Top HVAC Service Pros in Desoto, Texas

Crawford Services consistently receives praise for their knowledgeable and professional technicians, exceptional customer service, and clear communication. Customers appreciate the timely and efficient work during installations and emergencies, as well as the fair pricing and commitment to satisfaction. Their attentive and friendly staff ensure a positive experience, making them a trusted choice for HVAC and plumbing needs.

Some customers noted issues with poor service and unprofessional technicians, highlighting inadequate customer support and miscommunication. A handful of reviews mentioned feeling overcharged and experiencing delays, particularly with emergency responses. Additionally, several customers expressed disappointment over poor cleanup after services and a lack of itemized quotes, leading to frustrations regarding pricing and overall service quality.

KMP stands out for its prompt scheduling, knowledgeable technicians, and excellent customer service. Customers appreciate the quick response times, professional service, and fair pricing, especially during emergencies. The team is praised for their thorough communication and dedication to ensuring customer satisfaction, making KMP a trusted choice for plumbing and HVAC solutions.

Some customers noted challenges with KMP's communication and response times, expressing frustration over high pricing estimates compared to competitors. A few reviews mentioned dissatisfaction with work quality and unresolved billing disputes, while others highlighted a lack of information regarding responsibilities in sewer line repairs. These aspects may be worth considering for potential clients.

Customers consistently praise the company's honesty, quick response times, and professional service. Many highlight the efficiency in resolving HVAC issues, fair pricing, and proactive communication. Exceptional customer service from staff members like Bobby and Yashua further enhances the positive experiences, leading to repeat business and strong recommendations.

Some customers report frustrating experiences due to poor communication, including issues with scheduling and follow-ups. A handful of reviews mention dissatisfaction with installation quality and perceived overcharging, leading to additional costs. Additionally, instances of missed appointments contribute to a sense of unreliability, leaving some consumers feeling misled and dissatisfied with the overall service.

Customers appreciate the courteous and knowledgeable service provided by the technicians, particularly Joe, who offers clear explanations. The company is recognized for its fast, efficient responses to emergencies and is highly recommended for its professionalism in Dallas.

Some customers have reported issues with customer service responsiveness and product quality, noting that delays and misunderstandings can occur. A handful of reviews mention difficulties with returns and exchanges, suggesting that the process may not be as smooth as expected. Additionally, a few consumers expressed concerns about pricing compared to similar offerings in the market.

Customers consistently praise Heritage Air for their exceptional service and knowledgeable staff. Quick response times, professional installations, and reliable communication during emergencies stand out, along with fair pricing. Overall, clients appreciate the noticeable improvements in home comfort following their HVAC services.

Some customers have noted challenges with customer service responsiveness and product quality. A handful of reviews mention issues with shipping delays and difficulties in processing returns. Additionally, there are comments about the pricing not aligning with perceived value, which may be worth considering for potential buyers.

Customers consistently praise Hightower Service for their dependable staff, quick response times, and high-quality work. The team's professionalism, thorough communication, and competitive pricing stand out, as does their ability to provide effective solutions without upselling. Many appreciate the cleanliness and respect shown during service, making Hightower a reliable choice for HVAC and maintenance needs.

Some customers express dissatisfaction with Hightower Services due to high quotes for repairs and a lack of cost transparency. While timely service is noted, concerns about overpricing and delays in the refund process are highlighted. A few reviews mention poor driving experiences with their vehicles, suggesting that customer service may need improvement.

Serveway Heating and A/C stands out for its prompt, professional service and effective communication, especially during emergencies. Customers praise the technicians for their expertise, honesty, and respect, often highlighting specific staff members like Brian, Roberto, and Marquis. The company excels in pricing and thorough service, making it a dependable choice for HVAC needs.

Some customers expressed concerns over unclear pricing and pressure for immediate financing, while others noted issues with membership cancellation policies. A handful of reviews mentioned ineffective diagnoses and additional charges from new staff, leading to dissatisfaction with service quality and perceived dishonesty in upselling practices.

Customers consistently praise C&S Air for their exceptional service, knowledgeable and kind staff, and fair pricing. The team is noted for their responsiveness, professionalism, and efficiency, especially during emergencies. Many long-term users appreciate the trustworthy communication and lack of upselling, highlighting a commitment to customer satisfaction.

Some customers have noted concerns with the company's customer service responsiveness and perceived delays in shipping. A handful of reviews mention dissatisfaction with product quality, indicating that expectations may not always align with the received items. Additionally, a few customers expressed frustration with the return process, suggesting it could be more streamlined.

Airtron consistently receives praise for its quick response times and knowledgeable technicians. Customers appreciate the professionalism, thoroughness, and friendly service offered during maintenance and repairs. Many long-term clients highlight the reliable and affordable service, noting effective problem-solving and excellent communication, which fosters confidence in the company's expertise.

Some customers reported disappointment with Airtron's service, noting issues such as high prices, poor communication, and unresolved HVAC problems. A handful of reviews highlighted frustrations with mandatory service agreements and missed appointments, which contributed to a lack of trust. Overall, experiences were marred by inadequate support and dissatisfaction with both installation and repair services.

Customers consistently praise the professionalism, thoroughness, and excellent communication of the technicians, particularly David and Miguel. The follow-up service and problem-solving skills are highlighted as key strengths, along with the friendly and personal approach that fosters loyalty. Overall, the company is recognized for its commitment to quality service and customer satisfaction.

Some customers have expressed dissatisfaction with aggressive sales tactics and rude communication from staff. A handful of reviews mention issues with poor response times for urgent services, as well as delays and no-shows for scheduled appointments. Additionally, concerns about high labor charges and perceived dishonesty regarding pricing and services have been noted.