Top Window Replacement Pros in Rockford, Illinois

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Pella Window and Door Showroom of Rockford, IL

Rockford
9.8

726 Reviews

  • Window Replacement/Installation
  • Glass Doors
  • Double Hung

What customers like

Customers consistently praise the knowledgeable and professional staff at Pella, highlighting their excellent communication, personalized guidance, and pressure-free consultations. Many reviewers noted the seamless ordering and installation processes, with special mentions of the team's commitment to customer satisfaction and quality workmanship, making Pella a top choice for window and door projects.

What customers dislike

Some customers report frustrating experiences with Pella, highlighting issues such as poor management, communication breakdowns, and delays in installation. A handful mention dissatisfaction with product quality, including manufacturing flaws and inadequate service. While initial interactions may be positive, follow-up and execution seem to fall short, leading to overall disappointment.

Window World of Rockford

Loves Park
9.8

259 Reviews

  • Double Hung
  • Glass Doors
  • Window Replacement/Installation
  • Bay Windows
  • Energy Efficient Options
  • Custom Window Designs

What customers like

Customers consistently praise Window World for their courteous, professional, and knowledgeable staff. Timely and efficient installations, attention to detail, and high-quality products are frequently highlighted. Reviewers appreciate the clear communication, competitive pricing, and overall great customer service, leading to high recommendations and repeat business.

What customers dislike

Some customers have noted issues with workmanship and communication, resulting in dissatisfaction with their experiences. While there have been attempts to address these concerns, a handful of reviews suggest that improvements could be made to enhance overall service quality.

  • Monday8am–4pm
  • Tuesday8am–4pm
  • Wednesday8am–4pm
  • Thursday8am–4pm
  • Friday8am–4pm
  • Saturday9am–12pm
  • SundayClosed

Kobyco Inc

Loves Park
7.9

69 Reviews

  • Custom Window Designs
  • Double Hung
  • Glass Doors
  • Window Replacement/Installation
  • Bay Windows
  • Vinyl Frames

What customers like

Kobyco is widely praised for its excellent service, knowledgeable staff, and high-quality installations. Customers highlight timely and efficient work, competitive pricing, and effective communication throughout the process. The company consistently delivers a positive experience with attention to detail and professionalism, making it a highly recommended choice for window and door replacements.

What customers dislike

Some customers have expressed dissatisfaction with initial service quality, noting issues like rudeness from customer service and incomplete work. Concerns about declining service standards, poor communication, and cleanliness have also been mentioned, alongside frustration regarding pricing and timeliness of repairs. While window quality received praise, the overall customer service experience has been a recurring issue.

  • Monday9am–5pm
  • Tuesday9am–5pm
  • Wednesday9am–5pm
  • Thursday9am–5pm
  • Friday9am–5pm
  • Saturday9am–2pm
  • SundayClosed

Huskie Exteriors

Rockford
6.6

36 Reviews

  • Window Replacement/Installation
  • Energy Efficient Options

What customers like

Huskie Exteriors consistently receives praise for its professional and efficient service, competitive pricing, and high-quality work. Customers highlight the team's excellent communication, timely execution, and responsiveness, especially in handling insurance claims. Many appreciate the impressive transformations to their homes, particularly with roofing and siding projects, leading to high recommendations across the board.

What customers dislike

Some customers have noted issues with customer service responsiveness and delays in shipping. A handful of reviews mention product quality concerns and difficulty with returns. Additionally, there are mentions of pricing that some feel is not competitive. These aspects might be worth considering when evaluating the overall experience with the company.

  • Monday7am–5pm
  • Tuesday7am–5pm
  • Wednesday7am–5pm
  • Thursday7am–5pm
  • Friday7am–5pm
  • Saturday7am–5pm
  • Sunday8am–5pm
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