Top HVAC Service Pros in Rochester, New York

Customers consistently praise Betlem for their excellent service, knowledgeable technicians, and honest communication. Timely responses, professional installations, and effective problem-solving are highlighted, alongside a commitment to customer satisfaction. Many long-term clients appreciate the consistent quality and personal attention received over the years.

Some customers have reported frustration with high costs, ineffective repairs, and poor communication. A handful noted dissatisfaction with pricing transparency and felt overcharged for services. Additionally, there were concerns about lack of follow-up and failure to provide promised emergency services, leading to an overall sense of disappointment and frustration with the company's service.

Customers consistently praise Feldman Heating and Cooling for their prompt service, knowledgeable staff, and professional installation. The company is noted for competitive pricing, effective communication, and efficient problem-solving during HVAC emergencies, making challenging situations more manageable. Overall, clients appreciate the combination of reliability, quality work, and supportive customer service.

Some customers express frustration over high charges for services, unprofessional quoting, and concerns about communication. A few reviews note dissatisfaction with warranty work and mention uncomfortable interactions with technicians. There are also apprehensions about price discrepancies and feelings of manipulation, which have led some to reconsider future engagements with the company.

Airquip is highly praised for its professional and courteous technicians, competitive pricing, and thorough service. Customers consistently highlight the company's efficient installations, clear communication, and commitment to providing honest solutions, making it a trusted choice for HVAC needs.

Some customers have noted concerns about perceived overcharging for parts and a lack of transparency in securing repeat business. A handful of reviews mention dissatisfaction with A/C inspections and customer service, leading to negative experiences and financial losses.

Customers consistently praise Excellent Air for their exceptional customer service, quick response times, and fair pricing. The company is noted for its knowledgeable technicians, high-quality installations, and reliable solutions, often resolving issues that others could not. Overall, Excellent Air is recognized for its professionalism and genuine care for customer needs.

Some customers have noted concerns about slow customer service response times and difficulties with product quality. A handful of reviews mention challenges with returns and refunds, indicating that the process can be frustrating. Overall, these aspects may be worth considering for potential buyers.

Aire Serv is highly regarded for its organized service, excellent communication, and knowledgeable technicians. Customers appreciate the promptness, professionalism, and quality of work, often highlighting reasonable pricing and a commitment to customer satisfaction. Many repeat clients commend the courteous and informative staff, consistently delivering efficient and clean service during installations and maintenance.

Some customers express dissatisfaction with Aireserv due to unresolved furnace issues and perceived declines in service quality after a change in ownership. A handful of reviews mention poor communication and high charges, which contributed to negative experiences, particularly for long-term clients and businesses relying on consistent service.

Customers consistently praise Total Comfort Heating & Air for their punctual and friendly service, fair pricing, and effective solutions. Technicians, particularly Ken, are noted for their professionalism and integrity, contributing to excellent customer satisfaction and significant energy savings after installations.

Some customers have noted issues with incomplete insulation work and miswiring of A/C systems, resulting in additional repair needs. A handful of reviews mention concerns about high prices and a lack of transparency in services, leaving some feeling undervalued.

Customers consistently praise Paris Heating and Cooling for their excellent service, professionalism, and effective communication. Notable mentions include quick response times, high-quality installations, and significant improvements in air quality. Many reviewers highlight the company's customer-first approach and fair pricing, making them highly recommended for HVAC services.

Some customers have noted issues with disorganization and perceived unprofessionalism, especially concerning the owner. These aspects have contributed to less than favorable experiences for a handful of reviewers.

Customers consistently praise Taylor Heating and Cooling for their professionalism, effective communication, and quality installations at reasonable prices. The staff is noted for being courteous and responsive, with many highlighting positive experiences during installations and follow-ups. Long-term clients appreciate the reliability and efficiency of the service, making it a highly recommended choice for HVAC needs.

Some customers have noted issues with poor communication and organization, leading to missed appointments and unexpected charges. A handful of reviews mention dissatisfaction with rising prices and perceived dishonesty in service diagnoses. Additionally, there have been concerns regarding pushy sales tactics and a lack of responsiveness during urgent requests.

Customers consistently praise the company's quick and effective service, highlighting knowledgeable technicians and great communication. Many appreciate the reasonable pricing and professionalism, with several noting their reliability for prompt repairs, even during after-hours. The overall experience is characterized by courteous interactions and efficient problem resolution.

Some customers express frustration with installation and service quality, citing unprofessionalism and communication issues. A handful of reviews mention dissatisfaction with pricing and perceived value, as well as improper installation details, leading to operational failures. Overall, these aspects may warrant consideration for potential customers.

High Performance Heating and Air Conditioning is highly praised for their prompt and professional service, knowledgeable staff, and effective communication. Customers highlight quick installations and efficient repairs across various heating and cooling needs, noting the kindness and thoroughness of technicians like Joe and Tyler, which fosters confidence and satisfaction in their services.

Some customers have noted concerns about HPHA's installation practices and customer service, citing unexpected costs and poor communication. A handful of reviews mention a lack of follow-up after repairs and distrust stemming from high quotes. Additionally, there are claims of inaccurate assessments and suggestions of scare tactics that may affect vulnerable customers.