Top Plumbing Service Pros in Tuscaloosa, Alabama

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Roto-Rooter Plumbing & Water Cleanup

Tuscaloosa
9.9

895 Reviews

  • Leak Repair
  • Residential Plumbing
  • Inspections
  • Garbage Disposal
  • Sump Pump
  • Toilets
  • Water Heater
  • Water Treatment
  • Trenchless
  • Drains
  • Sewers
  • Emergency Calls
  • Camera Inspections

What customers like

Customers consistently praise Roto-Rooter for their prompt, professional service and effective problem-solving, particularly highlighting the expertise and friendliness of technicians like Alan and Andrew. The clear communication and thorough explanations provided enhance customer satisfaction, making them highly recommended for various plumbing needs.

What customers dislike

Some customers have expressed dissatisfaction with the company's warranty practices and responsiveness to repair issues. A few reviews mention frustrations with pricing, feeling overcharged for simple services, and experiencing poor communication. Additionally, delays and canceled appointments contributed to a sense of inconvenience among some clients, affecting their overall trust in the company's reliability.

  • MondayOpen 24 Hours
  • TuesdayOpen 24 Hours
  • WednesdayOpen 24 Hours
  • ThursdayOpen 24 Hours
  • FridayOpen 24 Hours
  • SaturdayOpen 24 Hours
  • SundayOpen 24 Hours

Premier Service Company Inc

Tuscaloosa
9.9

750 Reviews

  • Emergency Calls
  • Toilets
  • Inspections
  • Pool and Spa
  • Repiping
  • Remodeling
  • Trenchless
  • Septic Tank
  • Leak Repair
  • Sewers
  • Gas Pipes
  • Drains
  • Water Treatment
  • Residential Plumbing
  • Sump Pump
  • Water Heater

What customers like

Premier Service is highly regarded for its prompt, professional, and knowledgeable technicians who provide effective solutions across various home issues. Customers appreciate the company's clear communication, courteous staff, and attention to detail, often highlighting exceptional service from individuals like James, Aaron, and Russell. While some mention slightly higher costs, the overall consensus is that the quality and reliability of service make it a top choice.

What customers dislike

Some customers reported difficulties with communication and timely service, leading to frustration. Concerns about high costs, perceived overcharging, and inadequate work were also noted. A handful of reviews mentioned issues with billing and professionalism, while others expressed dissatisfaction with follow-up and maintenance plans. Overall, there were mixed feelings regarding value for money and customer support.

  • MondayOpen 24 Hours
  • TuesdayOpen 24 Hours
  • WednesdayOpen 24 Hours
  • ThursdayOpen 24 Hours
  • FridayOpen 24 Hours
  • SaturdayOpen 24 Hours
  • SundayOpen 24 Hours

Spanky's Drain & Sewer Service

Tuscaloosa
7.4

68 Reviews

  • Residential Plumbing
  • Emergency Calls
  • Sewers
  • Septic Tank
  • Drains

What customers like

Customers consistently praise Spanky's for their fast, professional service, fair pricing, and knowledgeable staff. Many highlight the company's efficiency in handling plumbing issues, leading to high satisfaction and repeat business. Timely responses and friendly interactions further enhance the positive experiences reported by consumers.

What customers dislike

Some customers have expressed frustration over poor communication and unprofessionalism, particularly regarding response times to urgent issues. A handful of reviews also mentioned unexpected price changes and high costs, leading to disappointment. Additionally, service availability and cleanup quality after repairs have been points of concern, contributing to an overall negative experience.

  • MondayOpen 24 Hours
  • TuesdayOpen 24 Hours
  • WednesdayOpen 24 Hours
  • ThursdayOpen 24 Hours
  • FridayOpen 24 Hours
  • SaturdayOpen 24 Hours
  • SundayOpen 24 Hours

Hicks Plumbing Inc.

Tuscaloosa
6.5

54 Reviews

  • Water Heater
  • Gas Pipes
  • Residential Plumbing
  • Toilets
  • Sewers

What customers like

Hicks Plumbing is highly regarded for their quick, professional service, fair pricing, and outstanding work quality. Customers appreciate the company's dedication, knowledge, and integrity, along with their prompt response times and efficiency in resolving plumbing issues. Many recommend Hicks Plumbing for their helpfulness and commitment to customer satisfaction.

What customers dislike

Some customers have noted issues with communication and timeliness, leading to frustration and unresolved problems. A handful of reviews mention unprofessional interactions and missed appointments, which contributed to dissatisfaction. Additionally, concerns about being upsold unnecessary services and repeated visits without resolution have also been highlighted.

  • Monday8am–4pm
  • Tuesday8am–4pm
  • Wednesday8am–4pm
  • Thursday8am–4pm
  • Friday8am–4pm
  • SaturdayClosed
  • SundayClosed
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