Top Window Replacement Pros in Rapid City, South Dakota

Customers consistently praise the company's professionalism, excellent communication, and high-quality workmanship throughout their bathroom and window renovation projects. Staff members, particularly Drew, James, and Tim, are noted for their knowledge, helpfulness, and attention to detail, ensuring a smooth process and overall satisfaction.

Some customers have noted that while service was initially good, there were post-installation issues and a lack of effective follow-up, leading to frustration. This aspect may be a consideration for potential clients.

Hagen Glass is consistently praised for its professional and timely service, exceptional workmanship, and friendly staff. Customers appreciate the attention to detail, effective communication, and the company's focus on energy efficiency. Many highlight the reasonable pricing and the helpful guidance provided during the installation and repair processes, contributing to an overall positive experience.

Some customers have reported dissatisfaction with Hagen Glass due to high pricing and perceived poor communication from the staff. A handful of reviews mention delays, disorganization, and issues with honoring contracts, leading to frustration and confusion. While the quality of work is noted as exceptional, these communication and service concerns seem to impact customer experiences.

Customers consistently praise the knowledgeable and friendly staff, highlighting their helpfulness in finding materials and providing excellent service. The high-quality products and accommodating team contribute to an enjoyable project experience, making the company highly recommended for home exterior needs.

Some customers reported frustration due to long wait times and early closing hours, which they felt affected their overall experience. A handful of reviews also mentioned a desire for extended hours to better accommodate their schedules.