Top HVAC Service Pros in Rockford, Illinois

Customers consistently praise the company for its exceptional customer service, high-quality products, and reliable delivery. Many highlight the attentive and knowledgeable staff, as well as the overall ease of the purchasing process, which enhances their shopping experience.

Some customers have noted issues with persistent messaging despite not needing services, which they found bothersome. Additionally, there are mentions of unhelpful service, poor communication, and frustrations related to overpriced parts and technician performance. These aspects have led some consumers to consider switching to different providers.

Hurst Heating and Cooling consistently receives praise for their professional and efficient service, particularly from technician Ross. Customers appreciate the hassle-free installations, quick responses, and excellent communication, all at reasonable prices. Many highlight the company's reliability and knowledgeable technicians, making their experiences positive and highly recommendable.

Some customers have expressed dissatisfaction with communication regarding maintenance issues and associated charges, feeling that their concerns were not adequately addressed. This has led to feelings of frustration and a sense of being overwhelmed by unexpected costs.

Allen Heating & Cooling stands out for its prompt and professional service, particularly from technician Ryan, who is frequently praised for his expertise and effective problem resolution. Customers appreciate the company's reliable support during emergencies, efficient maintenance, and commitment to quality, making them a highly recommended choice for heating and cooling needs.

Some customers reported challenges with communication and perceived work quality, noting unclear diagnoses and unnecessary repairs. A handful expressed concerns about high costs and feeling overcharged, while others mentioned technicians' inexperience leading to longer service times. Overall, frustrations with service reliability and transparency were common themes in their experiences.

Customers consistently highlight Rockford Heating and Air for their competitive pricing, knowledgeable and friendly technicians, and exceptional customer service. Reviews praise their professionalism during installations and repairs, as well as their clear communication and trustworthiness, making them a top choice for HVAC needs.

Some customers have noted that the company's pricing is considerably higher than that of competitors. Additionally, there are mentions of difficulty in reaching support, with emergency calls going unanswered after extended wait times.

Consumers consistently praise the company's exceptional customer service, high-quality products, and reliable delivery. Many highlight the friendly and knowledgeable staff, as well as the effective communication throughout the purchasing process. Overall, customers appreciate the attention to detail and commitment to satisfaction, making for a positive buying experience.

Some customers express concerns about the company not honoring commitments, which has led to frustrations. Additionally, a handful of reviews mention financial issues that may impact service reliability. These factors could be worth considering for potential clients.

Customers consistently praise Gough Heating and Air Conditioning for their prompt, professional service, friendly technicians, and reasonable pricing. Many reviewers highlight the quick response times, effective problem resolution, and thorough knowledge of the staff, particularly Randy and Dave. Overall, the company is highly recommended for its reliability and quality service in HVAC needs.

Some customers report frustrating experiences with scheduling and communication, alongside unexpected charges for service. A handful mention repeated visits for unresolved issues and feel the workmanship was inadequate, citing problems like ductwork leaks and wiring errors. Additionally, concerns about customer service and responsiveness during busy periods have been noted.

Gilley's is praised for its quick and professional service in air conditioning and furnace repairs, with a reputation for timely installations and friendly technicians. Customers appreciate the efficient performance of their systems and commend the company's commitment to excellent customer service without hidden fees.

Some customers have noted issues with initial service quality and employee conduct. Additionally, a handful of reviews mention high installation costs for warranty work and concerns regarding the performance of both furnaces and air conditioners.