Top Window Replacement Pros in Chicopee, Massachusetts

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Kubala Home Improvement

Ludlow
10

425 Reviews

  • Window Replacement/Installation
  • Glass Doors

What customers like

Customers consistently praise Kubala Home Improvement for their exceptional service, professional communication, and high-quality workmanship throughout the window and door installation process. Many highlight the seamless experience from consultation to installation, quick turnaround times, and attention to detail, making them highly satisfied with the overall results.

What customers dislike

Some customers have expressed concerns about customer service responsiveness and product availability. A handful of reviews mention issues with delivery times and order accuracy. Additionally, there are mentions of dissatisfaction with pricing and perceived value for money. These factors may be worth considering when evaluating the company's offerings.

  • Monday9am–5pm
  • Tuesday9am–5pm
  • Wednesday9am–5pm
  • Thursday9am–5pm
  • Friday9am–5pm
  • SaturdayClosed
  • SundayClosed

Yankee Home

Chicopee
9.9

829 Reviews

  • Glass Doors
  • Bay Windows
  • Window Replacement/Installation
  • Energy Efficient Options
  • Glass Showers
  • Double Hung

What customers like

Yankee Home earns high praise for its exceptional customer service, professional installation, and quality craftsmanship. Customers appreciate the team's attention to detail, clear communication, and efficient project completion, particularly in bathroom renovations like tub-to-shower conversions. The knowledgeable staff makes clients feel comfortable and prioritized, ensuring a smooth and satisfying experience.

What customers dislike

Some customers have noted concerns with slow response times and customer service experiences. A handful of reviews mention issues with product quality not meeting expectations. Additionally, there are mentions of difficulty navigating the website, which may impact the overall shopping experience.

  • Monday8:30am–8pm
  • Tuesday8:30am–8pm
  • Wednesday8:30am–8pm
  • Thursday8:30am–8pm
  • Friday8:30am–8pm
  • Saturday9am–2pm
  • SundayClosed

Long Home Products

Windsor
9.9

720 Reviews

  • Glass Showers
  • Window Replacement/Installation
  • Double Hung
  • Energy Efficient Options
  • Bay Windows
  • Glass Doors

What customers like

Customers consistently praised Shawndel Evans and the team for their responsive, knowledgeable, and professional service. The affordable pricing, clear communication, and thorough explanations throughout various home renovation projects, particularly bathrooms and windows, contributed to a highly satisfying experience. Many reviewers noted the team's kindness and willingness to meet customer needs, making the renovation process enjoyable and reassuring.

What customers dislike

Some customers have noted delays in project completion since July, leading to financial stress. A handful of reviews mention high-pressure sales tactics, difficulties in communication, and concerns about the quality of workmanship. Additionally, issues with deposit refunds and overall customer service have contributed to a less-than-satisfactory experience for some.

  • Monday8am–8pm
  • Tuesday8am–8pm
  • Wednesday8am–8pm
  • Thursday8am–8pm
  • Friday8am–8pm
  • Saturday8am–6pm
  • Sunday9am–5pm

Window World of Western Massachusetts

Belchertown
9.9

655 Reviews

  • Bay Windows
  • Glass Doors
  • Window Replacement/Installation
  • Double Hung
  • Vinyl Frames
  • Wood Frames

What customers like

Customers consistently praise Window World for their exceptional installation services, knowledgeable and respectful staff, and high-quality products. Many highlight the professionalism, clear communication, and efficiency of the installation teams, noting their attention to detail and the cleanliness of their work. Overall, experiences reflect a strong commitment to customer satisfaction and quality workmanship.

What customers dislike

Some customers have reported dissatisfaction with the gutter guards installation process, noting occasional issues with quality. Additionally, a handful of reviews mention concerns about follow-up service, indicating that responses to inquiries could be more timely and helpful.

  • Monday8:30am–5pm
  • Tuesday8:30am–5pm
  • Wednesday8:30am–5pm
  • Thursday8:30am–5pm
  • Friday8:30am–5pm
  • SaturdayClosed
  • SundayClosed

ProEdge Remodeling

Windsor
9.7

214 Reviews

  • Custom Window Designs
  • Window Replacement/Installation
  • Storm/Impact Windows
  • Bay Windows
  • Double Hung
  • Energy Efficient Options
  • Vinyl Frames
  • Glass Doors

What customers like

ProEdge Remodeling stands out for its exceptional customer service, professional installation, and high-quality windows and doors. Customers appreciate the knowledgeable and courteous staff, as well as the efficient work and clear communication throughout the process. Many highlight the great pricing and financing options, resulting in consistently positive experiences and satisfaction with their new installations.

What customers dislike

Some customers have noted challenges with communication and experienced rude interactions following initial positive sales encounters. A handful of reviews mention aggressive sales tactics and excessive follow-ups. Additionally, concerns were raised about outdated sales approaches and issues with customer service, including unreturned deposits and threats of legal action without services rendered.

  • Monday9am–8pm
  • Tuesday9am–8pm
  • Wednesday9am–8pm
  • Thursday9am–8pm
  • Friday9am–8pm
  • Saturday9am–3pm
  • Sunday3–8pm

Pella Windows & Doors of West Springfield

West Springfield
9.5

156 Reviews

  • Window Replacement/Installation
  • Fiberglass Frames
  • Double Hung
  • Glass Doors

What customers like

Customers consistently praise Pella Products for their exceptional service, knowledgeable staff, and professional installation. Reviews highlight the quality of windows and doors, efficient communication, and a seamless purchasing process. Installers are noted for their expertise, cleanliness, and friendliness, leading to high satisfaction and recommendations for future projects.

What customers dislike

Some customers have reported frustrations with Pella windows and doors, citing issues like poor quality and leaks. A handful of reviews mention unresponsive staff and high quotes for unnecessary work, leading to long waits for service and ongoing damage. Additionally, scheduling and communication have been described as confusing and unpleasant.

  • Monday9am–5pm
  • Tuesday9am–5pm
  • Wednesday9am–5pm
  • Thursday9am–5pm
  • Friday9am–5pm
  • SaturdayClosed
  • SundayClosed

Alliance Home Improvement Inc

Chicopee
8.6

81 Reviews

  • Window Replacement/Installation

What customers like

Customers consistently praise Alliance Home Improvement for their excellent workmanship, timely service, and strong communication. Many highlight the professionalism of the team, attention to detail, and reasonable pricing, leading to a highly satisfying overall experience for various home improvement projects.

What customers dislike

Some customers have noted that the finish work was not up to expectations, leading to the need for additional repairs. Additionally, a handful of reviews mentioned a lack of follow-up regarding customer satisfaction, which may leave some feeling undervalued.

  • Monday5am–11pm
  • Tuesday5am–11pm
  • Wednesday5am–11pm
  • Thursday5am–11pm
  • Friday5am–11pm
  • Saturday5am–11pm
  • Sunday5am–11pm

Yankee Glass and Trailer Sales

Chicopee
8.3

60 Reviews

  • Glass Showers
  • Window Replacement/Installation
  • Window Repair

What customers like

Yankee Glass is highly praised for its excellent service, professionalism, and quality workmanship across various glass replacements and installations. Customers appreciate the timely responses, fair pricing, and friendly staff, often noting a positive overall experience. Many recommend the company for both auto glass and custom projects due to their attention to detail and commitment to customer satisfaction.

What customers dislike

Some customers have raised concerns about the integrity of the personnel hired by the company. A handful of reviews suggest that issues with reliability and professionalism may impact overall service satisfaction, which could be worth considering for potential clients.

  • Monday8am–5pm
  • Tuesday8am–5pm
  • Wednesday8am–5pm
  • Thursday8am–5pm
  • Friday8am–5pm
  • SaturdayClosed
  • SundayClosed

Innerglass Window Systems

Herman Dr
6.3

25 Reviews

  • Storm/Impact Windows
  • Tempered Glass
  • Window Replacement/Installation
  • Energy Efficient Options
  • Custom Window Designs

What customers like

Customers consistently praise Innerglass storm windows for their exceptional quality, perfect fit, and effective insulation. The installation process is described as easy, and the customer service is noted as outstanding, with a knowledgeable and attentive team. Many appreciate the significant improvements in home comfort and energy efficiency, especially for historic homes.

What customers dislike

Some customers feel the products are overpriced and express concerns about quality. A handful of reviews suggest that the value may not justify the investment, indicating that potential buyers might want to consider these factors before making a purchase.

  • Monday9am–5pm
  • Tuesday9am–5pm
  • Wednesday9am–5pm
  • Thursday9am–5pm
  • FridayClosed
  • SaturdayClosed
  • SundayClosed

WKB Carpentry Inc

Springfield
6.3

21 Reviews

  • Window Replacement/Installation

What customers like

Customers consistently praise WKB Carpentry for their professionalism, high-quality workmanship, and clear communication. Bill and his team are known for their reliability, timely service, and attention to detail, ensuring a clean and satisfactory installation experience. Many recommend them for future projects, highlighting their fair pricing and exceptional customer service.

What customers dislike

Some customers have expressed concerns about slow customer service and delays in response times. A handful of reviews mention issues with product quality and inconsistencies in order fulfillment. Additionally, some users have noted that the pricing may not always reflect the value received.

  • Monday6am–7pm
  • Tuesday6am–7pm
  • Wednesday6am–7pm
  • Thursday6am–8pm
  • Friday6am–7pm
  • Saturday7am–3pm
  • Sunday7:30am–3pm
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