Top Plumbing Service Pros in Royal Oak, Michigan

Customers consistently praise Thornton & Grooms for their exceptional professionalism, thorough communication, and efficient service. Technicians are noted for their expertise, attention to detail, and ability to resolve issues promptly, making the company a reliable choice for plumbing and HVAC needs.

Some customers expressed disappointment with Thornton and Grooms due to issues like poor communication, high pricing, and missed appointments. A handful noted feelings of being misled during the quoting process and frustration with upselling tactics. Concerns about service reliability and inconsistent work quality were also highlighted, leading to a lack of recommendations from certain clients.

Cregger Plumbing consistently earns praise for their accountability, timely service, and professional, knowledgeable staff. Customers highlight clear communication, fair pricing, and high-quality workmanship across various projects, making them a highly recommended choice for plumbing and HVAC needs.

Some customers express dissatisfaction with the call center's follow-up and availability, noting it falls short of the promised 24-hour service. A handful of reviews mention delays in responses, which may impact overall customer experience.

Lenox Plumbing is highly praised for their prompt and professional service, excellent communication, and fair pricing. Customers appreciate the skilled technicians who provide quick resolutions and demonstrate integrity, especially during emergencies. Their consistent quality work and customer-focused approach have earned them strong recommendations for various plumbing needs.

Some customers have expressed concerns about unprofessional behavior, leading to doubts about work quality. Issues include poor communication, unexpected charges, and incomplete work, which have resulted in frustration. A handful of reviews noted delays, lack of follow-up on appointments, and dissatisfaction with service responsiveness, contributing to a less than favorable overall experience.

Bison Plumbing consistently receives high praise for their prompt and professional service, courteous staff, and reasonable pricing. Customers appreciate the effective problem-solving, clear communication, and thorough clean-up after jobs. Many reviews highlight their reliability, skillful technicians, and the company's commitment to customer satisfaction, making them highly recommended for various plumbing needs.

Some customers express frustration with Bison Plumbing's communication and service quality, noting unresolved issues and high charges for simple jobs. A handful of reviews mention dissatisfaction with the professionalism of staff and unexpected costs. While some appreciated the pricing, others felt the service did not meet expectations, leading to a perception of poor value.

Burton's Plumbing & Heating stands out for its outstanding customer service, knowledgeable staff, and professional, timely repairs at competitive prices. Customers appreciate clear communication, fair pricing, and their willingness to assist in emergencies, making them a reliable choice for plumbing needs.

Some customers express dissatisfaction with high charges and unclear quoting processes, noting that service quality can be inconsistent. While technicians are often described as professional, issues such as poor communication, inadequate work, and unresponsive customer service have been highlighted. A few reviews mention limitations in service areas and concerns regarding misleading estimates.

Nelson Brothers Plumbing is highly praised for its excellent communication, prompt and professional service, and skilled technicians. Customers appreciate the fair pricing, thorough workmanship, and friendly demeanor of the staff, particularly highlighting their efficiency in resolving plumbing issues quickly and effectively. Consistent positive experiences and reliable quality make them a top recommendation among consumers.

Some customers express frustration with the lack of timely responses following the sewer scope service. A handful of reviews mention issues with professionalism and punctuality, noting that the service caused additional damage without satisfactory resolution.

Motor City Plumbing is highly praised for its prompt, professional service and knowledgeable technicians, particularly Mike, George, and Jake. Customers appreciate their clear communication, thorough work, and fair pricing, especially during emergencies. Many commend the team's efficiency and ability to resolve issues quickly, making them a top choice for plumbing needs.

Some customers have noted high charges for services like unclogging drains and felt misled about costs. A handful of reviews mention ineffective service, poor communication, and unprofessional conduct. Additionally, there are concerns about unresolved plumbing issues and the need to hire additional help after their work.

Customers consistently praise Hoover for their knowledgeable and professional staff, timely service, and effective communication. The company's technicians are noted for their thoroughness and friendliness, providing clear explanations and budget-friendly options. Many reviews highlight the excellent customer service and the overall positive experience, making Hoover a highly recommended choice for HVAC and plumbing needs.

Some customers reported that initial service was satisfactory but became frustrating due to perceived high prices and unnecessary work. A handful of reviews noted issues with repeated cancellations and poor communication, which contributed to an overall disappointing experience.

Carter's Plumbing consistently receives praise for their quick response times, professional and friendly service, and reasonable pricing. Customers appreciate the knowledgeable technicians who provide thorough explanations and maintain clear communication. Many reviews highlight the company's ability to handle emergency situations effectively, making stressful plumbing issues manageable.

Some customers report frustrations with Carter's Plumbing due to poor communication, inconsistent pricing, and perceived dishonesty. Several reviews mention feelings of being overcharged for services, with complaints about unlicensed practices and inadequate repair quality. Issues with technician experience and follow-through further contributed to dissatisfaction, suggesting potential concerns for future clients.

Carter's Plumbing is consistently praised for its skilled, prompt, and professional service. Customers highlight the attention to detail, effective communication, and thorough explanations provided by the team. Many express satisfaction with the quality of work, quick response times, and the friendly demeanor of the plumbers, making it a highly recommended choice for plumbing needs.

Some customers have expressed concerns about high charges for simple repairs and additional fees that were not clearly communicated. While service quality varied, frustrations with the pricing and quoting process were common, leading to feelings of distrust in the company's overall practices.