Top Window Replacement Pros in Lorain, Ohio

Window Depot consistently receives praise for their exceptional customer service, quality installations, and professional staff. Customers highlight timely service, clear communication, and attention to detail, resulting in enhanced aesthetics and energy efficiency for their homes. The installation teams are noted for their professionalism, efficiency, and thorough cleanup, making for a seamless home improvement experience.

Some customers have noted issues with customer service responsiveness and delays in shipping. A handful have mentioned dissatisfaction with product quality and the return process. Additionally, there are occasional comments about pricing not being competitive compared to other options in the market.

Customers consistently praise Pella for their knowledgeable and professional staff, seamless installation processes, and high-quality products. Many highlight the exceptional communication and support provided throughout project planning and execution, particularly by representatives like Pati Kriaris and Frank Stanton. The honest, pressure-free sales approach and attentive service enhance the overall positive experience.

Some customers have noted concerns about high pricing and occasional poor communication from Pella. A handful of reviews suggest that these issues have impacted their overall satisfaction with the service.

Customers consistently commend Joyce Factory Direct for their efficient and professional window and bathroom installations. Highlights include excellent communication, attention to detail, and a clean work environment. Many appreciate the fair pricing and knowledgeable staff, making the overall experience smooth and satisfying, resulting in repeat business and strong recommendations.

Some customers noted a beautiful shower installation but expressed concerns about the handling of post-installation issues and warranty claims. A handful of reviews mentioned regret over perceived quality of work and inadequate follow-up after initial satisfaction.

Customers consistently praise Infinity by Marvin for its exceptional installation services, professional and knowledgeable staff, and high-quality products. The team’s excellent communication, timely project completion, and attention to detail contribute to a seamless experience, leaving clients satisfied with their beautiful and energy-efficient windows and doors.

Some customers have expressed frustration with misleading quote durations and communication issues between Costco and Infinity. While the installation team received praise, a handful noted subpar product quality and challenges with scheduling, leading to a less-than-ideal overall experience.

Customers consistently praise Lakeland Glass for their friendly and efficient service, timely repairs, and fair pricing. Employees like Alex, Josh, Shawn, and Cody are highlighted for their professionalism and helpfulness. The company is recognized for quality work, quick response times, and excellent communication, making it a top choice for glass repair and replacement needs.

Some customers have noted issues with pricing transparency and reported higher costs at pickup. A handful of reviews mention poor communication and delays in service, leading to frustration. Additionally, experiences were affected by perceived rudeness from staff and a lack of professionalism, contributing to dissatisfaction with customer service and follow-up.

Customers consistently praise Joyce Manufacturing for their professional, timely service and high-quality products. The family-owned company is noted for outstanding customer support, beautiful installations, and custom solutions with excellent warranties. Repeat clients appreciate the knowledgeable staff and the overall positive experience, making Joyce a recommended choice for home improvements.

Some customers express frustration with Joyce Windows due to manufacturing defects and communication issues with customer service. While many appreciate the quality of work, a handful found management's rudeness and high service call fees concerning, particularly in light of the lifetime warranty. Overall, experiences seem mixed, with both positive and negative interactions being reported.

Airko receives consistent praise for its high-quality craftsmanship, skilled teams, and exceptional customer service. Clients highlight the company’s attention to detail, professionalism, and effective communication throughout various projects, including siding, windows, and gutters. Overall, customers express satisfaction with the results, noting a positive impact on their home’s appearance and energy efficiency.

Some customers express disappointment regarding unclear communication and perceived reluctance to take on jobs. A handful of reviews mention issues with not receiving quotes, which may lead to frustration for those seeking timely responses.

Customers consistently praise BK Window for their professionalism, prompt service, and quality workmanship. Many highlight the team's attention to detail and thorough cleanup. The company is noted for its excellent customer experience and responsive communication, making them highly recommended for various glass repair and installation jobs.

Some customers have expressed frustration with poor customer service and communication, noting a lack of follow-up after inquiries. A few reviews mentioned dissatisfaction with high prices for services, particularly after referrals. Additionally, there were instances of ignored attempts to schedule work and unreturned calls.