Top Plumbing Service Pros in Rockford, Illinois

Customers consistently praise Roto-Rooter for their prompt, professional, and friendly service. Technicians are noted for their efficiency, clear communication, and thorough explanations, often exceeding expectations in both emergency and routine plumbing tasks. The company's reasonable pricing and skilled workforce make them a highly recommended choice for various plumbing needs.

Some customers reported concerns about misleading quotes and high prices, experiencing incomplete work and unnecessary charges. A handful of reviews mentioned poor service, inadequate repairs, and ineffective communication. Additionally, delays and lack of follow-up on issues led to frustration, suggesting that customers may want to consider these aspects before engaging with the company.

Customers consistently praise Pearson Plumbing for their exceptional service, quick response times, clear communication, and professional technicians. Many highlight the company's reasonable pricing and effective solutions for various plumbing and HVAC issues, often without upselling. The friendly and knowledgeable staff contribute to a positive customer experience, making Pearson a preferred choice for reliable service.

Some customers report dissatisfaction with high prices, unresolved issues, and poor communication from the company. A handful mention aggressive sales tactics and feelings of being overcharged or misled about services. While some technicians received praise for their friendliness, overall experiences have been marred by frustration and lack of follow-up, prompting some to seek alternative service providers.

Customers consistently praise Edwards Sewer & Drain for their prompt, professional, and knowledgeable service. Many highlight the reasonable pricing and the staff's ability to provide honest advice, ensuring necessary services are recommended rather than upsold. Overall, the company's efficiency in resolving issues, particularly in urgent situations, earns them high recommendations from satisfied clients.

Some customers have reported delays in service and charging, resulting in frustration. A handful of reviews mention long wait times and insufficient communication. Additionally, there are concerns about unprofessional service leading to unresolved issues, prompting some to seek help from other companies.

Customers consistently praise the professionalism, promptness, and thoroughness of the service provided by the team at Axberg. Reviews highlight their effective problem-solving abilities, clear communication, and reasonable pricing, especially during urgent situations. Many express satisfaction with the knowledgeable technicians, friendly service, and quick response times, making Axberg a highly recommended choice for HVAC needs.

Some customers express dissatisfaction with service quality, pricing, and perceived misrepresentation. Issues include high costs, delays, and inadequate communication. A few reviews mention feeling pressured into unnecessary purchases or being overcharged for repairs. Customers also noted frustrations with technician diagnoses and follow-up visits, leading to disappointment in their overall experience.

A-1 Affordable Electric and Plumbing is praised for its prompt, professional service and courteous staff. Customers highlight their excellent communication, quality workmanship, and affordability. Many appreciate the team's knowledge and helpfulness, often recommending them for reliable electrical and plumbing solutions. Consistent positive experiences underscore their commitment to customer satisfaction and value.

Some customers express dissatisfaction with high charges and perceived unprofessionalism during service. A handful of reviews mention poor workmanship leading to further issues, such as buzzing lights and unfinished jobs. Additionally, concerns about communication and time management were noted, particularly regarding unexpected costs and extended labor time.

Customers consistently praise Jason for his exceptional service, fair pricing, and quick response times in both bathroom and kitchen remodels. His plumbing work is noted for its artistry and cleanliness, with many highlighting his reliability and effective communication.

Some customers have noted challenges with communication, mentioning a lack of responsiveness to voicemails and rude interactions when seeking emergency plumbing services. Despite advertising 24-hour availability, there are instances where support was not as accessible as expected.