Top Window Replacement Pros in St Cloud, Minnesota

Customers consistently highlight the company's friendly and knowledgeable staff, excellent communication, and quality workmanship. Many appreciate the timely installations and thorough cleanup. The overall satisfaction with projects, from window replacements to bathroom remodels, reflects a commitment to professionalism and customer care, earning high recommendations from clients.

Some customers have expressed frustration with the company's service quality, noting issues like poor installation, lack of communication, and delays in warranty responses. A handful of reviews mention dissatisfaction with unfinished work and damage left behind, suggesting a gap between initial sales and follow-up support.

ThermoTech is highly praised for its high-quality windows and patio doors, coupled with responsive and friendly customer service. Customers appreciate the efficient installation process and prompt issue resolution, often highlighting the pleasant interactions with staff. Overall, ThermoTech maintains a solid reputation for product quality and customer satisfaction.

Some customers report challenges with unclear delivery instructions and unprofessional assistance. Issues with air leaks in installed windows and repeated seal failures raise concerns about product quality and accountability. Communication and customer service are often described as unsatisfactory, with reports of damaged products and frustrating warranty experiences.