Top Foundation Repair Pros in Thornton, Illinois

Perma-Seal consistently receives praise for its exceptional service, knowledgeable staff, and professionalism. Customers appreciate thorough communication, timely responses, and high-quality work across various projects, including basement waterproofing and foundation repairs. Many highlight the crew's efficiency and the company's commitment to customer satisfaction, making them highly recommended for home improvement needs.

Some customers report frustrations with Permaseal's communication and timeliness, citing delays, missed appointments, and poor customer service. Issues with installation quality and unresolved problems after service completion have also been noted. A handful of reviews mention high prices and pressure tactics during the sales process, leading to dissatisfaction with the overall service experience.

Ken-Rich Concrete consistently impresses customers with their professionalism, effective communication, and high-quality work. Many reviews highlight timely service, reasonable pricing, and courteous staff. Customers appreciate the thoroughness of the crew and the excellent results of their concrete repair projects, making Ken-Rich a highly recommended choice for concrete services.

Some customers have reported issues with incomplete work and perceived poor communication, citing repeated no-shows as a concern. A handful of reviews mention inconsistent service quality and unresolved issues, which has left them dissatisfied with the overall experience.

Area Wide Waterproofing is consistently praised for their quick response times, professional service, and reasonable pricing. Customers appreciate the thorough communication and quality work provided by knowledgeable staff, particularly Larry, Cassandra, and Paul. Many highlight their effective solutions for water issues and the company's commitment to customer satisfaction, making them a highly recommended choice for waterproofing services.

Some customers have noted delays in shipping and occasional miscommunication with customer service. A handful of reviews mention issues with product quality and sizing inconsistencies. Additionally, there are mentions of difficulty in processing returns, which may affect overall satisfaction for some shoppers.

Family Waterproofing is praised for their professionalism, clear communication, and effective solutions to water issues. Customers appreciate their honesty, reasonable pricing, and timely service, often highlighting the staff's expertise and thorough evaluations. Many recommend the company for their quality workmanship and attentive customer support, making the overall experience enjoyable and reliable.

Some customers report issues with Family Waterproofing, noting poor service, unprofessionalism, and inconsistent pricing. Experiences include unsatisfactory waterproofing work, unresolved leak problems, and ineffective communication. A few reviews highlight dissatisfaction with cleanup after jobs and frustrations over promised refunds not being honored. Overall, these factors contributed to significant dissatisfaction for several customers.

Customers appreciate American Crawlspace for their exceptional service, effective solutions, and honest assessments. The team, led by Steve, is praised for excellent communication, prompt responses, and quality workmanship at fair prices. Many highlight the absence of high-pressure sales tactics, reinforcing a positive and trustworthy experience.

Some customers have reported issues with ineffective repairs and ongoing basement leakage, alongside concerns about poor communication and follow-through from the company. A handful of reviews mention delays due to equipment problems, incomplete jobs, and dissatisfaction with warranty support, suggesting that service quality and responsiveness may be areas for improvement.

Customers consistently praise American Beam and Steel for their exceptional service, professionalism, and effective communication. The team is noted for their prompt response to urgent repairs, quality workmanship, and fair pricing, making the construction process smooth and reassuring. Many recommend the company for their integrity and willingness to provide honest advice.

Some customers noted that while the physical work performed was satisfactory, there were concerns about the quality of customer service and the follow-up regarding warranty issues, suggesting that improvements could be made in these areas.