Top Plumbing Service Pros in Novi, Michigan

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Thornton & Grooms

Farmington Hills
10

13,070 Reviews

  • Water Heater
  • Inspections
  • Residential Plumbing
  • Drains
  • Sump Pump
  • Camera Inspections
  • Leak Repair
  • Emergency Calls
  • Sewers

What customers like

Customers consistently praise Thornton & Grooms for their exceptional professionalism, thorough communication, and efficient service. Technicians are noted for their expertise, attention to detail, and ability to resolve issues promptly, making the company a reliable choice for plumbing and HVAC needs.

What customers dislike

Some customers expressed disappointment with Thornton and Grooms due to issues like poor communication, high pricing, and missed appointments. A handful noted feelings of being misled during the quoting process and frustration with upselling tactics. Concerns about service reliability and inconsistent work quality were also highlighted, leading to a lack of recommendations from certain clients.

  • Monday6am–8pm
  • Tuesday6am–8pm
  • Wednesday6am–8pm
  • Thursday6am–8pm
  • Friday6am–8pm
  • Saturday7am–4pm
  • SundayClosed

Cregger Plumbing, Heating & Cooling

Ferndale
10

5,245 Reviews

  • Garbage Disposal
  • Sewers
  • Backflow Testing
  • Inspections
  • Emergency Calls
  • Drains
  • Sump Pump
  • Residential Plumbing
  • Gas Pipes
  • Water Heater
  • Toilets

What customers like

Cregger Plumbing consistently earns praise for their accountability, timely service, and professional, knowledgeable staff. Customers highlight clear communication, fair pricing, and high-quality workmanship across various projects, making them a highly recommended choice for plumbing and HVAC needs.

What customers dislike

Some customers express dissatisfaction with the call center's follow-up and availability, noting it falls short of the promised 24-hour service. A handful of reviews mention delays in responses, which may impact overall customer experience.

  • MondayOpen 24 Hours
  • TuesdayOpen 24 Hours
  • WednesdayOpen 24 Hours
  • ThursdayOpen 24 Hours
  • FridayOpen 24 Hours
  • SaturdayOpen 24 Hours
  • SundayOpen 24 Hours

Lenox Plumbing, LLC

Canton
10

2,284 Reviews

  • Garbage Disposal
  • Water Treatment
  • Fixtures
  • Drains
  • Camera Inspections
  • Residential Plumbing
  • Sewers
  • Gas Pipes
  • Sump Pump
  • Backflow Testing
  • Emergency Calls
  • Inspections
  • Toilets
  • Water Heater

What customers like

Lenox Plumbing is highly praised for their prompt and professional service, excellent communication, and fair pricing. Customers appreciate the skilled technicians who provide quick resolutions and demonstrate integrity, especially during emergencies. Their consistent quality work and customer-focused approach have earned them strong recommendations for various plumbing needs.

What customers dislike

Some customers have expressed concerns about unprofessional behavior, leading to doubts about work quality. Issues include poor communication, unexpected charges, and incomplete work, which have resulted in frustration. A handful of reviews noted delays, lack of follow-up on appointments, and dissatisfaction with service responsiveness, contributing to a less than favorable overall experience.

  • Monday7am–8pm
  • Tuesday7am–8pm
  • Wednesday7am–8pm
  • Thursday7am–8pm
  • Friday7am–8pm
  • Saturday9am–7pm
  • Sunday9am–5pm

Burton's Plumbing & Heating

Wayne
10

1,705 Reviews

  • Drains
  • Remodeling
  • Water Heater
  • Sump Pump
  • Inspections
  • Toilets
  • Backflow Testing
  • Sewers
  • Repiping
  • Emergency Calls
  • Residential Plumbing

What customers like

Burton's Plumbing & Heating stands out for its outstanding customer service, knowledgeable staff, and professional, timely repairs at competitive prices. Customers appreciate clear communication, fair pricing, and their willingness to assist in emergencies, making them a reliable choice for plumbing needs.

What customers dislike

Some customers express dissatisfaction with high charges and unclear quoting processes, noting that service quality can be inconsistent. While technicians are often described as professional, issues such as poor communication, inadequate work, and unresponsive customer service have been highlighted. A few reviews mention limitations in service areas and concerns regarding misleading estimates.

  • Monday8am–5pm
  • Tuesday8am–5pm
  • Wednesday8am–5pm
  • Thursday8am–5pm
  • Friday8am–5pm
  • SaturdayClosed
  • SundayClosed

Nelson Bros. Sewer & Plumbing

Royal Oak
10

1,442 Reviews

  • Garbage Disposal
  • Residential Plumbing
  • Emergency Calls
  • Sump Pump
  • Toilets
  • Sewers
  • Inspections
  • Camera Inspections
  • Fixtures
  • Backflow Testing
  • Drains
  • Water Heater

What customers like

Nelson Brothers Plumbing is highly praised for its excellent communication, prompt and professional service, and skilled technicians. Customers appreciate the fair pricing, thorough workmanship, and friendly demeanor of the staff, particularly highlighting their efficiency in resolving plumbing issues quickly and effectively. Consistent positive experiences and reliable quality make them a top recommendation among consumers.

What customers dislike

Some customers express frustration with the lack of timely responses following the sewer scope service. A handful of reviews mention issues with professionalism and punctuality, noting that the service caused additional damage without satisfactory resolution.

  • Monday8am–5:30pm
  • Tuesday8am–5:30pm
  • Wednesday8am–5:30pm
  • Thursday8am–5:30pm
  • Friday8am–5:30pm
  • SaturdayClosed
  • SundayClosed

CGC Water Treatment & Plumbing

Howell
10

1,177 Reviews

  • Residential Plumbing
  • Water Treatment

What customers like

Customers consistently highlight the professionalism, knowledge, and friendliness of the technicians at CGC. Many appreciate the thorough explanations and efficient service provided during installation and repairs, as well as the company's commitment to customer satisfaction. The team is noted for their prompt responses, helpful advice, and a strong focus on quality water treatment solutions.

What customers dislike

Some customers have noted concerns about higher prices compared to competitors, alongside poor communication and timeliness. A handful reported unresolved issues after installations, leading to frustration and dissatisfaction with the service. Overall, experiences suggest potential difficulties in customer support and resolution.

  • Monday8am–5pm
  • Tuesday8am–5pm
  • Wednesday8am–5pm
  • Thursday8am–5pm
  • Friday8am–5pm
  • Saturday8am–2pm
  • SundayClosed

Carter's Plumbing of Waterford

Waterford Twp
10

1,105 Reviews

  • Gas Pipes
  • Inspections
  • Residential Plumbing
  • Sewers
  • Drains
  • Camera Inspections
  • Emergency Calls
  • Water Treatment
  • Sump Pump
  • Toilets
  • Water Heater

What customers like

Carter's Plumbing consistently receives praise for their quick response times, professional and friendly service, and reasonable pricing. Customers appreciate the knowledgeable technicians who provide thorough explanations and maintain clear communication. Many reviews highlight the company's ability to handle emergency situations effectively, making stressful plumbing issues manageable.

What customers dislike

Some customers report frustrations with Carter's Plumbing due to poor communication, inconsistent pricing, and perceived dishonesty. Several reviews mention feelings of being overcharged for services, with complaints about unlicensed practices and inadequate repair quality. Issues with technician experience and follow-through further contributed to dissatisfaction, suggesting potential concerns for future clients.

  • Monday7:30am–8pm
  • Tuesday7:30am–8pm
  • Wednesday7:30am–8pm
  • Thursday7:30am–8pm
  • Friday7:30am–8pm
  • Saturday8am–5pm
  • Sunday8am–5pm

Carter's Plumbing of Farmington Hills

Farmington Hills
10

986 Reviews

  • Fixtures
  • Drains
  • Emergency Calls
  • Sewers
  • Water Heater
  • Sump Pump
  • Camera Inspections
  • Water Treatment
  • Residential Plumbing
  • Inspections
  • Gas Pipes

What customers like

Carter's Plumbing is consistently praised for its skilled, prompt, and professional service. Customers highlight the attention to detail, effective communication, and thorough explanations provided by the team. Many express satisfaction with the quality of work, quick response times, and the friendly demeanor of the plumbers, making it a highly recommended choice for plumbing needs.

What customers dislike

Some customers have expressed concerns about high charges for simple repairs and additional fees that were not clearly communicated. While service quality varied, frustrations with the pricing and quoting process were common, leading to feelings of distrust in the company's overall practices.

  • Monday7:30am–8pm
  • Tuesday7:30am–8pm
  • Wednesday7:30am–8pm
  • Thursday7:30am–8pm
  • Friday7:30am–8pm
  • Saturday8am–5pm
  • Sunday8am–5pm

Best Plumbing

Taylor
10

718 Reviews

  • Drains
  • Residential Plumbing
  • Sewers
  • Emergency Calls

What customers like

Best Plumbing is consistently praised for their professionalism, timely communication, and transparent pricing. Customers appreciate their quick responses, quality workmanship, and friendly service. The team effectively handles various plumbing issues, often exceeding expectations with their thoroughness and care, making them a reliable choice for any plumbing needs.

What customers dislike

Some customers have noted concerns about poor communication and rudeness from staff, along with pricing issues. A few reviews mentioned misleading information and instances of pushy behavior. While some appreciated quick services, there were reports of problems arising after the work was completed.

  • Monday8:30am–8pm
  • Tuesday8:30am–8pm
  • Wednesday8:30am–8pm
  • Thursday8:30am–8pm
  • Friday8:30am–8pm
  • Saturday10am–2pm
  • SundayClosed

Z Plumberz Of Ann Arbor

Ypsilanti
10

472 Reviews

  • Sewers
  • Water Treatment
  • Backflow Testing
  • Drains
  • Garbage Disposal
  • Emergency Calls
  • Water Heater
  • Sump Pump
  • Fixtures
  • Toilets
  • Residential Plumbing

What customers like

Customers consistently praise Z Plumberz for their excellent service, timely arrivals, and professional technicians. The team is noted for their efficient work, skillful problem-solving, and fair pricing. Many reviews highlight their great customer service, clear communication, and thorough clean-up, making them a reliable choice for various plumbing needs.

What customers dislike

Some customers have noted that while Z Plumbers performed their tasks effectively, they found the pricing to be on the higher side. Additionally, a few reviews mentioned that the estimated fee was not reimbursed as initially indicated.

  • Monday8am–5pm
  • Tuesday8am–5pm
  • Wednesday8am–5pm
  • Thursday8am–5pm
  • Friday8am–5pm
  • Saturday9am–12pm
  • SundayClosed
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