Top Plumbing Service Pros in Columbus, Ohio

Hesson Plumbing consistently earns praise for their quick, friendly service, professional demeanor, and clear communication. Customers appreciate their honest pricing, timely responses, and high-quality workmanship, making them a reliable choice for plumbing needs. Many reviewers highlight their ability to handle emergencies effectively and their commitment to customer satisfaction.

Some customers have expressed frustration with communication, particularly regarding service estimates and permit costs. A handful of reviews indicate disappointment in the effectiveness of service provided, with reports of technicians charging high fees for minimal effort.

Customers consistently highlight the exceptional service provided by technicians, especially Eric and Tom, emphasizing their professionalism, knowledge, and friendly demeanor. Reviews praise their promptness, thorough diagnostics, and ability to explain processes clearly. Many express satisfaction with quick resolutions and a positive overall experience, making this company a preferred choice for HVAC and plumbing needs.

Some customers noted feeling overcharged for services, particularly water heater installations, comparing costs unfavorably to self-installation or local options. A handful of reviews mentioned that the prices were perceived as excessively high, which might be a consideration for those comparing value.

West Jefferson Plumbing and Heating is praised for its outstanding customer service, timely responses, and knowledgeable staff. Customers appreciate their fair pricing, professionalism, and consistent quality of work across plumbing, HVAC, and electrical services. Many express loyalty due to positive experiences, highlighting the company's commitment to customer satisfaction and thorough, clean service.

Some customers have experienced delays in receiving quotes and communication from the company, with reports of waiting over three weeks for responses after submitting paperwork. This lack of timely feedback may be a concern for potential clients.

Customers consistently praise the company's quick response times and high-quality work, particularly during plumbing emergencies. The staff is noted for their professionalism, clear communication, and friendly demeanor, ensuring a satisfactory experience. Competitive pricing and thorough service, often exceeding expectations, are highlighted as key strengths.

Some customers mention delays in customer service response times and express dissatisfaction with product quality. A handful of reviews note issues with order accuracy and shipping times. Additionally, there are mentions of difficulty in navigating the website, which some found frustrating. Overall, these aspects may be worth considering before making a decision.

Customers consistently praise Water Heaters Plus for their exceptional service, prompt installations, and professional staff. The company stands out for transparent pricing, effective communication, and high-quality work, especially in tankless water heater installations. Many reviews highlight the courteous technicians who provide knowledgeable support, making for a seamless customer experience.

Some customers express frustration with Water Heaters Plus due to poor communication and timeliness, particularly regarding service delays and missed appointments. A handful of reviews mention dissatisfaction with warranty handling, unexpected fees, and confusing billing. Additionally, there are concerns about customer service experiences and communication failures that contributed to overall disappointment.

Foust Plumbing & Heating is consistently praised for its friendly, professional staff and exceptional customer service. Customers appreciate the quick response times, thorough communication, and high-quality workmanship provided by knowledgeable technicians. Many long-term clients express loyalty due to the reliable and efficient service that fosters a family-like atmosphere.

Some customers have noted issues with customer service responsiveness and delays in shipping. A handful of reviews mention product quality not meeting expectations, leading to dissatisfaction. Additionally, there are comments about a lack of clear communication regarding order status, which can be frustrating for consumers.

Customers consistently praise 1-Tom-Plumber for their prompt and professional service, fair pricing, and excellent communication. Many highlight the team's expertise during emergencies, with quick responses and effective solutions. The friendly staff and thorough work contribute to a highly positive experience, making them a go-to choice for plumbing needs.

Some customers noted that while the emergency service was satisfactory, there were instances of upselling unnecessary repairs. A handful of reviews mentioned experiences of poor service that resulted in additional costs, although there were cases where refunds were issued after feedback was provided.

Customers consistently praise The Local Plumber for their prompt, professional service, excellent communication, and fair pricing. The team’s attention to detail, knowledgeable staff, and ability to address issues quickly have made for positive experiences, with many recommending their services for various plumbing needs.

Some customers have reported concerns about customer service responsiveness and the quality of certain products. A handful of reviews mention issues with shipping delays and a lack of clear communication. Additionally, there are mentions of dissatisfaction with return policies, suggesting that some consumers may want to consider these aspects before making a purchase.

APEX Plumbing is praised for its timely, professional service and excellent communication. Customers highlight the team's friendliness, fair pricing, and efficiency in handling various plumbing and HVAC issues. Many commend specific technicians for their expertise and attention to detail, making for a stress-free experience. Overall, APEX is recommended for its reliable and quality service.

Some customers noted concerns about high-pressure sales tactics and unclear pricing, leading to feelings of distrust. A handful mentioned issues with poor communication, no-shows, and damage to property during service. Others felt misdiagnosed or overcharged for repairs, resulting in dissatisfaction with the overall value and effectiveness of the service provided.

Customers consistently praise Mr. Rooter for their prompt, professional service and clear communication. Technicians are noted for their expertise, efficient problem-solving, and respectful work ethic. Many reviews highlight reasonable pricing and an ability to handle emergencies effectively, making Mr. Rooter a highly recommended choice for plumbing needs.

Some customers have reported frustrating experiences with Mr. Rooter Plumbing of Columbus, mentioning misleading estimates and high prices. Additionally, a few reviews indicate that while technicians were pleasant, they left customers to complete jobs on their own, leading to dissatisfaction and requests for discounts.