Top Plumbing Service Pros in Newton, Massachusetts

Sila Heating and Air Conditioning is praised for its exceptional customer service, knowledgeable technicians, and professional installations. Customers appreciate the timely responses, thorough communication, and attention to detail, even if the pricing is on the higher side. Overall, Sila is recognized for delivering reliable and high-quality service that justifies the investment.

Some customers reported issues with Sila regarding poor communication, disorganization, and high pricing. A handful of reviews noted dissatisfaction with missed appointments and perceived upselling tactics. Concerns were raised about service quality and unexpected fees, along with feelings of being misled about repair needs and costs, contributing to a sense of frustration for some long-time clients.

Customers consistently praise 128 Plumbing and Heating for their exceptional service, professionalism, and thorough communication. The team is noted for their prompt responses, quality workmanship, and knowledgeable staff, making installations and repairs smooth and efficient. Many reviews highlight the company's commitment to customer satisfaction, reliable pricing, and effective problem-solving in various plumbing and HVAC needs.

Some customers reported a range of issues including high costs, poor communication, and dissatisfaction with diagnostic fees. A handful noted feelings of being overcharged for simple repairs, while others expressed frustration over unsatisfactory follow-up service and lack of transparency regarding pricing. Despite some positive remarks about workmanship, concerns about trust and customer service were prevalent.

Papalia Home Services is highly praised for its exceptional service, prompt communication, and thorough workmanship across various plumbing and HVAC tasks. Customers appreciate the professionalism of the technicians, attention to detail, and efficiency in handling emergencies, while many noted the value of their services despite higher pricing. Overall, reliability and quality stand out as key strengths.

Some customers express concerns over high pricing and inadequate communication regarding costs, leading to feelings of being overcharged. Experiences of upselling and mixed service quality contribute to dissatisfaction, with reports of unprofessional behavior and frustrating appointment management. A handful of reviews suggest that loyal customers feel neglected, prompting them to seek alternatives.

Basnett consistently impresses customers with their professionalism, quick response times, and exceptional service. Technicians like Wayne, Phinias, and Matthew are noted for their thorough explanations, attention to detail, and friendly demeanor. Clients appreciate the reliable and knowledgeable crews, making Basnett highly recommended for HVAC and plumbing needs.

Some customers mention issues with slow service and limited product availability. A handful of reviews express dissatisfaction with customer support responsiveness, while others note that pricing can be higher than expected. Additionally, a few users have reported difficulties with returns and exchanges, suggesting that improvements in these areas could enhance overall satisfaction.

Plumbing Solutions is highly praised for their responsiveness, professionalism, and clear communication. Customers appreciate their fair pricing, prompt service, and the expertise of their technicians. The company excels in addressing urgent plumbing needs, providing thorough explanations, and delivering quality work, making them a trusted choice for both regular and emergency plumbing services.

Some customers report frustrations with Plumbing Solutions due to poor communication and timeliness, which impacted their experience during home repairs. A handful of reviews mention high pricing and lack of transparency regarding costs, leading to dissatisfaction. While initial responses were prompt, follow-up issues and perceived unprofessionalism contributed to a less favorable impression for some clients.

Customers consistently praise John's Sewer and Drain for their prompt, professional service and knowledgeable technicians. The team is noted for thorough inspections, effective solutions, and exceptional cleanliness, often exceeding expectations during emergency situations. With reasonable pricing and clear communication, many customers express high satisfaction and loyalty to the company.

Some customers have noted inconsistencies in service availability, mentioning instances where they were denied assistance while others in their area received help. This has led to feelings of frustration regarding the company's response to requests for service.

Vaughan Plumbing is highly praised for its quick, reliable service and professionalism in handling various plumbing issues, including hot water heater and boiler repairs. Customers appreciate the excellent communication, reasonable pricing, and the technicians’ thoroughness and friendliness. Many long-term clients commend the company for consistently delivering quality service and effective problem-solving.

Some customers have mentioned issues with communication and service following their initial visit, which has led to feelings of frustration and dissatisfaction. A handful of reviews indicate that follow-up support may not meet expectations.

R-Chee Plumbing & Heating is highly praised for their fast, friendly, and professional service. Customers value their responsiveness, clear communication, and fair pricing, especially during emergencies. The knowledgeable technicians provide quality work and thorough explanations, ensuring a positive experience. Many recommend R-Chee for their reliability and quality service across various plumbing and heating needs.

Some customers mention concerns about unexpected pricing and communication issues, alongside dissatisfaction with work quality. A handful of reviews also noted a COVID exposure due to a sick employee, which raised questions about health protocols. While timely service and professionalism were appreciated, the overall experience was mixed due to these factors.

Blaisdell Plumbing & Heating is consistently praised for their friendly, professional service, excellent communication, and timely responses. Customers appreciate the high-quality work, thorough clean-up, and fair pricing. The team is noted for their expertise, helpful explanations, and dedication to customer satisfaction, making them a highly recommended choice for plumbing and HVAC needs.

Some customers have noted that while the service quality is satisfactory, the pricing for visits can feel excessive. A handful of reviews suggest that the cost may not align with the perceived value, leading to concerns about overall affordability.

J Griffin Heating & Plumbing is highly praised for its timely and efficient service, knowledgeable technicians, and excellent communication. Customers appreciate the friendly and professional demeanor of the staff, as well as their thorough follow-up and quality work. Many repeat clients express trust and satisfaction with the company's reliable, courteous service and reasonable pricing.

Some customers have noted issues with customer service responsiveness and product availability. A handful of reviews mention that the quality of certain items did not meet expectations, leading to dissatisfaction. Additionally, there are mentions of shipping delays that may affect convenience.