Top HVAC Service Pros in Germantown, Maryland

Customers consistently praise GAC for its prompt, professional, and knowledgeable service across various needs, from plumbing to HVAC installations. Technicians are noted for clear communication, thorough inspections, and respect for customers' properties, making the overall experience smooth and stress-free. Many reviews highlight fair pricing and a commitment to customer satisfaction.

Some customers have expressed dissatisfaction with recent price increases and a perceived lack of transparency following company changes. Additionally, a handful of reviews mention concerns about communication and technician behavior, with reports of missed issues during service checks.

Customers consistently praise Parker Pearce for their exceptional communication, knowledgeable technicians, and reliable service, especially during emergencies. The company is noted for prompt responses, competitive pricing, and thorough work, earning high recommendations for maintaining HVAC systems efficiently and effectively.

Some customers reported frustrations with poor communication and service quality, leading to unresolved issues and cancellations. A handful of reviews mentioned high pricing and aggressive sales tactics, which contributed to dissatisfaction. Instances of billing errors and lack of follow-up also stood out, leaving some feeling misled or undervalued in their experience.

Customers consistently praise Presidential Heating & Air Conditioning for their exceptional service, timely communication, and professional installation. Many highlight the company's responsiveness and the knowledgeable staff, who provide clear estimates and thorough work. Additionally, clients appreciate the fair pricing and commitment to customer satisfaction, often recommending them for both heating and cooling needs.

Some customers express dissatisfaction with Presidential Heating & Air Conditioning due to perceived poor service, high pricing, and inadequate communication. A handful of reviews mention issues with incorrect diagnoses, repeated technician visits, and overall feelings of being undervalued. Concerns regarding transparency in pricing and promised rebates also feature prominently in their experiences.

Customers consistently praise Eric Smock Heating and Air for their exceptional service, prompt responses, and skilled technicians. Reviews highlight professionalism, effective communication, and quality workmanship during installations and repairs, making client experiences positive and reliable. Many also appreciate the fair pricing and attentive support, particularly during emergencies.

Some customers noted prompt and professional HVAC service but expressed concerns about inadequate follow-up on estimates. A handful mentioned that communication and customer service from phone staff could be improved. Additionally, a few felt that charges for refrigerant and leak testing were higher compared to competitors.

B&B Air Conditioning & Heating Service is praised for its prompt, reliable service, knowledgeable technicians, and high-quality workmanship. Customers appreciate the professionalism, clear communication, and thoroughness of the staff, especially during emergencies. Many long-time clients highlight the competitive pricing and cost-effective solutions, making B&B a trusted choice for HVAC needs.

Some customers have reported frustrations with high pricing, perceived dishonesty, and a lack of communication from B&B. Experiences with upselling unnecessary services and misdiagnosed issues have led to dissatisfaction. Additionally, delays and poor service quality have contributed to customers feeling overcharged and misled, prompting them to seek alternatives.

Air Treatment Company is highly praised for its exceptional customer service, knowledgeable technicians, and timely responses. Customers appreciate the professionalism, thoroughness, and reasonable pricing for HVAC installations and repairs. The company consistently delivers quality workmanship and clear communication, making it a trusted choice for HVAC needs.

Some customers have reported frustrations with HVAC installation experiences and poor customer service, including missed appointments and unprofessional technicians. A few reviews mention unexpected pricing for servicing multiple units, leading to disappointment after initial quotes. While some issues were resolved courteously, inconsistencies in service quality appear to be a concern.

Honest Air consistently receives praise for their prompt, knowledgeable, and professional service. Customers appreciate the friendly technicians, efficient problem-solving, and clear communication. Many highlight the company's reliability, affordability, and cleanliness, making them a top recommendation for HVAC needs.

Some customers have expressed concerns about the company's customer service, mentioning slow response times and unhelpful support. A handful of reviews noted issues with product quality and shipping delays, which can be frustrating. Additionally, some users felt that the pricing was higher than expected for the value received.

Customers consistently praise Nelson's HVAC for their exceptional customer service, quick response times, and thorough professionalism. Reviews highlight the company's honest pricing, reliability, and expertise in resolving urgent HVAC issues, making them a top choice for both installation and repair services.

Some customers express frustration with poor communication and missed appointments at Nelson's HVAC, noting issues like being charged for diagnostics without a quote. A handful of reviews mention feeling overcharged and experiencing low work quality, leading to additional costs and dissatisfaction with service. Overall, these aspects have contributed to some customers seeking alternatives.

Marco and Son consistently receive praise for their exceptional HVAC service, characterized by honest pricing, prompt responses, and knowledgeable technicians. Customers appreciate the quality of work, effective communication, and reliability, often highlighting quick diagnoses and repairs. Many recommend their services for both AC and heating needs, emphasizing the professionalism and integrity of the team.

Some customers found the technicians to be unprofessional and rude, with suggestions for replacement made without proper assessment. A handful of reviews noted misinformation regarding permit requirements, which raised concerns about the company's overall competency, despite some positive feedback about specific support from staff.

Customers consistently praise Tempro for fair pricing, excellent installation, and professional service. They highlight the knowledgeable staff, timely work, and clear communication that enhance the overall experience. Many appreciate the prompt and honest assistance, particularly from technician Luis, who effectively diagnoses and repairs HVAC issues.

Some customers have noted issues with customer service responsiveness and product quality. A handful of reviews mention delays in shipping and difficulties with returns, which may impact overall satisfaction. Additionally, a few users expressed concerns about pricing, feeling that some products were not worth the cost.