Top Window Replacement Pros in Lakewood, Ohio

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Window Depot Cleveland

Westlake
10

679 Reviews

  • Window Replacement/Installation
  • Custom Window Designs
  • Double Hung
  • Glass Doors
  • Vinyl Frames
  • Triple Pane Glass
  • Energy Efficient Options

What customers like

Window Depot consistently receives praise for their exceptional customer service, quality installations, and professional staff. Customers highlight timely service, clear communication, and attention to detail, resulting in enhanced aesthetics and energy efficiency for their homes. The installation teams are noted for their professionalism, efficiency, and thorough cleanup, making for a seamless home improvement experience.

What customers dislike

Some customers have noted issues with customer service responsiveness and delays in shipping. A handful have mentioned dissatisfaction with product quality and the return process. Additionally, there are occasional comments about pricing not being competitive compared to other options in the market.

  • Monday9am–8pm
  • Tuesday9am–8pm
  • Wednesday9am–8pm
  • Thursday9am–8pm
  • Friday9am–5pm
  • Saturday10am–2pm
  • SundayClosed

Pella Windows & Doors of Westlake

Westlake
10

661 Reviews

  • Window Replacement/Installation
  • Double Hung
  • Bay Windows
  • Vinyl Frames
  • Glass Doors

What customers like

Customers consistently praise Pella for their knowledgeable and professional staff, seamless installation processes, and high-quality products. Many highlight the exceptional communication and support provided throughout project planning and execution, particularly by representatives like Pati Kriaris and Frank Stanton. The honest, pressure-free sales approach and attentive service enhance the overall positive experience.

What customers dislike

Some customers have noted concerns about high pricing and occasional poor communication from Pella. A handful of reviews suggest that these issues have impacted their overall satisfaction with the service.

  • Monday9am–5pm
  • Tuesday9am–5pm
  • Wednesday9am–5pm
  • Thursday9am–5pm
  • Friday9am–5pm
  • Saturday10am–2pm
  • SundayClosed

Pella Windows & Doors of Highland Heights

Highland Heights
10

470 Reviews

  • Window Replacement/Installation
  • Double Hung
  • Glass Doors
  • Bay Windows
  • Vinyl Frames

What customers like

Customers consistently praise Pella for its friendly and knowledgeable staff, efficient and professional installation services, and clear communication throughout the process. Many highlighted the team's attention to detail, cleanliness after installations, and the thoroughness of the quoting process, leading to a highly satisfactory experience with their new windows and doors.

What customers dislike

Some customers have expressed concerns about long delays and poor communication during their experience. A handful of reviews mention dissatisfaction with the quality of the high-end window installation, noting issues with damaged materials. These aspects may be worth considering for potential clients.

  • Monday9am–5pm
  • Tuesday9am–5pm
  • Wednesday9am–5pm
  • Thursday9am–5pm
  • Friday9am–5pm
  • Saturday10am–2pm
  • SundayClosed

Glass Block Headquarters

Cleveland
10

180 Reviews

  • Custom Glass
  • Window Replacement/Installation
  • Vinyl Frames
  • Glass Showers

What customers like

Customers consistently praise the company for its professionalism, efficient installation, and high-quality work. Reviewers highlight excellent communication, reasonable pricing, and a friendly, skilled team that ensures a clean work environment. Overall, the positive experiences range from the initial inquiry to the final installation, making it a highly recommended choice for window services.

What customers dislike

Some customers have noted issues with customer service responsiveness and delays in order processing. A handful of reviews mention dissatisfaction with product quality and a lack of clear communication regarding shipping updates. Additionally, some consumers have expressed concerns about the return policy being less accommodating than expected.

  • Monday8am–4pm
  • Tuesday8am–4pm
  • Wednesday8am–4pm
  • Thursday8am–4pm
  • Friday8am–4pm
  • SaturdayClosed
  • SundayClosed

Window Nation

Warrensville Heights
9.9

3,690 Reviews

  • Glass Doors
  • Triple Pane Glass
  • Bay Windows
  • Vinyl Frames
  • Double Hung
  • Custom Window Designs
  • Energy Efficient Options
  • Window Replacement/Installation

What customers like

Customers consistently commend Window Nation for their knowledgeable staff, efficient installations, and high-quality products. The professionalism and communication from both sales and installation teams are frequently highlighted, along with timely service and thorough cleanup. Many reviews reflect satisfaction with the overall experience, making Window Nation a highly recommended choice for window replacement.

What customers dislike

Some customers have reported frustrations with Window Nation due to issues with installation quality and communication. Delays and unresponsiveness from customer service have also been noted, along with concerns about misleading pricing and warranty costs. A few reviews mention ongoing problems with drafty windows, leading to an overall sense of dissatisfaction.

  • Monday9am–5pm
  • Tuesday9am–5pm
  • Wednesday9am–5pm
  • Thursday9am–5pm
  • Friday9am–5pm
  • SaturdayClosed
  • SundayClosed

Pella Windows & Doors of Bedford Heights

Bedford Heights
9.9

1,045 Reviews

  • Double Hung
  • Window Replacement/Installation
  • Bay Windows
  • Vinyl Frames
  • Glass Doors

What customers like

Customers consistently praise Pella for its professionalism, knowledgeable staff, and seamless installation processes. Many highlights include exceptional service from representatives like Greg Fillar and Mike Ranallo, efficient communication, and effective problem-solving. Clients appreciate the quality of products and the lack of pressure during the sales process, leading to highly satisfactory experiences.

What customers dislike

Some customers have reported issues with poor communication and management at Pella, leading to frustrations with delays in service and unresolved problems. While some appreciated the installers, a handful of reviews highlighted dissatisfaction with the overall customer service and quality of work, including issues with product reliability.

  • Monday9am–5pm
  • Tuesday9am–5pm
  • Wednesday9am–5pm
  • Thursday9am–5pm
  • Friday9am–5pm
  • Saturday10am–2pm
  • SundayClosed

Joyce Windows, Sunrooms & Baths - Cleveland

Berea
9.9

884 Reviews

  • Glass Showers
  • Glass Doors
  • Energy Efficient Options
  • Vinyl Frames
  • Window Replacement/Installation
  • Bay Windows
  • Double Hung

What customers like

Customers consistently commend Joyce Factory Direct for their efficient and professional window and bathroom installations. Highlights include excellent communication, attention to detail, and a clean work environment. Many appreciate the fair pricing and knowledgeable staff, making the overall experience smooth and satisfying, resulting in repeat business and strong recommendations.

What customers dislike

Some customers noted a beautiful shower installation but expressed concerns about the handling of post-installation issues and warranty claims. A handful of reviews mentioned regret over perceived quality of work and inadequate follow-up after initial satisfaction.

  • Monday8am–9pm
  • Tuesday8am–9pm
  • Wednesday8am–9pm
  • Thursday8am–9pm
  • Friday8am–6pm
  • Saturday8:30am–4pm
  • Sunday9am–8pm

Window World of Cleveland

Garfield Heights
9.4

156 Reviews

  • Glass Doors
  • Custom Window Designs
  • Window Replacement/Installation
  • Bay Windows
  • Double Hung

What customers like

Customers consistently praise Window World for their knowledgeable and professional staff, timely installation, and high-quality windows at reasonable prices. Installers are noted for their politeness and efficiency, creating a positive experience from initial sales to completion. Many recommend the company for its exceptional service and clear communication throughout the process.

What customers dislike

Some customers have noted concerns regarding the quality of workmanship and timeliness of service. A few mentioned issues with window performance, including air leaks, and felt that the company's response to these problems lacked urgency. Additionally, there were comments about the company's inflexibility with estimates, which may not suit everyone.

  • Monday9am–5pm
  • Tuesday9am–5pm
  • Wednesday9am–5pm
  • Thursday9am–5pm
  • Friday9am–5pm
  • SaturdayClosed
  • SundayClosed

Empire Window Company

Solon
9.3

197 Reviews

  • Window Replacement/Installation
  • Double Hung
  • Glass Doors
  • Energy Efficient Options
  • Bay Windows

What customers like

Empire Windows is praised for its competitive pricing, high-quality products, and friendly, professional service. Customers appreciate the efficient and meticulous installation, excellent communication, and knowledgeable staff, highlighting a seamless experience from sales to completion. The company's commitment to addressing concerns promptly and providing exceptional work quality has earned them high recommendations.

What customers dislike

Some customers reported mixed experiences with window and sliding glass door installations, citing quality and installation issues. There were mentions of poor detail and cleanliness during siding installation, along with communication problems. A few reviews noted unresponsiveness to safety concerns and a lack of accountability for electrical work, leading to ongoing frustrations.

  • Monday9am–5pm
  • Tuesday9am–5pm
  • Wednesday9am–5pm
  • Thursday9am–5pm
  • Friday9am–5pm
  • SaturdayClosed
  • SundayClosed

NextGen Restoration

Warrensville Heights
9

171 Reviews

  • Window Replacement/Installation

What customers like

Consumers consistently praise NextGen Restoration for their exceptional service, knowledgeable staff, and efficient project completion. Timely communication and quality workmanship stand out, especially during insurance negotiations and after storm damage. The team is recognized for their professionalism, attention to detail, and the ability to deliver results quickly, making the entire process seamless for homeowners.

What customers dislike

Some customers have reported challenges with communication and follow-up, noting delays in repairs and poor organization. Issues with property damage and unresponsiveness from the owner have also been mentioned, alongside billing discrepancies. While the quality of work is often praised, the overall experience can be negatively impacted by these factors.

  • MondayOpen 24 Hours
  • TuesdayOpen 24 Hours
  • WednesdayOpen 24 Hours
  • ThursdayOpen 24 Hours
  • FridayOpen 24 Hours
  • SaturdayOpen 24 Hours
  • SundayOpen 24 Hours
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