Top HVAC Service Pros in Palatine, Illinois

Leslie Heating & Cooling is praised for its exceptional customer service, clear communication, and skilled technicians. Customers appreciate the thorough inspections, prompt responses, and professional installations, often noting the no-pressure sales approach. The company's knowledgeable staff consistently deliver high-quality work, making clients feel valued and confident in their services.

Some customers have expressed dissatisfaction with service cancellations, high pricing, and upselling tactics. Communication issues, delays, and inadequate follow-up have also been highlighted, along with concerns about service quality and misdiagnosis. A handful of reviews mention safety issues with drivers and the feeling of being misled regarding service charges and product functionality.

Deljo consistently receives high praise for their excellent communication, professional service, and quality installations. Customers appreciate their quick response times, knowledgeable technicians, and transparent pricing. Many reviews highlight Deljo's commitment to customer satisfaction, effective problem-solving, and honest advice, making them a trusted choice for HVAC needs.

Some customers express frustration with Deljo's high prices and perceived lack of transparency in quotes. Issues with poor communication, unprofessional service, and upselling tactics also stand out. A number of reviews mention dissatisfaction with the quality of work and unresolved problems, leading some to seek alternatives for their HVAC needs.

Shavitz is highly praised for their exceptional service, professionalism, and thorough communication. Customers appreciate the knowledgeable technicians, prompt responses, and quality installation work. The company is recognized for its honesty, attention to detail, and commitment to customer satisfaction, despite some concerns about pricing. Overall, Shavitz stands out for its reliable and efficient HVAC solutions.

Some customers report feeling overcharged and misled by Shavitz's HVAC service, citing poor diagnostics and unnecessary repairs. Many express frustration with communication issues and delays, while others mention high prices compared to competitors. Although technicians are seen as professional, repeated dissatisfaction with customer service and follow-up support has led to a loss of trust among consumers.

Freedom Heating & Cooling is praised for its excellent customer service, knowledgeable technicians, and competitive pricing. Customers appreciate the prompt responses, thorough communication, and fair quotes, especially during emergencies. The professional and friendly staff consistently deliver effective repairs and installations, ensuring a positive experience for homeowners.

Some customers have reported feeling overcharged for services, experiencing poor communication and unprofessionalism from the staff. There are mentions of aggressive upselling tactics, inadequate diagnoses, and a lack of accountability that have led to dissatisfaction and a loss of trust in the company.

Customers consistently highlight the professionalism, thoroughness, and expertise of technicians like Jose and Don. The company's strong communication and commitment to quality service foster positive experiences, despite some concerns about pricing and service agreements. Overall, clients appreciate the reliability, promptness, and customer-focused approach of the team.

Some customers have noted concerns about misleading pricing and quotes, along with experiences of unprofessionalism from staff. Issues with cancellation policies, high service charges, and poor communication have also been mentioned. Additionally, there are frustrations regarding unauthorized charges and delays in service, leading some to seek alternatives.

Comfort Masters stands out for its prompt, professional service and knowledgeable technicians. Customers consistently praise the company's competitive pricing, thorough communication, and exceptional follow-up, especially during emergencies. Many highlight specific technicians like Jose, Roy, and Nick for their friendliness and expertise, making the overall experience reliable and satisfying.

Some customers express dissatisfaction with high prices, poor communication, and missed appointments. A handful of reviews mention feelings of being overcharged and experiencing unprofessional service. Concerns about the reliability of diagnostic assessments and installation quality also stand out, leading some to seek alternatives after frustrating experiences.

Aero Forze is highly praised for its excellent service, professional staff, and effective communication. Customers appreciate the attentive approach and reliability, making their experience positive and reassuring.

Some customers reported feeling misled regarding furnace condition and pricing, finding better options elsewhere. A handful of longtime clients experienced poor communication and delays during maintenance inspections, despite appreciating the technician's work quality. Additionally, some expressed dissatisfaction with pricing and a lack of transparency in billing.

Blue Frost Heating & Cooling is highly praised for its professionalism, quick response times, and quality installations. Customers appreciate the knowledgeable and courteous technicians, transparent communication, and fair pricing. Positive experiences highlight effective problem-solving, reliable service, and the company's commitment to customer satisfaction, making them a recommended choice for HVAC needs.

Some customers express concerns about high pricing for parts and services, feeling overcharged for simple tasks. A handful of reviews mention poor communication, missed appointments, and unsatisfactory customer service experiences. Additionally, there are mentions of feeling misled during the quote process and frustration with the sales tactics employed by the company.

Consumers consistently praise Besco Air for their exceptional communication, competitive pricing, and quality service. The company is noted for prompt responses, knowledgeable technicians, and efficient installations, making them a reliable choice for HVAC needs. Customers appreciate the professionalism and thoroughness of the staff, leading to highly satisfactory experiences across various services.

Some customers have noted challenges with appointment scheduling and communication, leading to frustrations with delays and multiple visits for simple tasks. A handful of reviews mention concerns about high pricing, aggressive upselling, and inadequate service quality, which contributed to dissatisfaction. Additionally, there were comments about unprofessional behavior and a lack of follow-up on unresolved issues.

Borter Heating and Air Conditioning is praised for its efficient, knowledgeable staff and exceptional customer service. Consumers highlight quick response times, fair pricing, and high-quality installations, often exceeding expectations. Long-time customers appreciate the professionalism and reliability of the team, making Borter a trusted choice for HVAC needs.

Some customers have expressed frustration with recurring issues in their furnace and AC units despite regular maintenance. A handful of reviews mention dissatisfaction with service charges and perceived rudeness from management. Additionally, concerns about misleading information, high repair costs, and inadequate communication have contributed to a generally negative experience for some clients.