Top Roofing Service Pros in Germantown, Maryland

American Home Contractors consistently receives praise for their reasonable pricing, exceptional communication, and high-quality workmanship. Customers appreciate the professionalism and responsiveness of the technicians, who provide thorough inspections and effective solutions. Many reviews highlight outstanding customer service and a commitment to transparency, making them highly recommended for various home improvement projects.

Some customers have reported frustrating experiences due to poor communication and follow-up, leading to dissatisfaction with service quality. Issues with scheduling, pricing, and unprofessional behavior from staff have been noted. Additionally, there were concerns about incomplete work, damaged property, and unresolved warranty claims, creating an overall sense of disappointment in their services.

American Custom Contractors consistently receives praise for their exceptional service, quality workmanship, and effective communication. Customers appreciate the professionalism and integrity of the team, noting how smoothly projects are managed from consultation to installation. Many recommend them for roofing, siding, and window replacement, particularly highlighting their support throughout insurance processes.

Some customers express concerns about door-to-door sales tactics, citing unprofessional behavior and a lack of communication. A handful of reviews mention frustration over inflated final invoices and poor follow-through on quotes. Additionally, there are complaints about salespeople ignoring 'No Soliciting' signs, contributing to a negative overall experience with the company.

DryHome Roofing & Siding consistently receives praise for exceptional service, professionalism, and quality workmanship. Customers appreciate their timely communication, competitive pricing, and thorough clean-up. Many highlight the knowledgeable staff's assistance with insurance claims and honest assessments, making them a top choice for reliable home repairs and renovations.

Some customers have reported frustrations with DryHome's communication and support, particularly regarding unresolved leaks after repairs. A handful noted high prices and misleading assessments, coupled with aggressive marketing tactics. Additionally, experiences with customer service were mixed, with some feeling staff were unhelpful or rude. Delays and concerns about transparency were also mentioned.

Augustine Roofing stands out for its exceptional customer service, competitive pricing, and thorough communication throughout the roofing process. Customers appreciate the professionalism, timely work, and quality results, making the overall experience smooth and satisfactory. Many highlight the company's responsiveness and willingness to address any minor issues promptly, fostering trust and reliability.

Some customers have expressed frustration with communication issues and a lack of follow-up, leading to confusion about services and delays. There are concerns regarding work quality, cleanup, and unresolved issues after repairs, which have contributed to a disappointing experience overall.

DWM Roofing consistently impresses customers with their exceptional service, quality workmanship, and clear communication. Clients appreciate the professional, timely installations, competitive pricing, and thorough cleanup. Many highlight the dedication to customer satisfaction and the knowledgeable staff, making DWM a highly recommended choice for roofing needs.

Some customers have noted issues with customer service responsiveness and product availability. A handful of reviews mention dissatisfaction with the quality of certain items and difficulty in navigating the website. Additionally, delivery times have been flagged as inconsistent, which may be something potential buyers want to consider.

Customers consistently praise Arch Exteriors for their professionalism, responsive communication, and high-quality workmanship across various services, including roofing, door installations, and repairs. Many highlight the efficient project completion and thorough cleanup, alongside friendly staff and fair pricing, making it a highly recommended choice for home improvement needs.

Some customers noted that while Arch Exteriors LLC delivered quality work, there were issues with insurance communication. A handful of reviews mentioned a lack of prior notification regarding important details, which could lead to confusion during the claims process.

Customers consistently praise Central Roofing and Siding for their responsive communication, competitive pricing, and high-quality workmanship. Many highlight the professionalism of the staff, timely service, and effective problem-solving throughout various projects, including roofing, siding, and window installations. Overall, clients express a high level of satisfaction and recommend the company for its reliability and attention to detail.

Some customers express concerns about communication issues and long wait times for warranty decisions. A handful of reviews mention frustrations with high estimates, perceived pressure during the sales process, and the feeling of being misled. While some appreciate the final work quality, dissatisfaction with service professionalism and pricing practices is noted.

Customers consistently praise New Paradigm Projects for their exceptional communication, professionalism, and quality workmanship throughout the roofing process. Representatives like Angelica and Charles Owen stand out for their support in managing insurance claims and ensuring smooth installations. Overall, clients report positive experiences, recommending the company for reliable service and thorough assistance.

Some customers have reported dissatisfaction with the warranty coverage, particularly following issues related to installation. A handful of reviews mention concerns about the responsiveness of customer service when addressing these problems.

Keystone Building & Restoration is highly regarded for its professional service, exceptional communication, and quality workmanship in roofing projects. Customers appreciate the timely completion, competitive pricing, and attentive support, particularly during insurance claims. Many recommend specific team members for their expertise and commitment to customer satisfaction.

Some customers have noted concerns about inconsistent product quality and difficulties with customer service responsiveness. A handful of reviews mentioned delays in shipping and issues with refunds, which may affect the overall shopping experience. While opinions vary, these aspects might be worth considering for potential buyers.

Restoration Roofing is highly praised for its prompt communication, professional service, and quality workmanship. Customers appreciate the timely responses, competitive pricing, and thorough inspections. Many reviews highlight the team's efficiency and attention to detail, making the roofing process stress-free and satisfactory.

Some customers have noted issues with slow customer service response times and difficulty in reaching support. A handful of reviews mention concerns about product quality not meeting expectations and occasional shipping delays. While experiences vary, these aspects may be worth considering for potential buyers.