Top Solar Installation Pros in San Rafael, California

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SunPower

Richmond
9.8

1,583 Reviews

  • Battery Storage
  • Consultation
  • Panel Installation

What customers like

Customers consistently praise SunPower for their professional service, effective communication, and quick installations. Technicians like Warren, Peter, and Dago received high marks for their expertise and thorough explanations, ensuring a seamless experience. Consumers appreciate the quality of the solar panels, exceptional customer service, and the long-term savings on energy bills.

What customers dislike

Some customers have expressed frustration with SunPower's communication and service, noting delays in installation and unresolved issues post-installation. There are concerns about poor customer support, long wait times, and ongoing problems with system performance. A few reviews mention misleading sales practices and dissatisfaction with warranty handling, leading to a sense of disappointment among users.

  • Monday5am–8pm
  • Tuesday5am–8pm
  • Wednesday5am–8pm
  • Thursday5am–8pm
  • Friday5am–8pm
  • Saturday6am–8pm
  • Sunday6am–8pm

SolarUnion

San Francisco
8.9

132 Reviews

  • Cleaning and Maintenance
  • Panel Installation
  • Skilled Repairs
  • Consultation
  • Battery Storage
  • Solar Panel Upgrades

What customers like

Customers consistently praise SolarUnion for their thorough communication, professionalism, and quality installation services. Many highlight the company's competitive pricing, efficient project management, and strong warranties, leading to high satisfaction levels. While some mention minor delays and communication gaps, the overall feedback emphasizes a smooth transition to solar energy and effective customer support throughout the process.

What customers dislike

Some customers express frustration with SolarUnion's communication and responsiveness regarding installation issues and warranty concerns. A handful of reviews mention misleading pricing and unfulfilled promises, while others cite significant delays and unresolved problems after installation. Although installation quality was noted positively by some, follow-up support and service have left a lot to be desired.

  • MondayOpen 24 Hours
  • TuesdayOpen 24 Hours
  • WednesdayOpen 24 Hours
  • ThursdayOpen 24 Hours
  • FridayOpen 24 Hours
  • SaturdayOpen 24 Hours
  • SundayOpen 24 Hours

Pac Solar Corporation

San Rafael
8.6

68 Reviews

  • Battery Storage
  • Panel Installation

What customers like

PacSolar, particularly Eric Miller, is praised for exceptional service and clear communication throughout the solar installation process. Customers appreciate the professional approach, competitive pricing, and quick installation. The team's attentiveness, knowledgeable guidance, and commitment to customer satisfaction contribute to a seamless experience, making PacSolar highly recommended for solar solutions.

What customers dislike

Some customers have noted delays in customer service responses and issues with product quality. A handful of reviews mention dissatisfaction with the return process, citing it as complicated. Additionally, a few users have expressed concerns about the clarity of product descriptions, which led to unexpected results.

  • Monday8am–5pm
  • Tuesday8am–5pm
  • Wednesday8am–5pm
  • Thursday8am–5pm
  • Friday8am–5pm
  • SaturdayClosed
  • SundayClosed

Simply Solar

Petaluma
8.5

80 Reviews

  • Permit Assistance
  • Consultation
  • Battery Storage
  • Panel Installation

What customers like

Simply Solar stands out for its knowledgeable staff, excellent communication, and efficient installation processes. Customers appreciate the company's responsiveness, professionalism, and attention to detail, which contribute to a smooth and enjoyable solar installation experience. While not the cheapest option, the high-quality service and significant energy savings make Simply Solar highly recommended.

What customers dislike

Some customers have noted issues with poor installation, ongoing roof leaks, and inadequate communication. A handful of reviews mention frustrations with delays, blame shifting, and a lack of follow-up from customer service. Additionally, there are concerns about miscommunication during the sales process and unresolved issues post-installation, leading to a generally disappointing experience.

  • Monday8am–6pm
  • Tuesday8am–6pm
  • Wednesday8am–6pm
  • Thursday8am–6pm
  • Friday8am–6pm
  • SaturdayClosed
  • SundayClosed

CivicSolar, Inc

Oakland
8.4

90 Reviews

  • Panel Installation
  • Battery Storage

What customers like

CivicSolar is praised for its responsive and knowledgeable team, exceptional customer service, and competitive pricing. Customers appreciate the quick issue resolution, timely delivery, and professionalism of the staff, making the process of acquiring solar solutions smooth and efficient. The expertise in solar products and strong communication further enhances the overall positive experience.

What customers dislike

Some customers have noted unhelpful customer service, which seems more focused on promotions than assisting with inquiries. A handful of reviews mention shipment delays and unexpected costs. Additionally, concerns regarding the company's legitimacy were raised due to a disconnected phone number, and there was notable dissatisfaction with the overall sales experience.

  • Monday8am–6pm
  • Tuesday8am–6pm
  • Wednesday8am–6pm
  • Thursday8am–6pm
  • Friday8am–6pm
  • SaturdayClosed
  • SundayClosed

SolarCraft

Novato
6.7

39 Reviews

  • Battery Storage
  • Skilled Repairs
  • Panel Installation
  • Financing Assistance
  • Cleaning and Maintenance

What customers like

Customers consistently praise SolarCraft for their excellent service, professionalism, and effective communication throughout the solar installation process. Many highlight the quality of the installations, significant energy savings, and commitment to customer satisfaction, making them highly recommend the company for solar energy solutions.

What customers dislike

Some customers have noted challenges with communication and responsiveness, leading to frustration, installation issues, and dissatisfaction with service quality. A few reviews mention delays in warranty handling and persistent telemarketing, while others express concerns over pricing transparency and ongoing problems with system performance. Overall, customer support appears to be a recurring area for improvement.

  • Monday8am–5pm
  • Tuesday8am–5pm
  • Wednesday8am–5pm
  • Thursday8am–5pm
  • Friday8am–5pm
  • SaturdayClosed
  • SundayClosed

Earthwise Energy

San Anselmo
6.4

23 Reviews

  • Skilled Repairs
  • Consultation
  • Panel Installation
  • Permit Assistance
  • Battery Storage
  • Grid Tied Solar System

What customers like

Earthwise Energy is widely praised for its excellent communication, professionalism, and reliable service during solar panel installations. Customers appreciate the knowledgeable and responsive team, fair pricing, and quality work, making the installation process smooth and efficient. Many recommend Earthwise for their commitment to customer satisfaction and support throughout the project.

What customers dislike

Some customers have noted challenges with customer service responsiveness and product availability. A handful of reviews mention issues with product quality and unexpected delays in shipping. Additionally, a few consumers expressed dissatisfaction with the returns process, finding it to be more complex than anticipated. These aspects might be worth considering before making a purchase.

  • Monday9am–5pm
  • Tuesday9am–5pm
  • Wednesday9am–5pm
  • Thursday9am–5pm
  • Friday9am–5pm
  • SaturdayClosed
  • SundayClosed

GRID Alternatives

Oakland
6.2

23 Reviews

  • Panel Installation
  • Battery Storage

What customers like

GRID Alternatives is praised for its dedication to providing free solar installations to low-income families, showcasing exceptional service and communication. Customers appreciate the professional staff, timely installations, and significant savings on utility bills. Volunteers highlight rewarding experiences and impactful community work, underscoring the organization's commitment to renewable energy access and social justice.

What customers dislike

Some customers express concerns about poor communication and responsiveness after the initial sale of solar panels. A handful of reviews mention that while installation was satisfactory, issues with the solar panels were not adequately addressed, leading to unresolved problems and a lack of support.

  • Monday9am–5pm
  • Tuesday9am–5pm
  • Wednesday9am–5pm
  • Thursday9am–5pm
  • Friday9am–5pm
  • SaturdayClosed
  • SundayClosed

Sun First Solar

San Rafael
5.8

26 Reviews

  • Battery Storage
  • Financing Assistance
  • Permit Assistance
  • Consultation
  • Panel Installation

What customers like

Sun First Solar earns high praise for its exceptional customer service, knowledgeable staff, and efficient installations. Customers appreciate clear communication, competitive pricing, and a seamless installation process. Many highlight the professionalism and responsiveness of the team, as well as the impressive performance of their solar systems, resulting in significant savings on electric bills.

What customers dislike

Some customers have noted issues with poor communication and follow-up regarding quotes and project timelines. A few reviews mention dissatisfaction with service execution, causing property damage and leaving projects incomplete. Additionally, there were concerns about misleading pricing information and unsolicited marketing calls, which contributed to a frustrating experience for some.

  • Monday7:30am–4pm
  • Tuesday7:30am–4pm
  • Wednesday7:30am–4pm
  • Thursday7:30am–4pm
  • FridayClosed
  • SaturdayClosed
  • SundayClosed

Spruce Finance

San Francisco
3.4

26 Reviews

  • Cleaning and Maintenance
  • Battery Storage
  • Panel Installation

What customers like

Customers consistently praise Christopher for his quick and effective problem-solving skills. His ability to resolve issues promptly leaves a positive impression, reinforcing the company's commitment to excellent customer service.

What customers dislike

Some customers express frustration with poor communication, delayed paperwork, and unresolved billing issues. A handful of reviews mention dissatisfaction with customer service responsiveness and perceived incompetence in handling contracts and repairs. There are concerns regarding high costs and a lack of follow-through on service promises, leading to ongoing issues that some feel are untrustworthy.

  • MondayOpen 24 Hours
  • TuesdayOpen 24 Hours
  • WednesdayOpen 24 Hours
  • ThursdayOpen 24 Hours
  • FridayOpen 24 Hours
  • SaturdayOpen 24 Hours
  • SundayOpen 24 Hours
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