Top Foundation Repair Pros in Cleveland, Ohio

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Ohio Basement Authority

Twinsburg
9.9

2,769 Reviews

  • Inspection
  • Crawl Space Encapsulation
  • Grading and Leveling
  • Masonry
  • Mold Remediation
  • Repair
  • Driveways
  • Waterproofing
  • Retaining Walls
  • Sidewalks
  • Sump Pumps
  • Concrete

What customers like

Customers consistently praise the professionalism, effective communication, and high-quality work provided by the company during basement repairs and waterproofing projects. Timely service, thorough inspections, and attentive crews contribute to positive experiences, with many highlighting the absence of pressure tactics and a focus on customer satisfaction.

What customers dislike

Some customers mention they were unhappy with timeliness, communication, and customer service.

  • Monday7am–11pm
  • Tuesday7am–11pm
  • Wednesday7am–11pm
  • Thursday7am–11pm
  • Friday7am–11pm
  • Saturday8am–11pm
  • Sunday10am–11pm

Ohio State Waterproofing

Macedonia
9.8

2,342 Reviews

  • Inspection
  • Repair
  • Mold Remediation
  • Sump Pumps
  • Sealing
  • Retaining Walls
  • Grading and Leveling
  • Crawl Space Encapsulation
  • Concrete
  • Waterproofing

What customers like

Consumers consistently commend Ohio State Waterproofing for their exceptional communication, professionalism, and quality workmanship. Many highlight the company's responsiveness, thorough inspections, and effective solutions for waterproofing issues. Customers appreciate the friendly and attentive staff, along with the valuable lifetime warranty provided, contributing to a high level of satisfaction and trust in their services.

What customers dislike

Some customers express frustration with aggressive sales tactics and high-pressure approaches, noting poor communication and inflated quotes. There are concerns about workmanship quality, ongoing issues post-service, and inadequate customer support, leading to dissatisfaction. A handful of reviews also highlight misleading practices and the feeling of being overcharged, which may impact potential clients' choices.

  • Monday8am–9pm
  • Tuesday8am–9pm
  • Wednesday8am–9pm
  • Thursday8am–9pm
  • Friday8am–9pm
  • Saturday8am–3pm
  • SundayClosed

Mr. Level Concrete Leveling

North Ridgeville
9.8

761 Reviews

  • Sidewalks
  • Driveways
  • Crawl Space Encapsulation
  • Grading and Leveling
  • Concrete
  • Inspection
  • Waterproofing
  • Repair
  • Retaining Walls

What customers like

Customers consistently praise Mr. Level for their professionalism, timely service, and high-quality work. The staff is noted for their friendly demeanor and effective communication, while competitive pricing and thorough project management further enhance customer satisfaction. Many highlight the company's ability to solve challenges effectively, ensuring a positive experience from start to finish.

What customers dislike

Some customers have noted issues with poor work quality and customer service, including delays and inadequate communication. A handful of reviews mentioned dissatisfaction with high pricing and unaddressed problems post-service. Additionally, there were concerns about unprofessionalism and follow-up, leading to frustration for several clients.

  • Monday8am–6pm
  • Tuesday8am–6pm
  • Wednesday8am–6pm
  • Thursday8am–6pm
  • Friday8am–6pm
  • SaturdayClosed
  • SundayClosed

USA Waterproofing and Foundation Services

Twinsburg
8.1

67 Reviews

  • Sump Pumps
  • Retaining Walls
  • Inspection
  • Crawl Space Encapsulation
  • Repair
  • Grading and Leveling
  • Waterproofing

What customers like

Customers consistently praise USA Waterproofing for their exceptional service, knowledgeable staff, and fair pricing. Reviews highlight prompt responses, thorough inspections, and effective solutions for waterproofing and foundation issues. The professionalism and care shown by the team, particularly Steve, greatly enhance the customer experience, making it highly recommended for anyone needing basement repairs.

What customers dislike

Some customers noted ongoing issues with basement waterproofing and dissatisfaction with communication and follow-up from the company. A few expressed concerns about messy work sites leading to additional costs, while others felt ignored or frustrated with the service quality and management. There are mentions of poor responsiveness and unprofessional behavior that contributed to an overall disappointing experience.

  • Monday8am–7pm
  • Tuesday8am–7pm
  • Wednesday8am–4:30pm
  • Thursday8am–7pm
  • Friday8am–5:30pm
  • Saturday8am–12am
  • SundayClosed

StablWall Structural Strengthening System - Carbon Fiber

Macedonia
6.8

34 Reviews

  • Retaining Walls
  • Concrete
  • Repair
  • Crawl Space Encapsulation

What customers like

StablWall is highly regarded for its excellent communication, prompt service, and high-quality products. Customers appreciate the smooth order process, effective installation resources, and reliable support. Many express satisfaction with the effective solutions for basement wall stabilization and foundation repair, making it a go-to choice for both new and long-time users.

What customers dislike

Some customers have noted delays in service and difficulty reaching customer support. A handful of reviews mention issues with product quality or incorrect orders. Additionally, a few users expressed dissatisfaction with the return policy, finding it less accommodating than expected.

  • Monday8am–5pm
  • Tuesday8am–5pm
  • Wednesday8am–5pm
  • Thursday8am–5pm
  • Friday8am–5pm
  • SaturdayClosed
  • SundayClosed

Cleveland Brick Repair

Eastlake
6.4

28 Reviews

  • Grading and Leveling
  • Driveways
  • Crawl Space Encapsulation
  • Sealing
  • Sidewalks
  • Retaining Walls
  • Inspection
  • Concrete
  • Masonry
  • Waterproofing
  • Repair

What customers like

Customers consistently praise Tyler and his team's exceptional quality of work, professionalism, and responsiveness. They highlight timely service, clear communication, and fair pricing across various projects, from masonry to chimney repairs, resulting in high satisfaction and strong recommendations.

What customers dislike

Some customers have noted concerns about the company's customer service responsiveness and product quality. A handful of reviews mention delays in shipping and difficulty in resolving issues. Additionally, there are mentions of unclear return policies that left some consumers feeling frustrated.

  • Monday9am–4pm
  • Tuesday9am–4pm
  • Wednesday9am–4pm
  • Thursday9am–4pm
  • Friday9am–4pm
  • Saturday9am–4pm
  • SundayClosed

Your Waterproofer

Independence
6.4

27 Reviews

  • French Drains
  • Concrete
  • Grading and Leveling
  • Mold Remediation
  • Crawl Space Encapsulation
  • Repair
  • Sump Pumps
  • Waterproofing
  • Inspection

What customers like

E&S impresses with exceptional service marked by excellent communication, professionalism, and thorough work. Customers appreciate the team's prompt estimates, timely project completion, and effective solutions for drainage and waterproofing issues. The staff is described as friendly and respectful, contributing to a positive overall experience.

What customers dislike

Some customers have noted concerns regarding slow customer service response times and product availability. A handful of reviews mention issues with the quality of items received not meeting expectations. Additionally, there are mentions of difficulties in navigating the website, which some found less user-friendly.

  • Monday8am–5pm
  • Tuesday8am–5pm
  • Wednesday8am–5pm
  • Thursday8am–5pm
  • Friday8am–5pm
  • SaturdayClosed
  • SundayClosed

ABV Contractors

Willoughby
6.3

23 Reviews

  • Repair
  • Waterproofing
  • Crawl Space Encapsulation

What customers like

Consumers consistently praise ABV Contractors for their professionalism, clear communication, and timely project completion. Their fair pricing and quality workmanship stand out, alongside their respectful and friendly approach to customer interactions. Many highlight the team's expertise across various plumbing and waterproofing projects, making them a highly recommended choice.

What customers dislike

Some customers have noted issues with customer service responsiveness and availability, expressing frustration with long wait times. A handful of reviews mention product quality concerns and difficulties with returns or exchanges. Additionally, a few users indicated that the pricing may not align with their expectations for value.

  • Monday8am–5pm
  • Tuesday8am–5pm
  • Wednesday8am–5pm
  • Thursday8am–5pm
  • Friday8am–5pm
  • SaturdayClosed
  • SundayClosed

Smartland Residential Contractors

Highland Heights
6.2

29 Reviews

  • Masonry
  • Repair
  • Grading and Leveling
  • Concrete

What customers like

Smartland is praised for its trustworthy and professional staff who deliver high-quality renovations across various projects, including kitchens and basements. Customers highlight excellent communication, attention to detail, and timely completion as standout features. Many recommend specific team members like Matt and Alex for their guidance and exceptional service.

What customers dislike

Some customers have noted that communication could be improved, mentioning delays in responses and a lack of clarity from the company. Additionally, a handful of reviews pointed out that expectations were sometimes not met, leading to frustration.

  • Monday9am–5pm
  • Tuesday9am–5pm
  • Wednesday9am–5pm
  • Thursday9am–5pm
  • Friday9am–5pm
  • SaturdayClosed
  • SundayClosed

N B Enterprises

Cleveland
6.2

24 Reviews

  • Waterproofing
  • Grading and Leveling
  • Crawl Space Encapsulation
  • Repair

What customers like

Customers consistently praise the ethical service, professionalism, and transparency of quotes offered by the team. With a focus on high-quality waterproofing and concrete work, clients appreciate the attention to cleanliness, communication, and reasonable pricing. Nick's integrity and friendly demeanor further enhance the overall positive experience, making it highly recommended.

What customers dislike

Some customers mention experiencing rudeness from customer service during phone calls, which detracted from their overall satisfaction. A handful of reviews also note that communication could be improved to enhance the customer experience.

  • Monday8am–4pm
  • Tuesday8am–4pm
  • Wednesday8am–4pm
  • Thursday8am–4pm
  • Friday8am–4pm
  • SaturdayClosed
  • SundayClosed
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