Top Plumbing Service Pros in Lawrence, Massachusetts

Sila Heating and Air Conditioning is praised for its exceptional customer service, knowledgeable technicians, and professional installations. Customers appreciate the timely responses, thorough communication, and attention to detail, even if the pricing is on the higher side. Overall, Sila is recognized for delivering reliable and high-quality service that justifies the investment.

Some customers reported issues with Sila regarding poor communication, disorganization, and high pricing. A handful of reviews noted dissatisfaction with missed appointments and perceived upselling tactics. Concerns were raised about service quality and unexpected fees, along with feelings of being misled about repair needs and costs, contributing to a sense of frustration for some long-time clients.

Customers consistently praise 128 Plumbing and Heating for their exceptional service, professionalism, and thorough communication. The team is noted for their prompt responses, quality workmanship, and knowledgeable staff, making installations and repairs smooth and efficient. Many reviews highlight the company's commitment to customer satisfaction, reliable pricing, and effective problem-solving in various plumbing and HVAC needs.

Some customers reported a range of issues including high costs, poor communication, and dissatisfaction with diagnostic fees. A handful noted feelings of being overcharged for simple repairs, while others expressed frustration over unsatisfactory follow-up service and lack of transparency regarding pricing. Despite some positive remarks about workmanship, concerns about trust and customer service were prevalent.

Basnett consistently impresses customers with their professionalism, quick response times, and exceptional service. Technicians like Wayne, Phinias, and Matthew are noted for their thorough explanations, attention to detail, and friendly demeanor. Clients appreciate the reliable and knowledgeable crews, making Basnett highly recommended for HVAC and plumbing needs.

Some customers mention issues with slow service and limited product availability. A handful of reviews express dissatisfaction with customer support responsiveness, while others note that pricing can be higher than expected. Additionally, a few users have reported difficulties with returns and exchanges, suggesting that improvements in these areas could enhance overall satisfaction.

Customers consistently praise New Era Plumbing & HVAC for their prompt, professional service and excellent communication. The team is noted for their quick turnaround times, efficient installations, and thorough problem-solving, often exceeding expectations. Many reviews highlight the technicians' friendly demeanor, reasonable pricing, and high-quality workmanship, making New Era highly recommended for plumbing and HVAC needs.

Some customers have expressed concerns about high pricing and a lack of transparency in costs, with issues in communication noted during service appointments. A few reviews mention aggressive driving by employees and frustrations with unresolved maintenance problems, suggesting potential inconsistencies in service quality and customer care.

Customers consistently praise John's Sewer and Drain for their prompt, professional service and knowledgeable technicians. The team is noted for thorough inspections, effective solutions, and exceptional cleanliness, often exceeding expectations during emergency situations. With reasonable pricing and clear communication, many customers express high satisfaction and loyalty to the company.

Some customers have noted inconsistencies in service availability, mentioning instances where they were denied assistance while others in their area received help. This has led to feelings of frustration regarding the company's response to requests for service.

Blaisdell Plumbing & Heating is consistently praised for their friendly, professional service, excellent communication, and timely responses. Customers appreciate the high-quality work, thorough clean-up, and fair pricing. The team is noted for their expertise, helpful explanations, and dedication to customer satisfaction, making them a highly recommended choice for plumbing and HVAC needs.

Some customers have noted that while the service quality is satisfactory, the pricing for visits can feel excessive. A handful of reviews suggest that the cost may not align with the perceived value, leading to concerns about overall affordability.

Morris Heating & Air Conditioning is highly praised for its exceptional service and professionalism. Customers appreciate the knowledgeable, courteous staff, timely responses, and thorough communication throughout their experiences. The company's commitment to quality work, efficient installations, and maintenance, along with competitive pricing, consistently leads to strong recommendations from satisfied clients.

Some customers express frustration with the company's communication, noting a lack of responses after seeking help. A handful of reviews mention repeated issues following service and concerns about receiving incorrect information, which contributed to their overall dissatisfaction.

Mainline Plumbing consistently impresses customers with their prompt, professional service and excellent communication. Clients appreciate the fair pricing and quality work, especially during emergencies. The team's expertise in various plumbing solutions, alongside their friendly demeanor, fosters long-term trust and satisfaction among consumers.

Some customers report frustrating experiences with communication and customer service, citing feelings of being ignored or disrespected. A handful of reviews mention last-minute cancellations and inadequate follow-up on inquiries. Additionally, there are concerns about misdiagnoses leading to unnecessary costs and unresolved issues, which left some seeking better service elsewhere.

Customers consistently praise Foster Plumbing for their professionalism, timely responses, and high-quality service. Reviewers highlight the knowledgeable staff, excellent communication, and fair pricing, making them a reliable choice for plumbing and heating needs. The company is recognized for its efficient installations and courteous service, resulting in a strong recommendation from long-time clients.

Some customers express concerns over high prices and unexpected charges, feeling pressured into unnecessary services. Several reviews mention poor customer service experiences, including rudeness and slow response times. While the quality of plumbing work is generally acknowledged, issues like inadequate parts availability and communication problems have led some to seek alternatives.

J Griffin Heating & Plumbing is highly praised for its timely and efficient service, knowledgeable technicians, and excellent communication. Customers appreciate the friendly and professional demeanor of the staff, as well as their thorough follow-up and quality work. Many repeat clients express trust and satisfaction with the company's reliable, courteous service and reasonable pricing.

Some customers have noted issues with customer service responsiveness and product availability. A handful of reviews mention that the quality of certain items did not meet expectations, leading to dissatisfaction. Additionally, there are mentions of shipping delays that may affect convenience.