Top HVAC Service Pros in Amherst, New York

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Emerald Heating & Cooling

Depew
10

1,208 Reviews

  • Indoor Air Quality
  • Maintenance
  • Furnace Installation
  • Filtration
  • Furnace Repair
  • Ductless
  • AC Repair
  • Ac Installation
  • Boiler Installation

What customers like

Emerald Heating & Cooling consistently impresses customers with their prompt and professional service, excellent communication, and knowledgeable staff. Clients appreciate the caring approach, thorough work quality, and timely assistance during emergencies. Many recommend them for their reliable solutions and dedication to customer satisfaction.

What customers dislike

Some customers have noted concerns about pricing and felt they were charged unfairly, especially after furnace installations. A handful of reviews mention poor communication, missed appointments, and inconsistent service quality, leading to dissatisfaction with customer service and a lack of trust in diagnoses. Overall, there seem to be recurring issues with reliability and transparency.

  • MondayOpen 24 Hours
  • TuesdayOpen 24 Hours
  • WednesdayOpen 24 Hours
  • ThursdayOpen 24 Hours
  • FridayOpen 24 Hours
  • SaturdayOpen 24 Hours
  • SundayOpen 24 Hours

Heatwave Heating & Cooling

Amherst
10

998 Reviews

  • Duct Cleaning
  • Indoor Air Quality
  • Furnace Repair
  • Filtration
  • Boiler Repair
  • Furnace Installation
  • AC Repair
  • Maintenance
  • Emergency Services
  • Boiler Installation
  • Ductless
  • Ac Installation
  • Smart Home Integration

What customers like

Heatwave consistently impresses customers with their excellent service, knowledgeable staff, and prompt communication. Reviews highlight their professionalism during installations, timely responses to emergencies, and thorough explanations of services. Customers appreciate the company's attention to cleanliness and customer satisfaction, making Heatwave a highly recommended choice for HVAC needs.

What customers dislike

Some customers have noted issues with customer service responsiveness and delays in shipping. A handful of reviews mention dissatisfaction with product quality and difficulty in returns. Additionally, there are occasional comments about unclear pricing or promotional offers that could lead to confusion.

  • MondayOpen 24 Hours
  • TuesdayOpen 24 Hours
  • WednesdayOpen 24 Hours
  • ThursdayOpen 24 Hours
  • FridayOpen 24 Hours
  • SaturdayOpen 24 Hours
  • SundayOpen 24 Hours

Sunbeam Service Experts

Amherst
10

952 Reviews

  • Maintenance
  • Ac Installation
  • Furnace Installation
  • Inspection
  • Filtration
  • Indoor Air Quality
  • Emergency Services
  • Ductless

What customers like

Customers consistently praise the knowledgeable and courteous technicians at Sunbeam, highlighting their prompt and professional service during heating and cooling issues. The team's excellent communication and personal touch, especially during emergencies, contribute to a family-like atmosphere. Many reviewers commend the thorough explanations provided, building trust and satisfaction in the overall service experience.

What customers dislike

Some customers report concerns about multiple service attempts needed to resolve issues, leading to worries about future costs. There are mentions of poor communication, perceived overcharging, and dissatisfaction with service quality. A few reviews suggest recommendations for unnecessary replacements and frustrations with canceled appointments, indicating that experiences may vary significantly.

  • MondayOpen 24 Hours
  • TuesdayOpen 24 Hours
  • WednesdayOpen 24 Hours
  • ThursdayOpen 24 Hours
  • FridayOpen 24 Hours
  • SaturdayOpen 24 Hours
  • SundayOpen 24 Hours

Pure Air Care

Niagara Falls
10

767 Reviews

  • Filtration
  • Duct Cleaning

What customers like

Customers consistently praise Pure Air for their professional, friendly, and responsive service. The team is noted for their effective communication, thorough work, and timely arrivals. Many reviews highlight the noticeable improvements in air quality and safety resulting from their duct and dryer vent cleaning services, making them a highly recommended choice for such needs.

What customers dislike

Some customers have expressed dissatisfaction with the service quality, mentioning unhelpful staff and disrespectful communication. There are also concerns regarding damaged equipment and additional costs associated with duct cleaning and installation, leading to a perception of unprofessionalism.

  • Monday8am–5:30pm
  • Tuesday8am–5:30pm
  • Wednesday8am–5:30pm
  • Thursday8am–5:30pm
  • Friday8am–5:30pm
  • SaturdayClosed
  • SundayClosed

Sullivan Heating & Cooling

Depew
10

413 Reviews

  • Boiler Installation
  • Furnace Installation
  • Emergency Services
  • Maintenance
  • Indoor Air Quality
  • Ac Installation
  • Ductless

What customers like

Customers consistently praise Sullivan Heating & Cooling for their professional, timely service and fair pricing. Excellent communication and knowledgeable staff enhance the experience, making installations and repairs stress-free. Many recommend the company for its friendly approach and commitment to customer satisfaction, highlighting a reliable service that exceeds expectations.

What customers dislike

Some customers express disappointment with the warranty service and associated diagnostic fees at Sullivan Heating & Cooling. A handful of reviews mention poor communication and concerns regarding the repair process, suggesting that these aspects may impact the overall customer experience.

  • MondayOpen 24 Hours
  • TuesdayOpen 24 Hours
  • WednesdayOpen 24 Hours
  • ThursdayOpen 24 Hours
  • FridayOpen 24 Hours
  • SaturdayOpen 24 Hours
  • SundayOpen 24 Hours

Armor Heating Company Inc.

Orchard Park
10

353 Reviews

  • Ac Installation
  • Boiler Installation
  • Ductless
  • Furnace Installation

What customers like

Customers consistently praise Armor Heating for their prompt, professional service and fair pricing. Technicians are described as knowledgeable, respectful, and trustworthy, providing effective solutions without unnecessary upselling. The company earns repeat business through its efficiency, attention to detail, and genuine care for customer needs, making it a highly recommended choice for HVAC services.

What customers dislike

Some customers have mentioned experiencing repeated delays and a lack of effective communication, which contributed to frustration. This has led a handful of users to consider switching to other companies for their needs.

  • Monday8am–4:30pm
  • Tuesday8am–4:30pm
  • Wednesday8am–4:30pm
  • Thursday8am–4:30pm
  • Friday8am–4:30pm
  • SaturdayClosed
  • SundayClosed

NOCO Heating & Cooling

Akron
10

308 Reviews

  • Furnace Installation
  • Boiler Installation
  • AC Repair
  • Indoor Air Quality
  • Maintenance
  • Ac Installation

What customers like

Customers consistently praise Noco for their quick and efficient service, especially during urgent situations like cold snaps. The installation of Mitsubishi units has been highlighted as seamless, with staff providing excellent support throughout the process at reasonable prices.

What customers dislike

Some customers have expressed concerns about slow customer service response times and difficulty resolving issues. A handful of reviews mention that the product quality did not meet their expectations, while others found the pricing to be on the higher side compared to similar offerings.

  • MondayOpen 24 Hours
  • TuesdayOpen 24 Hours
  • WednesdayOpen 24 Hours
  • ThursdayOpen 24 Hours
  • FridayOpen 24 Hours
  • SaturdayOpen 24 Hours
  • SundayOpen 24 Hours

Just Right Heating & Cooling

Grand Island
10

253 Reviews

  • Emergency Services
  • Boiler Repair
  • Ac Installation
  • Indoor Air Quality
  • Furnace Installation
  • AC Repair
  • Boiler Installation
  • Ductless
  • Maintenance

What customers like

Customers consistently praise Just Right Heating & Cooling for their honest advice, prompt and professional service, and reasonable pricing. The knowledgeable staff excels in various services, from HVAC repairs to plumbing, demonstrating exceptional communication and problem-solving skills. Many reviews highlight the efficiency and quality of work, leading to high levels of customer satisfaction.

What customers dislike

Some customers have noted concerns about customer service responsiveness, describing long wait times and difficulty reaching support. A handful of reviews mention issues with product quality and reliability, leading to dissatisfaction. Additionally, some users found the pricing to be higher than expected, which affected their overall experience.

  • MondayOpen 24 Hours
  • TuesdayOpen 24 Hours
  • WednesdayOpen 24 Hours
  • ThursdayOpen 24 Hours
  • FridayOpen 24 Hours
  • SaturdayOpen 24 Hours
  • SundayOpen 24 Hours

Jameson Electric, Heating & Air

Kenmore
9.9

797 Reviews

  • Boiler Repair
  • AC Repair
  • Ductless
  • Indoor Air Quality
  • Boiler Installation
  • Furnace Installation
  • Emergency Services
  • Ventilation
  • Ac Installation

What customers like

Customers consistently praise Jameson Electric for their professional and courteous service, knowledgeable technicians, and prompt response times. The company is recognized for its clear communication, fair pricing, and high-quality work, making them a trusted choice for a variety of electrical needs. Many recommend them for their reliability and attention to customer satisfaction.

What customers dislike

Some customers noted disappointing experiences with aggressive sales tactics and high quotes for unnecessary work. A handful reported inadequate follow-up after initial meetings and issues with service cancellations or poor communication. Additionally, there were mentions of feeling taken advantage of with charges for estimates without receiving service.

  • MondayOpen 24 Hours
  • TuesdayOpen 24 Hours
  • WednesdayOpen 24 Hours
  • ThursdayOpen 24 Hours
  • FridayOpen 24 Hours
  • SaturdayOpen 24 Hours
  • SundayOpen 24 Hours

Capital Heat Inc.

Depew
9.9

531 Reviews

  • Ductless
  • Indoor Air Quality
  • Ac Installation
  • Maintenance
  • Emergency Services
  • Furnace Installation

What customers like

Capital Heating and Cooling is highly praised for their efficient, professional installations and exceptional customer service. Customers highlight the knowledgeable staff, clear communication, and thorough cleanup after work. Many appreciate the company's responsiveness to urgent needs and the competitive pricing. Long-term loyalty speaks to their consistent quality and commitment to client satisfaction.

What customers dislike

Some customers express dissatisfaction with service quality, citing issues like poor installation, lack of necessary equipment, and ineffective communication. A handful of reviews mention concerns about billing practices and long wait times for service appointments. Additionally, there are remarks about feeling misled regarding repairs and a lack of follow-up on estimates.

  • MondayOpen 24 Hours
  • TuesdayOpen 24 Hours
  • WednesdayOpen 24 Hours
  • ThursdayOpen 24 Hours
  • FridayOpen 24 Hours
  • SaturdayOpen 24 Hours
  • SundayOpen 24 Hours
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