Top Plumbing Service Pros in Gulfport, Mississippi

Customers consistently praise the company's friendly and knowledgeable staff, timely service, and effective problem resolution. Many highlight the professionalism and expertise of the technicians, leading to high levels of satisfaction and trust. The commitment to excellent communication and thorough follow-up has resulted in numerous repeat customers and strong recommendations.

Some customers have reported issues with service and communication, including last-minute appointment cancellations. A handful of reviews mention frustrations related to inaccurate plumbing diagnoses and delays, which contributed to negative experiences over extended periods.

Customers consistently praise Pounds Plumbing for its exceptional customer service and quick response times. Technicians, especially Cody, are noted for their professionalism, thoroughness, and courteous demeanor. The company effectively resolves plumbing issues while providing clear explanations and maintaining cleanliness, making for a positive overall experience.

Some customers have reported dissatisfaction with service quality, experiencing long waits for estimates and feeling overcharged for repairs. Additionally, there are mentions of disappointing work quality and communication issues, which have left a handful of clients feeling undervalued.