Top HVAC Service Pros in Charlotte, North Carolina

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MTB Mechanical

Matthews
10

4,115 Reviews

  • Furnace Repair
  • Indoor Air Quality
  • Emergency Services
  • AC Repair
  • Ductless
  • Ac Installation
  • Maintenance
  • Furnace Installation

What customers like

MTB Mechanical stands out for its knowledgeable staff, competitive pricing, and exceptional customer service. Customers consistently praise their professionalism, prompt communication, and thoroughness during HVAC installations and repairs. The company's focus on honesty and customer satisfaction, along with efficient service, makes them a trusted choice for many.

What customers dislike

Some customers report frustrations with long wait times, inadequate communication, and perceived high prices for HVAC services. A handful of reviews mention dissatisfaction with service quality and follow-up, along with concerns about warranty handling and additional charges despite existing agreements. Overall, experiences suggest a need for improved customer service and responsiveness.

  • MondayOpen 24 Hours
  • TuesdayOpen 24 Hours
  • WednesdayOpen 24 Hours
  • ThursdayOpen 24 Hours
  • FridayOpen 24 Hours
  • SaturdayOpen 24 Hours
  • SundayOpen 24 Hours

Dilling Heating, Cooling, Plumbing & Electrical

Gastonia
10

3,405 Reviews

  • AC Repair
  • Furnace Repair
  • Indoor Air Quality
  • Maintenance
  • Emergency Services
  • Inspection
  • Ductless
  • Furnace Installation
  • Ac Installation

What customers like

Customers consistently praise the company for its excellent communication, professional service, and fair pricing. Technicians are noted for their promptness, thoroughness, and ability to solve problems efficiently. Many reviews highlight the friendly demeanor of the staff, making for a positive customer experience throughout various plumbing and electrical services.

What customers dislike

Some customers express frustration with poor communication and lengthy wait times for heat pump repairs. A handful of reviews mention feeling misled during the sales process regarding pricing, while others find the service unsatisfactory due to high costs and technicians appearing unprepared.

  • MondayOpen 24 Hours
  • TuesdayOpen 24 Hours
  • WednesdayOpen 24 Hours
  • ThursdayOpen 24 Hours
  • FridayOpen 24 Hours
  • SaturdayOpen 24 Hours
  • SundayOpen 24 Hours

Chad Love Services

Concord
10

2,978 Reviews

  • AC Repair
  • Furnace Installation
  • Duct Cleaning
  • Indoor Air Quality
  • Furnace Repair
  • Emergency Services
  • Ac Installation

What customers like

Customers consistently praise Chad Love Services for their prompt, professional HVAC service and fair pricing. The technicians are noted for their knowledge, communication skills, and dedication to quality work. Many reviews highlight exceptional customer care and the company's commitment to resolving issues efficiently, making them a highly recommended choice for HVAC needs.

What customers dislike

Some customers have noted concerns about service quality and communication, even among VIP members. Additionally, a handful of reviews mention aggressive sales tactics, which contributed to an overall negative impression.

  • MondayOpen 24 Hours
  • TuesdayOpen 24 Hours
  • WednesdayOpen 24 Hours
  • ThursdayOpen 24 Hours
  • FridayOpen 24 Hours
  • SaturdayOpen 24 Hours
  • SundayOpen 24 Hours

Bradham Brothers, Inc. Heating, Cooling and Electrical

Charlotte
10

2,159 Reviews

  • Furnace Repair
  • Indoor Air Quality
  • AC Repair
  • Ventilation
  • Ac Installation
  • Maintenance
  • Furnace Installation

What customers like

Bradham Brothers consistently earns praise for their prompt, professional, and honest HVAC services. Customers appreciate the knowledgeable technicians, competitive pricing, and thorough installations. The company is recognized for its reliability, effective communication, and caring support throughout the service process, making them a trusted choice for HVAC needs.

What customers dislike

Some customers have noted concerns about high, non-itemized estimates and perceived unnecessary work, leading to dissatisfaction with costs. A handful of reviews mention unclear communication from technicians and discomfort with assessments. Additionally, there are mentions of financing issues and service refusals based on location, which may affect overall customer experience.

  • MondayOpen 24 Hours
  • TuesdayOpen 24 Hours
  • WednesdayOpen 24 Hours
  • ThursdayOpen 24 Hours
  • FridayOpen 24 Hours
  • SaturdayOpen 24 Hours
  • SundayOpen 24 Hours

Komfort Air Service Experts

Charlotte
10

1,296 Reviews

  • Indoor Air Quality
  • Inspection
  • Furnace Installation
  • Filtration
  • Maintenance
  • Ac Installation

What customers like

Customers consistently praise Service Experts for their effective problem resolution, professional and knowledgeable staff, and smooth installation processes. Timely responses, thorough explanations, and a commitment to customer satisfaction highlight the team's dedication to quality service.

What customers dislike

Some customers have noted issues with poor communication and delays during installation, which contributed to dissatisfaction. A handful of reviews mention concerns about high service fees, misleading quotes, and pressure for unnecessary upgrades. Additionally, experiences of unprofessional service and unclear financing options have been highlighted, suggesting potential areas for improvement.

  • MondayOpen 24 Hours
  • TuesdayOpen 24 Hours
  • WednesdayOpen 24 Hours
  • ThursdayOpen 24 Hours
  • FridayOpen 24 Hours
  • SaturdayOpen 24 Hours
  • SundayOpen 24 Hours

Andersen Heating & Cooling

Charlotte
10

1,214 Reviews

  • Filtration
  • Furnace Installation
  • Indoor Air Quality
  • AC Repair
  • Ac Installation
  • Maintenance

What customers like

Andersen Heating and Cooling is praised for its exceptional service, professionalism, and knowledgeable technicians. Customers highlight prompt installations, thorough assessments, and excellent communication. Many appreciate the company's responsiveness, fair pricing, and attention to detail, making it a trusted choice for HVAC services.

What customers dislike

Some customers express dissatisfaction with Andersen's service quality, pricing, and communication. A handful of reviews mention feeling misled about costs and experiencing poor customer service during maintenance scheduling. Issues with timeliness and ongoing HVAC problems have also contributed to frustration, leading some to recommend exploring other options.

  • Monday7:30am–12am
  • Tuesday7:30am–12am
  • Wednesday7:30am–12am
  • Thursday7:30am–12am
  • Friday7:30am–12am
  • Saturday7:30am–12am
  • Sunday7:30am–12am

Air Care Heating and Cooling

Charlotte
10

1,190 Reviews

  • Furnace Installation
  • Duct Cleaning
  • Furnace Repair
  • Inspection
  • Indoor Air Quality
  • Emergency Services
  • AC Repair
  • Ac Installation
  • Filtration
  • Maintenance

What customers like

Customers appreciate Air Care's excellent communication, professionalism, and fair pricing. The family-owned feel enhances their service experience, while technicians are noted for their thoroughness and honesty. Many long-term clients express satisfaction with prompt responses and effective problem resolution, making Air Care a trusted choice for maintenance and repairs.

What customers dislike

Some customers have expressed frustration regarding high costs and perceived poor service, particularly after what they felt were unnecessary maintenance visits. This has led to dissatisfaction among those who expected more value for their expenses.

  • MondayOpen 24 Hours
  • TuesdayOpen 24 Hours
  • WednesdayOpen 24 Hours
  • ThursdayOpen 24 Hours
  • FridayOpen 24 Hours
  • SaturdayOpen 24 Hours
  • SundayOpen 24 Hours

Helms Heating & Air Conditioning, Inc.

Indian Trail
10

1,032 Reviews

  • Maintenance
  • Ac Installation
  • Furnace Installation
  • AC Repair
  • Ductless
  • Furnace Repair

What customers like

Customers consistently praise Helms for their exceptional service, knowledgeable staff, and prompt responses. The friendly team offers thorough diagnostics, fair pricing, and effective communication, earning long-term trust from clients. Many highlight the professionalism of technicians like Chris B. and Michael, who provide detailed explanations and reliable maintenance, contributing to a positive overall experience.

What customers dislike

Some customers express dissatisfaction with Helms Heating and Air Conditioning due to issues like poor installation quality, communication delays, and challenges with warranty claims. A handful of reviews mention costly repairs and repeated service visits that did not resolve problems, leading to frustration and significant expenses for customers.

  • Monday8am–5pm
  • Tuesday8am–5pm
  • Wednesday8am–5pm
  • Thursday8am–5pm
  • Friday8am–5pm
  • SaturdayClosed
  • SundayClosed

Central Heating & Cooling

Indian Trail
10

1,026 Reviews

  • Ac Installation
  • Furnace Installation
  • AC Repair
  • Maintenance
  • Indoor Air Quality

What customers like

Customers consistently highlight the courteous and prompt service provided by the technicians, alongside fair pricing. The effective resolution of issues, such as air conditioning repairs, contributes to a positive overall experience.

What customers dislike

Some customers have mentioned issues with customer service responsiveness and product quality. A handful of reviews noted delays in shipping, which led to frustration. Additionally, there are occasional comments about unclear communication regarding policies, leaving some users feeling uncertain about their purchases.

  • Monday7:30am–9pm
  • Tuesday7:30am–9pm
  • Wednesday7:30am–9pm
  • Thursday7:30am–9pm
  • Friday7:30am–9pm
  • Saturday8:30am–7pm
  • Sunday8:30am–7pm

Air Central of the Carolinas

Indian Trail
10

983 Reviews

  • Ac Installation
  • Indoor Air Quality
  • Ductless
  • Maintenance
  • Furnace Installation

What customers like

Customers consistently praise Air Central for their exceptional service, professionalism, and quick response times, especially during emergencies. Many highlight the knowledgeable and friendly technicians, fair pricing, and high-quality installation and maintenance work, making them a trusted choice for HVAC needs.

What customers dislike

Some customers express dissatisfaction with service and installation quality, noting issues like significant damages and accountability concerns. A handful mention frustration over long wait times, additional charges, and unclear communication from customer service, despite having service agreements. Warranty issues and unexpected costs also appear to be recurring themes in the reviews.

  • Monday8am–8pm
  • Tuesday8am–8pm
  • Wednesday8am–8pm
  • Thursday8am–8pm
  • Friday8am–8pm
  • Saturday8am–8pm
  • Sunday8am–8pm
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