Top HVAC Service Pros in Rockwall, Texas

Willard AC is highly regarded for its exceptional customer service and professionalism. Customers appreciate the knowledgeable technicians, prompt responses, and effective communication, along with competitive pricing. Many highlight the seamless experience from diagnostics to repairs, often noting the team's dedication to resolving issues efficiently and ensuring customer satisfaction.

Some customers noted challenges with high pricing, inadequate communication, and service quality. A handful of reviews mentioned issues like poor management, aggressive sales tactics, and misdiagnosis leading to unexpected costs. Additionally, experiences with customer service were mixed, with some feeling misled or unsatisfied despite previous strong performance in repairs.

Rescue Air Heating & Cooling is praised for their exceptional customer service, timely responses, and professional technicians. Customers appreciate the thorough communication, no-pressure sales, and high-quality work, often highlighting the expertise of technicians like Roman. Many noted the fair pricing and quick resolutions, making the company a reliable choice for HVAC needs.

Some customers report frustration with high prices, particularly regarding repairs and installations, often feeling upsold. A handful of reviews mention missed appointments and poor communication leading to dissatisfaction. Others express concerns about the quality of service and recommendations, with some finding the technicians friendly but questioning their expertise and the company's overall reliability.

Customers consistently praise Total Air & Heat for their courteous, professional service and timely responses. Highlights include effective problem-solving, clear communication, and no upselling. Many appreciate the company's ability to handle emergencies and provide quality installations, leading to improved comfort and savings on energy bills. Their friendly staff and thorough explanations further enhance the overall positive experience.

Some customers express disappointment with service quality, citing unresolved humidity issues and poor installation. High service charges, upselling of maintenance plans, and lack of communication have also been noted. A handful of reviews mention excessive pricing for repairs and parts, leading some to seek alternatives due to frustration with the company's responsiveness and overall practices.

Customers consistently praise Samm's Heating and Air for their exceptional service, knowledgeable technicians, and honest pricing. Reviews highlight the company's prompt response times, professionalism, and dedication to solving issues efficiently without upselling. Many recommend them for HVAC installations, repairs, and maintenance, noting a friendly and respectful approach that fosters long-term relationships.

Some customers have expressed concerns about high prices and poor customer service, citing issues like misdiagnosis, upselling tactics, and lack of effective communication. A handful of reviews mention dissatisfaction with the quality of repairs and unexpected charges, leading to frustration and a feeling of being misled.

Infinity Texas Air is lauded for its excellent service, quick response times, and professional, courteous technicians. Customers appreciate the transparent pricing, effective communication, and a friendly approach that makes them feel valued. The team's commitment to quality and community, along with proactive scheduling, makes them a highly recommended choice for HVAC services.

Some customers express frustration with inadequate follow-up and incomplete service after estimates. A handful of reviews mention concerns about perceived dishonesty regarding service availability and warranty work. Additionally, issues with high charges and unclear communication about invoices and service details have been noted.

True Blue Heating and Air consistently impresses customers with their quick response times, professionalism, and friendly service. They are praised for their fair pricing, attention to detail, and commitment to customer satisfaction, making them a reliable choice for HVAC needs. Many highlight their efficiency, knowledge, and exceptional care, especially during urgent situations.

Some customers express dissatisfaction with True Blue Heat and Air, citing feelings of being misled about costs and service options. A handful of reviews mention poor communication and customer service, with claims that expensive repairs did not resolve issues, leading to frustration and comparisons with more affordable competitor solutions.

Customers consistently praise Copeland Home Services for their prompt, professional, and knowledgeable technicians. The company excels in effective communication, transparent pricing, and thorough repairs across plumbing and HVAC services. Many highlight their ability to resolve issues swiftly, providing valuable advice and maintaining a friendly approach, which fosters a high level of trust and satisfaction.

Some customers have noted frustrations with incomplete insulation work and challenges with communication. A handful of reviews mention issues like missed appointments and delays in receiving quotes, which led to seeking alternative services. While there are positive mentions of technicians, these logistical concerns seem to affect the overall experience.

Hedrick's Service consistently earns praise for its reliable, professional, and friendly approach. Customers highlight the company's exceptional communication, timely service, and commitment to quality work. With a strong reputation for honesty and local dedication, Hedrick's remains a trusted choice for HVAC and plumbing needs, fostering long-term loyalty among its clientele.

Some customers experienced a lack of consistency in service quality, noting that while communication from some staff members was professional, others displayed unprofessional behavior. Additionally, a handful of reviews mentioned ineffective plumbing services and unresponsiveness to concerns, contributing to an overall negative experience.

Harris Air is consistently praised for its excellent customer service, quick response times, and professional staff. Reviewers highlight the company's fair pricing, integrity, and effective communication. Technicians like Austin and Preston stand out for their knowledge, professionalism, and ability to address concerns thoroughly. Overall, Harris Air is regarded as a trustworthy choice for HVAC services.

Some customers express concerns about Harris Air's high prices and perceived lack of value for services provided. A handful of reviews mention feeling pressured into costly quotes and experiencing poor communication. While the service quality is noted positively by some, others feel that the pricing does not align with the value received.

Customers consistently praise 5 Star HVAC for their exceptional service, quick response times, and clear communication. The technicians provide thorough explanations without pressure to upsell, ensuring customer satisfaction. Many highlight the company’s professionalism, competitive pricing, and effective problem-solving, making it a highly recommended choice for HVAC services.

Some customers have mentioned concerns about aggressive pricing tactics and high quotes during the quote process. A handful of reviews pointed to frustrating installation experiences due to poor communication and timeliness, while others noted unsatisfactory work quality and misdiagnosis, resulting in unnecessary costs.