Top Solar Installation Pros in Lubbock, Texas

Customers consistently praise the professionalism, communication, and efficiency of the installation teams. Many highlighted the thoroughness and cleanliness of their work, as well as the helpfulness of staff throughout the process. Overall, the combination of exceptional service, timely execution, and respectful interactions made for a positive and satisfactory experience in transitioning to solar energy.

Some customers have experienced challenges with customer service, noting rudeness and unprofessional behavior from employees. Delays and poor communication regarding solar panel installations and activation have led to frustration. Additionally, concerns have been raised about aggressive door-to-door sales tactics and persistent solicitation, particularly affecting vulnerable customers.

Customers consistently praise both ADT Solar and SunPro Solar for their professionalism, effective communication, and supportive service throughout the installation process. The teams are noted for their knowledgeable staff, quick installations, and thorough explanations, making the transition to solar energy smooth and enjoyable.

Some customers express frustration with high costs and misleading tax credits associated with their solar purchases. Additionally, a handful of reviews mention unprofessional communication, missed appointments, and poor customer service after ADT's acquisition of SunPro. Concerns about persistent unsolicited calls and unresolved warranty issues are also noted, contributing to a negative experience.