Top Foundation Repair Pros in West Chester, Ohio

Customers consistently praise Ohio Basement Authority for their professionalism, clear communication, and high-quality workmanship. Many highlight the team's transparency in service recommendations and their ability to handle complex projects efficiently. The staff's helpfulness and thorough consultations lead to a stress-free experience, making them highly recommended for foundation and basement repairs.

Some customers mention they were unhappy with pricing, financing options, and the quote process.

Customers consistently praise The Basement Doctor for their professional service, timely installations, and excellent communication. Their knowledgeable staff provides thorough explanations, fair pricing, and effective solutions for waterproofing and foundation repairs. Many reviewers highlight the team's professionalism and dedication to quality work, resulting in high customer satisfaction and repeat business.

Some customers have noted unprofessionalism, including missed appointments and poor communication. There are mentions of inadequate workmanship, leading to costly repairs and dissatisfaction. A handful of reviews point to aggressive sales tactics and a lack of transparency in pricing, alongside concerns about warranties and accountability for completed work.

Jaco Waterproofing is praised for its high-quality work, professionalism, and excellent customer service. Consumers appreciate the timely responses, competitive pricing, and effective solutions for waterproofing and structural issues. Many reviews highlight the courteous staff, thorough communication, and the company's ability to leave work areas clean, making the overall experience stress-free and positive.

Some customers noted issues with communication and delays during projects, while others expressed dissatisfaction with the quality of work and warranty practices. A few reviews mentioned unfortunate incidents, such as missing items and damage during installations. Overall, a handful of experiences highlight frustrations related to service and post-installation support.

Everdry Waterproofing stands out for its effective waterproofing solutions, exceptional customer service, and professional installation. Many customers appreciate the lifetime warranty, timely communication, and thorough follow-up support. Despite some initial miscommunication, the overall experience is marked by high satisfaction, quality work, and reliable results in preventing water issues.

Some customers express dissatisfaction with Everdry's services, noting issues with poor workmanship, high-pressure sales tactics, and inadequate communication. Concerns include unfulfilled promises, unresolved warranty claims, and ongoing problems despite significant investments. A handful of reviews mention frustrating scheduling processes and unsatisfactory responses to service issues, leading to feelings of being misled and disappointed.

Customers consistently praise Basement Worx Waterproofing for their professionalism, clear communication, and quality workmanship. The team is noted for their promptness, thorough explanations, and effective problem-solving, often delivering exceptional service at competitive prices. Many recommend Basement Worx for their integrity and compassionate approach, especially after negative experiences with other companies.

Some customers have noted issues with customer service responsiveness and the difficulty in resolving problems. A handful of reviews mention concerns about product quality not meeting expectations, while others express dissatisfaction with shipping times. These aspects may be worth considering for potential customers.

Customers consistently praise Healthy Basement Concepts for their exceptional communication, professionalism, and quality of work. Jason and his team provide timely and detailed proposals, fair pricing, and tailored solutions, ensuring satisfaction and trust. Many highlight the efficient project completion and lasting results, making them highly recommended for basement and crawl space services.

Some customers have noted concerns regarding slow response times and inconsistent customer service experiences. A handful of reviews highlight issues with product availability and shipping delays, which can be frustrating. Additionally, there are mentions of difficulty navigating the website or app, impacting overall satisfaction.

AquaProof is widely praised for its excellent communication, professionalism, and high-quality work in waterproofing and foundation repair. Customers appreciate the honest and respectful service, clear pricing, and prompt issue resolution, often highlighting the team's efficiency and effectiveness in addressing complex problems while ensuring customer satisfaction.

Some customers have expressed dissatisfaction with AquaProof's customer service, citing issues such as poor communication, strict policies, and unprofessional staff. Scheduling difficulties and inadequate post-job support have also been noted, alongside concerns about cleanup and damage to property.

Hughes Construction is praised for their professionalism, clear communication, and timely project completion. Customers appreciate their knowledgeable staff, quality workmanship, and reasonable pricing, especially for foundation and concrete repairs. The company is recognized for maintaining clean job sites and providing an overall positive experience, leading to high recommendations from satisfied clients.

Some customers have expressed frustration with the company’s lack of follow-through after payment for engineering plans. Additionally, a handful of reviews noted that the requirement for a non-refundable deposit for quotes may discourage potential clients from moving forward.

Customers consistently praise Erie Homes for their professionalism, excellent communication, and timely service. The crew is noted for being respectful and hardworking, effectively addressing challenges during basement projects. Many reviews highlight the quality of work and the positive experience, with a sense of family-like care throughout the process, making Erie Homes highly recommended for similar services.

Some customers express dissatisfaction due to unfinished projects and mention challenges with poor communication. A handful of reviews highlight frustrations with repeated cancellations and high costs related to estimate appointments, suggesting these issues may impact overall satisfaction.

Quality Waterproofing consistently impresses customers with their knowledgeable and professional staff, timely service, and effective communication. Reviews highlight their commitment to quality repairs, competitive pricing, and a dedication to customer satisfaction, making them highly recommended for basement and foundation work.

Some customers have reported concerns regarding untrustworthiness and poor communication from the contractor, noting issues with job completion and quality. A handful of reviews mention dissatisfaction with service timeliness and professionalism, as well as frustrations over payment demands and unresolved issues. While some positive experiences exist, these negative aspects seem to overshadow them for several clients.