Top HVAC Service Pros in Roanoke, Virginia

Wisler Plumbing stands out for its fair pricing, exceptional customer service, and professional, knowledgeable staff. Customers appreciate the quality of work, timely completion, and effective problem-solving, often highlighting clear communication and thorough follow-up. The team’s commitment to safety and clean job sites further enhances the positive experiences shared by long-time clients.

Some customers express dissatisfaction with high pricing and upselling practices, feeling overcharged for repairs and installations. There are concerns about inaccurate diagnoses, ineffective solutions, and additional charges for unresolved issues. While service is often described as professional, many reviewers highlight communication problems and a lack of special treatment for members, leading to a sense of frustration.

Customers consistently commend Woods Family Heating & Air for their exceptional service, professionalism, and attention to detail. Technicians are praised for their knowledge, friendly demeanor, and quick responses, especially during emergencies. Many highlight the cost-effective solutions and thorough explanations provided, making for a positive experience in both installations and maintenance.

Some customers have reported feeling overcharged for services, with concerns about pricing and upselling tactics. A handful of reviews mention poor communication and delays, leading to frustrating experiences. While some technicians performed well, the overall service quality and management seem to leave room for improvement, particularly regarding trust and timeliness.

Customers consistently praise Bower Heating & Air for their prompt, professional service, quality staff, and reasonable pricing. Reviews highlight positive experiences with emergency repairs and seasonal maintenance, particularly noting the thoroughness and helpfulness of technicians like Andrew and Dwayne. Many recommend the company for HVAC services, including installations.

Some customers have expressed frustration with frequent rescheduling and poor diagnostics, which contributed to high bills. A handful of reviews mention dissatisfaction with misinformation regarding services and charges for thermostat replacements, suggesting a need for clearer communication and more reliable service.

Customers consistently praise the company's exceptional customer service, timely delivery, and high-quality products. Many reviewers highlight the user-friendly website and the helpfulness of the staff, making the shopping experience enjoyable. Overall, clients feel valued and satisfied, leading to strong recommendations.

Some customers have expressed frustration with Cundiff's payment options and have noted slower response times during critical situations, such as heat emergencies. This has led a few individuals to seek alternative service providers for their needs.

Baker Heating and Air is praised for its exceptional customer service, quick response times, and professional technicians. Customers appreciate the company's honesty, fair pricing, and quality work, highlighting their reliability and effective communication. Many recommend them for their knowledgeable staff and overall outstanding service.

Some customers have expressed concerns about slow response times and unclear communication regarding service issues. A handful of reviews noted dissatisfaction with product quality, mentioning that items sometimes did not meet expectations. Additionally, there were mentions of shipping delays, which contributed to frustration among a few users.

Customers commend Prillaman Heating and Air for their reliable service, polite technicians, and reasonable pricing. The company's commitment to safety and effectiveness, along with its long-term customer relationships, highlights its dedication to quality work.

Some customers have noted issues with customer service responsiveness and product availability. A handful of reviews mentioned delays in shipping and difficulties with returns. Additionally, there are comments about the quality of certain items not meeting expectations, which may be worth considering when making a purchase.

Customers consistently praise Comfort Services for their prompt, professional, and courteous service, highlighting the knowledgeable technicians who address HVAC issues efficiently without upselling. The company is recognized for its reasonable pricing, excellent communication, and commitment to customer satisfaction, making it a highly recommended choice for HVAC needs.

Some customers have noted challenges with follow-up and communication from the company, particularly related to billing issues. While service personnel may provide great service, the office's responsiveness and handling of customer queries have been highlighted as areas needing improvement.

Bryson Air is highly praised for its prompt and professional service, effectively addressing issues like leaks at competitive prices. Customers appreciate the honesty and transparency, leading to significant savings and overall satisfaction with their heating and air installation.

Some customers have mentioned concerns about customer service responsiveness and delays in product delivery. A handful of reviews highlight issues with product quality and the return process being more complicated than expected. Additionally, a few have pointed out pricing as being higher than competitors, leading to mixed feelings about overall value.

Customers consistently praise the company's excellent service, highlighting quick response times and a friendly staff. These aspects create a welcoming and efficient experience that stands out in their reviews.

Some customers express concerns about long wait times for service and occasional miscommunication with staff. A handful of reviews mention dissatisfaction with product quality and the return process. Additionally, there are comments about limited availability of certain items, which can be frustrating for shoppers.

Carter's Heating & Cooling is praised for their quick and effective service, particularly in AC repairs and resolving propane leaks. Customers highlight the team's professionalism, honesty, and dedication, especially commending Mike, Jamie, and Greg for their exceptional customer support. Overall, the company is highly recommended for HVAC work.

Some customers have noted issues with customer service responsiveness and product quality. A handful of reviews mention difficulties with returns and exchanges, while others express disappointment with the overall value for money. Additionally, there are mentions of shipping delays that may impact the overall experience.