Top Plumbing Service Pros in Lacey, Washington

Black Hills Heating & AC consistently receives praise for its professionalism, excellent communication, and high-quality service across various HVAC and plumbing tasks. Customers appreciate the knowledgeable, friendly staff, prompt responses, fair pricing, and thorough installations. Many reviews highlight a strong commitment to customer satisfaction, making Black Hills a highly recommended choice for reliable home services.

Some customers express frustration with Black Hills due to high pricing, perceived price gouging, and lack of transparency in quotes. Issues with service quality, poor communication, and aggressive upselling tactics have led to dissatisfaction. A handful of reviews also mention unexpected charges and a feeling of being misled regarding necessary repairs.

Capital Heating and Cooling is praised for its professional, knowledgeable staff and excellent customer service. Timely installations, clear communication, and fair pricing stand out in reviews, alongside effective troubleshooting of HVAC issues. Customers appreciate the team's dedication to quality work and responsiveness, making them highly recommended for heating and cooling services.

Some customers noted issues with poor communication and follow-up, leading to frustration over unresolved heating problems and missed appointments. Additionally, a handful of reviews mentioned dissatisfaction with customer service after installations, misleading financing ads, and high quotes without transparency. While some technicians received praise, overall experiences seemed to vary significantly, causing some to seek alternatives.

Olympic Plumbing Technology is consistently praised for its prompt service, knowledgeable technicians, and excellent customer communication. Consumers appreciate fair pricing, quality work, and a supportive experience, especially during emergencies. Many reviewers highlight the professionalism and thoroughness of the staff, making their plumbing issues easier to resolve with clear explanations and no pressure.

Some customers have expressed concerns about unclear pricing and unexpected fees, feeling misled by flat rate charges. Communication issues and poor scheduling were also noted, leading to frustration. A handful of reviews mentioned dissatisfaction with the quality of service and installation, including brand substitutions. Overall, there appeared to be a lack of follow-up and professionalism in some interactions.

Customers consistently praise At Your Service Plumbing for their professionalism, timely communication, and thorough evaluations. The knowledgeable staff, including technicians like Mike, Matt, and Tyler, deliver high-quality work and clear explanations, fostering trust and satisfaction. Many recommend the company for its excellent customer service, competitive pricing, and commitment to addressing various plumbing needs efficiently.

Some customers have expressed dissatisfaction with high deposit requirements and charges, especially after cancellations. There are mentions of limited emergency availability, unprofessional conduct by technicians, and unexpected fees. A handful of reviews highlight issues with poor communication, unclear service plans, and a feeling of being treated rudely, leading to a loss of trust and loyalty.

Resicon consistently receives praise for its prompt, professional service and excellent communication. Customers appreciate the courteous and knowledgeable staff, competitive pricing, and high-quality installations across various services including HVAC, plumbing, and electrical work. Many recommend Resicon for their reliability and thoroughness, highlighting positive experiences with timely and respectful service.

Some customers have noted issues with communication and timeliness, leading to frustration and multiple rescheduling. A handful of reviews mention poor customer service, including delayed responses and unreturned calls, as well as unprofessional service that failed to resolve issues as promised.

Spartan Services consistently receives praise for their prompt communication and professional plumbing work. Customers appreciate the knowledgeable and friendly technicians, fair pricing, and thorough problem-solving skills. Exceptional customer service during emergencies, along with honest assessments and effective solutions, makes Spartan a highly recommended choice for plumbing needs.

Some customers have reported dissatisfaction with Spartan Services due to perceived high prices, unclear billing practices, and poor communication. A handful of reviews mention recurring plumbing issues, inadequate warranty experiences, and frustration over uncompleted work. While some appreciated quick service, others felt overcharged and noted a lack of follow-up and professionalism from the staff.

Customers consistently praise the prompt and professional service provided by Roto-Rooter. The technicians are noted for their thoroughness, clear communication, and ability to resolve issues efficiently. Many appreciated the helpful advice and cost-effective solutions offered, contributing to a positive overall experience.

Some customers express concern over high charges and a perceived lack of clarity regarding service identification. This has led to feelings of being misled, suggesting that transparency in pricing and service details might improve customer satisfaction.

John's Plumbing & Pumps is consistently praised for their excellent customer service, skilled technicians, prompt responses, and fair pricing. Customers appreciate their effective communication, professionalism, and thorough work, leading to high satisfaction with repairs and installations. The company is recognized for its knowledgeable staff and commitment to quality, making it a top choice for plumbing needs.

Some customers report poor communication and service during the quote and scheduling process, leading to frustration. A handful of reviews mention unclear billing policies and high charges for minimal work. While some appreciated the prompt service, issues with pricing and inadequate follow-up have left several feeling dissatisfied with their overall experience.

Customers consistently highlight American Plumbing Contractors for their quick response times, professional and courteous service, and reasonable pricing. Reviewers appreciate the knowledgeable technicians who provide clear communication and effective problem-solving, especially in urgent situations. Many express satisfaction with the quality of work and the overall positive experiences, making the company highly recommended for plumbing needs.

Some customers have noted concerns regarding the lack of prior estimates and approvals before repairs. A handful of reviews mentioned dissatisfaction with driver behavior and missed appointments, as well as issues with high charges and inadequate leak detection services.

APD Plumbing stands out for its exceptional communication, prompt service, and professional workmanship. Customers appreciate the courteous and efficient technicians, particularly Mike, who provide clear explanations and timely solutions. The company is recognized for its reliable and knowledgeable staff, ensuring satisfaction through quality repairs and installations at fair prices.

Some customers express concerns about potential overcharging and the addition of unexpected fees for minor plumbing tasks. A handful of reviews mention that the pricing may not always be transparent, suggesting a need for clearer communication regarding costs.