Top Roofing Service Pros in Lacey, Washington

Ascend Roofing is praised for its professionalism, excellent customer service, and high-quality work. Customers highlight competitive pricing, efficient installations, thorough cleanup, and responsive communication. Many recommend the company for its reliability and commitment to customer satisfaction, making it a top choice for roofing needs.

Some customers have expressed frustration with Ascend's communication and timeliness, noting missed appointments and delays in service. A handful of reviews mention difficulty in receiving follow-ups or callbacks, leading to a negative impression and the need to seek alternative contractors.

Lakewood Roofing is highly praised for its exceptional communication, professionalism, and quality work. Customers appreciate their honest estimates, prompt service, and thorough support throughout projects, including insurance claims. Many highlight the friendly and knowledgeable staff, particularly Christian, as key to their positive experiences, making Lakewood Roofing a trusted choice for roofing needs.

Some customers have noted that the company’s operations can lead to considerable traffic disruptions, with reports of over 100 cars being blocked during merges. This has raised concerns about the impact on local traffic flow.

Customers consistently praise Roof Doctor for their exceptional service, professionalism, and effective communication. The team is noted for their timely, quality work and thorough cleanup, often exceeding expectations with competitive pricing and reliable warranty service. Many reviews highlight the friendly staff and their ability to resolve issues promptly, making them a highly recommended choice for roofing needs.

Some customers have noted high costs and a lack of transparency regarding roofing repairs and installations. A handful mentioned poor communication, significant delays, and dissatisfaction with service quality, including issues with warranties and workmanship. There are also mentions of unexpected charges and unclean work conditions, leading to frustration and disappointment.

Ibex Roofing consistently impresses customers with their excellent communication, quality workmanship, and professionalism. Reviews highlight the company's thoroughness, timely service, and meticulous attention to detail, making projects stress-free and efficient. Customers appreciate the friendly, responsive team and the high level of customer care throughout the roofing process, leading to strong recommendations for their services.

Some customers have expressed dissatisfaction with communication and service regarding gutters, while others noted high prices and unexpected fees. A few reviews mentioned frustration over discrepancies in quotes and a lack of promised warranty documentation, which contributed to a sense of negligence.

Broussard Home Services is consistently praised for their quality workmanship, professionalism, and excellent communication. Customers appreciate their timely service, attention to detail, and fair pricing across various projects, including roofing and remodeling. Many express satisfaction with the friendly and knowledgeable staff, making them a highly recommended choice for home improvement needs.

Some customers have expressed frustration with poor communication and project management, which contributed to delays and unresolved issues. A few reviews mention concerns regarding warranties and lack of follow-up after appointments, highlighting a need for improved customer service and reliability.

First Choice Roofing is consistently praised for their reasonable pricing, quality workmanship, and timely completion of projects. Customers appreciate their excellent communication, professional service, and thorough cleanup. Many reviews highlight the company's responsiveness and integrity, making them a highly recommended choice for roofing services.

Some customers express frustration over unmet commitments and poor communication regarding delays. A handful of reviews mention issues with accessibility, as reaching the company can be difficult. Additionally, there are concerns about incomplete work and billing practices, which have contributed to negative experiences.

United Roofing Solutions is highly praised for their professionalism, exceptional communication, and quality workmanship across various roofing services. Customers appreciate their timely responses, thorough estimates, and commitment to integrity. Consistent positive experiences highlight their efficiency, fair pricing, and excellent customer service, making them a top recommendation for roofing needs.

Some customers express concerns about work quality and communication, noting issues such as incomplete tasks and messy results. A handful of reviews mention low estimates that might lead to unexpected problems, while others highlight frustrations with customer service and billing transparency. Overall, these experiences suggest a need for improvement in service consistency and customer interactions.

A-1 Roofing consistently impresses customers with their prompt, professional service, and high-quality workmanship. Reviews highlight excellent communication, thorough cleanup, and fair pricing, alongside a knowledgeable and respectful crew. Many appreciate the quick responses to emergency repairs and roof replacements, making A-1 a highly recommended choice for roofing needs.

Some customers have highlighted issues with communication, noting frustrations with follow-up and delays. A handful of reviews mention dissatisfaction with the quality of work and incomplete services, while others express feeling misled after making payments. Overall, these aspects suggest that improved communication and service consistency might be beneficial.

Evergreen State Roofing is praised for its professionalism, timely service, and fair pricing. Customers appreciate the friendly and skilled crew, efficient project management, and commitment to quality work. Their attention to safety and thorough cleanup further enhances customer satisfaction, making them a highly recommended choice for roofing services.

Some customers have noted communication challenges with non-English speaking staff, while others expressed concerns about driver safety and attitudes. Additionally, a handful of reviews mentioned dissatisfaction with scheduling, highlighting unnecessary appointments for older homes.

Charlie’s Roofing consistently earns high praise for their professionalism, prompt service, and competitive pricing. Customers appreciate the quality of work and efficient communication, highlighting Carlos's ability to provide honest estimates and effective repairs. The team is noted for their quick turnaround and thorough cleanup, making them a reliable choice for roofing needs.

Some customers express concerns about Charlie Roofing's debris management and report issues with leaks persisting after work was completed. A few reviews suggest that the company may prioritize profit over ensuring customer satisfaction, indicating potential areas for improvement in service quality.