Top HVAC Service Pros in Mount Prospect, Illinois

Leslie Heating & Cooling is praised for its exceptional customer service, clear communication, and skilled technicians. Customers appreciate the thorough inspections, prompt responses, and professional installations, often noting the no-pressure sales approach. The company's knowledgeable staff consistently deliver high-quality work, making clients feel valued and confident in their services.

Some customers have expressed dissatisfaction with service cancellations, high pricing, and upselling tactics. Communication issues, delays, and inadequate follow-up have also been highlighted, along with concerns about service quality and misdiagnosis. A handful of reviews mention safety issues with drivers and the feeling of being misled regarding service charges and product functionality.

Deljo consistently receives high praise for their excellent communication, professional service, and quality installations. Customers appreciate their quick response times, knowledgeable technicians, and transparent pricing. Many reviews highlight Deljo's commitment to customer satisfaction, effective problem-solving, and honest advice, making them a trusted choice for HVAC needs.

Some customers express frustration with Deljo's high prices and perceived lack of transparency in quotes. Issues with poor communication, unprofessional service, and upselling tactics also stand out. A number of reviews mention dissatisfaction with the quality of work and unresolved problems, leading some to seek alternatives for their HVAC needs.

Shavitz is highly praised for their exceptional service, professionalism, and thorough communication. Customers appreciate the knowledgeable technicians, prompt responses, and quality installation work. The company is recognized for its honesty, attention to detail, and commitment to customer satisfaction, despite some concerns about pricing. Overall, Shavitz stands out for its reliable and efficient HVAC solutions.

Some customers report feeling overcharged and misled by Shavitz's HVAC service, citing poor diagnostics and unnecessary repairs. Many express frustration with communication issues and delays, while others mention high prices compared to competitors. Although technicians are seen as professional, repeated dissatisfaction with customer service and follow-up support has led to a loss of trust among consumers.

Freedom Heating & Cooling is praised for its excellent customer service, knowledgeable technicians, and competitive pricing. Customers appreciate the prompt responses, thorough communication, and fair quotes, especially during emergencies. The professional and friendly staff consistently deliver effective repairs and installations, ensuring a positive experience for homeowners.

Some customers have reported feeling overcharged for services, experiencing poor communication and unprofessionalism from the staff. There are mentions of aggressive upselling tactics, inadequate diagnoses, and a lack of accountability that have led to dissatisfaction and a loss of trust in the company.

Comfort Masters stands out for its prompt, professional service and knowledgeable technicians. Customers consistently praise the company's competitive pricing, thorough communication, and exceptional follow-up, especially during emergencies. Many highlight specific technicians like Jose, Roy, and Nick for their friendliness and expertise, making the overall experience reliable and satisfying.

Some customers express dissatisfaction with high prices, poor communication, and missed appointments. A handful of reviews mention feelings of being overcharged and experiencing unprofessional service. Concerns about the reliability of diagnostic assessments and installation quality also stand out, leading some to seek alternatives after frustrating experiences.

Blue Frost Heating & Cooling is highly praised for its professionalism, quick response times, and quality installations. Customers appreciate the knowledgeable and courteous technicians, transparent communication, and fair pricing. Positive experiences highlight effective problem-solving, reliable service, and the company's commitment to customer satisfaction, making them a recommended choice for HVAC needs.

Some customers express concerns about high pricing for parts and services, feeling overcharged for simple tasks. A handful of reviews mention poor communication, missed appointments, and unsatisfactory customer service experiences. Additionally, there are mentions of feeling misled during the quote process and frustration with the sales tactics employed by the company.

Consumers consistently praise Besco Air for their exceptional communication, competitive pricing, and quality service. The company is noted for prompt responses, knowledgeable technicians, and efficient installations, making them a reliable choice for HVAC needs. Customers appreciate the professionalism and thoroughness of the staff, leading to highly satisfactory experiences across various services.

Some customers have noted challenges with appointment scheduling and communication, leading to frustrations with delays and multiple visits for simple tasks. A handful of reviews mention concerns about high pricing, aggressive upselling, and inadequate service quality, which contributed to dissatisfaction. Additionally, there were comments about unprofessional behavior and a lack of follow-up on unresolved issues.

Borter Heating and Air Conditioning is praised for its efficient, knowledgeable staff and exceptional customer service. Consumers highlight quick response times, fair pricing, and high-quality installations, often exceeding expectations. Long-time customers appreciate the professionalism and reliability of the team, making Borter a trusted choice for HVAC needs.

Some customers have expressed frustration with recurring issues in their furnace and AC units despite regular maintenance. A handful of reviews mention dissatisfaction with service charges and perceived rudeness from management. Additionally, concerns about misleading information, high repair costs, and inadequate communication have contributed to a generally negative experience for some clients.

American Star receives consistent praise for its knowledgeable and friendly technicians, effective service, and strong communication. Customers appreciate the company's professionalism, honesty, and competitive pricing, as well as their reliable support over the years. Many highlight their satisfaction with both routine maintenance and emergency repairs, making them a trusted choice for HVAC needs.

Some customers expressed dissatisfaction with unexpected inspection fees and a lack of credit for services. A handful noted disappointment with the cost of parts and tune-ups, while others experienced unresolved issues despite installations. Concerns about overcharging and communication from leadership were also mentioned.

Home Comfort Services is highly regarded for its professionalism, responsiveness, and knowledgeable technicians. Customers appreciate the clear communication, thorough service, and efficient installation processes. Many technicians, especially Craig, Matt, and Patrick, are frequently praised for their expertise and attention to detail, making the company a top choice for HVAC needs.

Some customers have noted concerns regarding the quality of customer service, mentioning difficulties with response times and communication. A handful of reviews have pointed out inconsistencies in product quality and shipping delays, which may be worth considering when making a purchase.