Top Foundation Repair Pros in Kalamazoo, Michigan

Customers consistently praise Thomas Family Waterproofing for their prompt, knowledgeable service and honest communication. John stands out for providing effective, cost-saving solutions without upselling, while maintaining professionalism and cleanliness. The company is recognized for its integrity, timely responses, and high-quality workmanship, making them highly recommended for waterproofing needs.

Some customers have noted issues with customer service responsiveness and delays in order fulfillment. A handful of reviews mention dissatisfaction with product quality and communication regarding returns. Additionally, a few users expressed concerns about the pricing being high compared to competitors.

Customers consistently praise Great Lakes Waterproofing for their friendly, professional service and efficient, non-invasive solutions to water issues. The team is noted for clear communication, timely scheduling, and thorough follow-ups, contributing to a smooth experience. Many highlight their reasonable pricing and effective results, with several returning for additional work.

Some customers have expressed disappointment with high service charges, lack of effective solutions for leaks, and unresolved foundation issues after costly jobs. Additionally, a handful of reviews mention poor communication, inadequate follow-up, and delays, leading to frustration. Overall, there are concerns about customer service quality and the perceived effectiveness of the company's services.