Top Foundation Repair Pros in Rochester, New York

Paul Davis Restoration is highly praised for its exceptional service, professionalism, and quick response during emergencies like floods and fires. Customers appreciate the team's effective communication, project management, and attention to detail, which help alleviate stress in challenging situations. The staff's friendly demeanor and honest evaluations further enhance the positive experiences reported by clients.

Some customers have expressed concerns about poor customer service, particularly noting issues with responsiveness during emergencies. A handful of reviews also mention a lack of communication and politeness from staff, which may affect the overall experience.

Customers consistently praise the professionalism, communication, and efficiency of Great Lakes Waterproofing and S&C Waterproofing. The teams deliver timely and quality work on basement and crawl space repairs, often exceeding expectations. Many reviewers highlight the courteous and knowledgeable staff, along with honest advice and competitive pricing, leading to highly recommended service experiences.

Some customers have noted concerns regarding inconsistent customer service experiences and delays in shipping. A handful of reviews mention issues with product quality and dissatisfaction with the return process. Additionally, there are mentions of unclear communication that may affect overall satisfaction.

Customers consistently praise STORM Basement Waterproofing for their professionalism, prompt communication, and high-quality work. Reviews highlight the team's efficiency, knowledgeable service, and honest assessments, particularly from Dave. Many appreciate the clean installations and thorough follow-ups, making STORM a highly recommended choice for basement waterproofing and moisture issues.

Some customers have noted concerns about slow customer service response times and delays in order processing. A handful of reviews mentioned issues with product quality and discrepancies between advertised features and actual performance. Additionally, there are mentions of difficulties with returns and exchanges, which may be worth considering for potential buyers.

Top to Bottom Home Improvement Company is praised for their exceptional service, quality workmanship, and effective communication. Customers appreciate the owner’s hands-on involvement, fair pricing, and timely responses. The team is noted for their professionalism, quick turnaround, and attention to detail, making them highly recommended for a variety of home improvement projects.

Some customers have noted unprofessional service and poor communication, leading to frustration over delayed quotes. A handful of reviews reflect concerns about the company's responsiveness, with reports of long waits without updates. Additionally, there are mentions of limitations in service offerings, such as refusal to handle certain repair jobs despite advertising a wide range of services.

Patriot Construction is consistently praised for its excellent service, quick response times, knowledgeable and professional staff, and high-quality workmanship. Customers appreciate their integrity, effective communication, and transparency throughout projects, including insurance claims. Many recommend the company for various home improvement tasks, highlighting efficient and reliable service that exceeds expectations.

Some customers express disappointment with Patriot Construction due to poor communication, slow project completion, and issues with work quality. A handful of reviews mention frustrations over quoting errors and unresponsiveness, along with dissatisfaction regarding follow-ups and unresolved issues, suggesting a need for improvement in project management and customer service.

Customers consistently praise ABS Foundation Services for their professionalism, effective communication, and fair pricing. Tim and his team are noted for their thorough, timely work on complex projects, including crawlspace repairs and basement waterproofing. The company's commitment to quality and customer satisfaction, along with a friendly approach, makes them highly recommended for foundational and drainage solutions.

Some customers have noted frustrations with unresolved issues and a lack of communication from the company. A handful of reviews mention unprofessional service, including long wait times and feelings of disrespect. Additionally, there are concerns about safety practices and billing for services not rendered, contributing to an overall sense of dissatisfaction.