service. Technicians like Jordan, Mike, and Lewis are noted for their expertise, clear communication, and attention to detail, often exceeding expectations with timely resolutions and fair pricing. The company's commitment to customer satisfaction and effective problem-solving is highlighted positively in numerous reviews.

What customers dislike

Some customers express frustration over poor communication and customer service, noting missed appointments and unreturned calls. A handful of reviews mention issues with workmanship, particularly regarding pump installations, suggesting repeated visits without effective resolution. Additionally, there are concerns about staff rudeness and inadequate follow-up on service issues.

  • MondayOpen 24 Hours
  • TuesdayOpen 24 Hours
  • WednesdayOpen 24 Hours
  • ThursdayOpen 24 Hours
  • FridayOpen 24 Hours
  • SaturdayOpen 24 Hours
  • SundayOpen 24 Hours
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