Top HVAC Service Pros in Troy, New York

Grasshopper Heating and Cooling stands out for its knowledgeable technicians and exceptional customer service. Consumers appreciate the prompt responses, thorough communication, and professionalism throughout various services, including installations and repairs. Many reviews highlight the integrity and helpfulness of the staff, making the process smooth and reassuring for first-time homeowners and seasoned customers alike.

Some customers have expressed dissatisfaction with the service, mentioning feelings of being misled by the satisfaction guarantee. A handful of reviews highlight concerns regarding poor communication, which has contributed to their negative experiences.

Appolo Heating is renowned for its prompt and professional HVAC service, with knowledgeable technicians who offer friendly and efficient assistance. Customers appreciate their fair pricing, thorough communication, and commitment to customer satisfaction, particularly during emergencies. Their quick response times and dedication to resolving issues effectively have made a lasting positive impression on many clients.

Some customers report dissatisfaction with Apollo Heating, citing poor communication, high charges, and unprofessional service. Experiences of overpricing and inadequate support during repairs have also been noted. A handful of reviews mention frustrations with scheduling and service delays, leading some to consider alternatives for their heating and cooling needs.

Family Danz is highly praised for their exceptional service, knowledgeable and friendly staff, and professional installation processes. Customers appreciate timely responses, clear communication, and fair pricing, especially during critical situations. Many reviews highlight the company's commitment to customer care and thorough problem-solving, making them a trusted choice for HVAC services.

Some customers express dissatisfaction with Family Danz due to poor communication, delays, and feelings of being overcharged. Issues with service quality, installation, and follow-up have also been noted, leading to frustration. A handful of reviews mention a lack of transparency regarding pricing and inadequate responses to complaints, contributing to an overall sense of distrust.

Adams Heating & Cooling is praised for its quick service, knowledgeable staff, and honest advice. Customers highlight exceptional installations, thorough communication, and competitive pricing. The friendly and professional team delivers reliable and efficient maintenance, ensuring a positive experience, even during emergencies or challenging situations.

Some customers have reported feeling overcharged for services and criticized the company's transparency and communication. A handful noted issues with scheduling and responsiveness, leading to dissatisfaction. Additionally, concerns about the quality of work and safety issues have been mentioned, contributing to a frustrating overall experience.

Customers consistently praise Albany Mechanical Services for their excellent service, quick and efficient installation of AC units, and professionalism in handling heating and cooling needs. The team is noted for being thorough and responsive, even providing exceptional service on weekends.

Some customers have noted issues with poor quality work and unresponsiveness to their needs. A handful of reviews mention high charges for services that were not delivered, a complicated booking process, and dissatisfaction with customer service. These aspects have led some to recommend caution when considering this company.

Tangora is highly praised for its exceptional customer service and community support, including local scholarship donations. Customers appreciate the quick and knowledgeable staff, fair pricing, and quality installations across various systems like HVAC and security. This long-standing family business has earned a strong recommendation for its responsiveness and reliability.

Some customers have noted challenges with communication and found the behavior of the CEO to be unprofessional. A handful of reviews highlight that these issues impacted their overall experience with the company.

Field Industries is praised for their professionalism, prompt service, and competitive pricing. Customers highlight their effective communication, quality installations, and thorough work across various HVAC projects. Many reviewers commend the knowledgeable staff, particularly Matt and Travis, for their expertise and reliability, making them a highly recommended choice for HVAC services.

Some customers have expressed concerns about long wait times for service and occasional issues with product quality. A handful of reviews mention difficulties in communication with customer support, leading to frustration. Additionally, there were mentions of higher prices compared to competitors, which some feel may not justify the value received.

Main Care Energy is highly praised for its prompt and professional service, particularly during emergencies. Customers appreciate the knowledgeable and courteous staff, effective communication, and thorough explanations provided by technicians. The company has built trust through consistent quality service and attentive follow-up, making it a reliable choice for heating and installation needs.

Some customers have expressed dissatisfaction with Main-Care Energy due to poor communication and service, particularly during emergencies. Issues include missed deliveries, unannounced actions, and delays in response. A handful of reviews mention concerns about pricing and overcharging, while others report a decline in service quality that has led to frustration and disappointment among long-term clients.

Customers consistently praise ALJ Heating and Cooling for their prompt service, clear communication, and quality work. The company is noted for its fast response times and effective solutions, with many highlighting the excellent same-day A/C repair at reasonable prices.

Some customers have noted issues with customer service responsiveness and product availability. A handful of reviews mention concerns about pricing compared to competitors, suggesting that some may find better value elsewhere. Additionally, there are occasional comments about delays in shipping, which could affect the overall experience for some shoppers.

John Ray & Sons is consistently praised for their exceptional customer service, professionalism, and knowledgeable staff. Customers appreciate prompt and effective responses during emergencies, competitive pricing, and clear communication. Technicians like Austin are highlighted for their expertise and care, making clients feel valued and supported throughout the service process.

Some customers report frustration with poor communication and customer service at John Ray and Sons, mentioning issues like billing discrepancies and unexpected high charges. A few reviews highlight concerns about service quality and management practices, alongside claims of high prices and inadequate support during critical situations. Overall, these experiences suggest potential challenges for new and existing customers.