Top Roofing Service Pros in Rochester, New York

Long Construction is praised for its exceptional customer service, quality workmanship, and timely project completion. Reviewers highlight the company's responsiveness, helpfulness with insurance claims, and competitive pricing. Many commend the friendly staff and seamless communication, making them highly recommended for home remodeling and roofing projects.

Some customers have noted concerns about slow customer service response times and difficulties with product returns. A handful of reviews mention that the quality of certain items did not meet expectations, leading to dissatisfaction. Additionally, there are mentions of shipping delays that affected the overall experience.

Customers consistently praise Summit Exteriors for their exceptional service, professionalism, and quality workmanship in roofing and siding projects. The team is noted for their effective communication, efficiency, and competitive pricing, ensuring a smooth process from estimation to installation. Their attention to detail and customer care, particularly regarding cleanup and responsiveness, leave clients highly satisfied and willing to recommend their services.

Some customers have noted frustrations with unresolved issues and poor communication from Summit Exteriors. Reviews mention unfulfilled promises and concerns about installation quality, including leaks. Additionally, a handful of clients have expressed dissatisfaction with the clarity regarding service availability, leading to ongoing challenges.

Graves Brothers consistently receives praise for their outstanding service, knowledgeable staff, and high-quality workmanship. Customers appreciate the prompt communication, fair pricing, and thorough cleanup after projects, particularly roof replacements and repairs. Many highlight their efficient handling of insurance claims and financing options, making the overall experience smooth and satisfactory.

Some customers have reported issues with Graves Brothers, noting poor communication, unprofessional behavior, and dissatisfaction with work quality. A handful of reviews mention damage to property and debris left behind, leading to frustration. Additionally, concerns about warranty service and aggressive sales tactics have been highlighted, suggesting a need for improvement in customer relations and service delivery.

Stellar Roofing consistently impresses customers with their exceptional communication, professionalism, and high-quality work. Many reviews highlight their efficient project management, seamless insurance handling, and timely service. Clients appreciate the thoroughness of their estimates, competitive pricing, and impressive cleanup, making Stellar Roofing a highly recommended choice for roofing needs.

Some customers have noted issues with misleading advertising and rude customer service. Reports also mention aggressive sales tactics and a chaotic roofing experience marked by poor communication and property damage. Additionally, a handful of reviews highlight negative interview experiences due to perceived discrimination and unprofessional estimators, suggesting a need for improvements in customer interaction and service quality.

Highland Contractors consistently impress customers with their exceptional work quality, professionalism, and clear communication. Clients appreciate the team's efficiency, competitive pricing, and responsiveness, leading to positive experiences across various projects from roofing to siding. Many highlight the respectful and knowledgeable staff, making the entire process smooth and stress-free.

Some customers have noted issues with Highland Contractors, including poor communication, high costs, and mismatched materials. A handful of reviews mentioned dissatisfaction with customer service and follow-up, as well as concerns about workmanship and reliability. Additionally, there were reports of noise disturbances and incomplete jobs contributing to negative overall experiences.

Customers consistently praise Anthony and his team for their honesty, reliability, and high-quality work. Quick responses and clear communication stand out, creating positive experiences for roof repairs and replacements. Many appreciate the transparent assessments and fair pricing, along with excellent service in emergency situations, making Giordano Roofing highly recommended.

Some customers have expressed dissatisfaction with the roof inspection service, citing issues such as missed appointments and incomplete inspections. A handful of reviews mention feelings of being misled and frustrations over perceived overcharging, contributing to a lack of trust in the service provided.

Exceptional Exteriors is highly regarded for their efficient and professional service in roofing and siding projects. Customers appreciate their excellent workmanship, timely responses, and clear communication. The team's dedication to cleanliness and reasonable pricing further enhances the positive experience, making them a reliable choice for home renovations.

Some customers report challenges with the roof assessment process, citing poor communication and lack of follow-up, which led to confusion. While initial services were complimentary, dissatisfaction arose from management and workmanship issues during roofing and siding projects. A handful of reviews also mention that while customer service was responsive, it did not compensate for the overall quality concerns.

Customers consistently praise Morreall & Company for their responsive communication, professionalism, and high-quality workmanship. Many highlight the fair pricing, thorough cleanup, and efficient project completion, making them highly recommended for roofing, siding, and gutter services.

Some customers have mentioned issues with customer service responsiveness and delays in shipping. A handful of reviews noted dissatisfaction with product quality, suggesting it may not always meet expectations. Additionally, there were comments about the return policy being unclear, which could lead to confusion for some consumers.

Five Star Improvements consistently earns praise for their exceptional customer service, skilled workmanship, and fair pricing across various projects. Customers highlight the team's responsiveness, clear communication, and attention to detail, making them a trusted choice for renovations, roofing, and siding work. Many express satisfaction with timely completions and high-quality results, leading to repeat business and strong recommendations.

Some customers reported significant dissatisfaction with Five Star Home Improvement, highlighting issues such as poor communication, incomplete work, and delays. Several reviews mentioned dissatisfaction with the quality of work and unresolved problems, leading to financial losses and ongoing issues. A handful noted concerns about pricing transparency and professionalism, suggesting potential caution for prospective clients.

Oaks Construction is consistently praised for their professionalism, efficiency, and exceptional communication. Customers highlight the high quality of work across various projects, including roofing, siding, and renovations, often noting timely completion and great customer service. The team's responsiveness and ethical approach to solutions further enhance their reputation, making them a highly recommended choice for construction needs.

Some customers noted concerns about color mix-ups and pencil marks left on siding, as well as high prices and scheduling issues. A handful of reviews expressed dissatisfaction with repeated repairs, lack of effective solutions, and poor communication. Additionally, there were mentions of installation problems leading to damage and unfulfilled warranty promises, contributing to overall disappointment.