Top HVAC Service Pros in Wichita Falls, Texas

Customers appreciate Prestige for their quick and efficient service, especially during busy times. The team's prompt diagnosis, honesty, and lack of pressure for upselling are consistently highlighted. Shannon stands out for her friendly demeanor and reasonable pricing, contributing to overall positive experiences.

Some customers have noted issues with customer service responsiveness and product quality. A handful of reviews mention delays in shipping and fulfillment processes, which led to frustration. Additionally, there are comments about difficulty in obtaining refunds or exchanges, suggesting that return policies may not be as straightforward as expected.

Dalorem Heating and Air consistently impresses customers with exceptional service, quick response times, and reasonable pricing. Technicians like Justin and Dan are frequently praised for their professionalism, knowledge, and ability to resolve issues efficiently. Many long-term clients recommend Dalorem for their reliable and friendly HVAC services, making them a trusted choice in the community.

Some customers express frustration with poor communication and slow responses from the company. A handful of reviews mention unprofessional service and unresolved issues, particularly regarding part delivery and ongoing problems, leaving them feeling disappointed with the overall customer service experience.