Top Roofing Service Pros in Grafton, Illinois

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Shake Guys

Lake Zurich
10

227 Reviews

  • Slate
  • Mold Remediation
  • Replacement
  • Roof Repair
  • Asphalt Roofs
  • Wood Roofs
  • Skylights
  • Ventilation
  • Metal Roofs
  • Quality Inspection

What customers like

The Shake Guys consistently impress customers with their excellent communication, work quality, and professionalism in handling roofing projects. Many reviews highlight their thorough estimates, quick responses, and ethical practices. Customers appreciate the knowledgeable team, particularly Chad, for their commitment to resolving issues and ensuring a smooth experience, ultimately leading to high satisfaction and recommendations.

What customers dislike

Some customers have noted challenges with communication and responsiveness when seeking services, particularly regarding follow-ups on repairs. Instances of frustration due to unfulfilled promises of contact have also been highlighted in a handful of reviews.

  • Monday8am–4pm
  • Tuesday8am–4pm
  • Wednesday8am–4pm
  • Thursday8am–4pm
  • Friday8am–4pm
  • SaturdayClosed
  • SundayClosed

Expert Roofing Inc

Crystal Lake
9.9

385 Reviews

  • Quality Inspection
  • Replacement
  • Roof Repair
  • Flat Roofs

What customers like

Expert Roofing stands out for its exceptional communication, professionalism, and quality workmanship. Customers appreciate the smooth handling of insurance processes and timely service, often highlighting individual team members for their attentiveness and expertise. The company has garnered praise for delivering beautiful results and making stressful repairs straightforward and hassle-free.

What customers dislike

Some customers reported positive initial communication but experienced installation errors and quality concerns. A handful mentioned extra charges, rude staff, and unprofessional project management, which contributed to frustrations over unexpected costs and inconsistent communication. Additionally, a few noted difficulties in responsiveness regarding minor issues and price increases after the initial quote.

  • Monday9am–5pm
  • Tuesday9am–5pm
  • Wednesday9am–5pm
  • Thursday9am–5pm
  • Friday9am–5pm
  • SaturdayClosed
  • SundayClosed

Nico Roofing & Exteriors

Streamwood
9.9

211 Reviews

  • Asphalt Roofs
  • Slate
  • Flat Roofs
  • Replacement
  • Roof Repair

What customers like

Nico Roofing & Exteriors is highly praised for its professionalism, excellent communication, and quality workmanship. Customers commend the knowledgeable staff for timely service and effective insurance handling. The team consistently delivers high-quality roofing and siding work at competitive prices, resulting in high satisfaction and recommendations.

What customers dislike

Some customers note frustrations with poor communication and site cleanliness, which detracted from their overall experience. A handful of reviews mention unresponsiveness after assistance with insurance claims, leading to additional stress during the roofing process.

  • Monday9am–6pm
  • Tuesday9am–6pm
  • Wednesday9am–6pm
  • Thursday9am–6pm
  • Friday9am–6pm
  • Saturday9am–5pm
  • SundayClosed

Innovative Home Concepts, Inc

Crystal Lake
9.8

320 Reviews

  • Slate
  • Metal Roofs
  • Flat Roofs
  • Replacement
  • Roof Repair
  • Wood Roofs
  • Mold Remediation
  • Asphalt Roofs
  • Quality Inspection

What customers like

Customers consistently praise Innovative Home Concepts for their exceptional craftsmanship, professionalism, and customer service. The team is noted for timely installations, effective communication, and thorough handling of insurance claims. Clients appreciate the friendly and knowledgeable staff, ensuring a smooth experience from initial consultation to project completion.

What customers dislike

Some customers report initial satisfaction with service but express concerns over poor follow-up and inadequate communication. Issues with workmanship, such as leaks and mold, have led to frustration, as well as unresolved warranty claims. A few reviews indicate high costs and financing difficulties, contributing to a generally disappointing experience with customer service.

  • Monday8am–4pm
  • Tuesday8am–4pm
  • Wednesday8am–4pm
  • Thursday8am–4pm
  • Friday8am–4pm
  • SaturdayClosed
  • SundayClosed

Holda Construction Roofing and Siding

Palatine
9.7

209 Reviews

  • Skylights
  • Roof Repair
  • Ventilation
  • Replacement

What customers like

Customers consistently praise Holda Construction for their exceptional service, high-quality work, and effective communication. Mariusz and his team are noted for their professionalism, responsiveness, and fair pricing, making them highly recommended for roofing and siding projects. Clients appreciate the thoroughness and expertise, ensuring a smooth and satisfying experience throughout the process.

What customers dislike

Some customers noted high quotes compared to other contractors and expressed frustration over communication issues and delays in receiving estimates. While initial responses seemed promising, follow-up communication was often lacking, leading to feelings of neglect and prompting some to seek services elsewhere.

  • Monday8am–7pm
  • Tuesday8am–7pm
  • Wednesday8am–7pm
  • Thursday8am–7pm
  • Friday8am–7pm
  • Saturday8am–3pm
  • SundayClosed

Stanley Roofing Co

East Dundee
9.5

143 Reviews

  • Mold Remediation
  • Replacement
  • Quality Inspection
  • Skylights
  • Ventilation
  • Roof Repair

What customers like

Stanley Roofing stands out for their exceptional customer service, efficient communication, and high-quality workmanship. Customers appreciate the team's professionalism, responsiveness, and expertise, particularly in navigating insurance claims. Many report a smooth and timely process for roofing and siding projects, consistently recommending Stanley Roofing for their thoroughness and attention to detail.

What customers dislike

Some customers have reported issues with customer service responsiveness and product quality. A handful of reviews mention delays in shipping and difficulties with returns. Additionally, a few users express dissatisfaction with the pricing compared to similar offerings in the market.

  • Monday8am–5pm
  • Tuesday8am–5pm
  • Wednesday8am–5pm
  • Thursday8am–5pm
  • Friday8am–5pm
  • Saturday8am–5pm
  • Sunday8am–2pm

Peerless Roofing Inc.

McHenry
9.4

149 Reviews

  • Wood Roofs
  • Replacement
  • Quality Inspection
  • Flat Roofs
  • Roof Repair

What customers like

Customers consistently praise Peerless Roofing for their professional workmanship, quick turnaround, and competitive pricing. They highlight the company's attention to detail, excellent communication, and thorough inspections that build trust. Many reviews note the team's efficiency and ability to leave job sites clean, making Peerless a highly recommended choice for roofing and gutter services.

What customers dislike

Some customers have reported experiences with missed appointments and poor customer service, particularly noting interactions with a rude salesperson. A handful of reviews mention feelings of disrespect and dissatisfaction with the company's responses to complaints, suggesting that communication could be improved.

  • Monday7am–6pm
  • Tuesday7am–6pm
  • Wednesday7am–6pm
  • Thursday7am–6pm
  • Friday7am–6pm
  • Saturday7am–6pm
  • Sunday7am–6pm

Aloha Construction, Inc.

Lake Zurich
9.3

273 Reviews

  • Quality Inspection
  • Roof Repair
  • Replacement
  • Flat Roofs
  • Asphalt Roofs
  • Wood Roofs
  • Terra Cotta

What customers like

Aloha Construction consistently earns praise for their exceptional service, professionalism, and clear communication throughout roofing, siding, and gutter projects. Customers appreciate their timely response, quality workmanship, and ability to handle insurance processes smoothly, resulting in stress-free experiences and high satisfaction rates.

What customers dislike

Some customers have expressed frustration with Aloha Construction regarding poor communication, unfulfilled promises, and subpar work quality. Issues with billing practices and the company's sales tactics have also been highlighted, along with concerns about transparency and responsiveness. A handful of reviewers described experiences that raised questions about the company's professionalism and overall service satisfaction.

  • Monday8am–10pm
  • Tuesday8am–10pm
  • Wednesday8am–10pm
  • Thursday8am–10pm
  • Friday8am–10pm
  • Saturday8am–10pm
  • SundayClosed

Dynico Roofing

McHenry
9.3

136 Reviews

  • Roof Cleaning
  • Roof Repair
  • Replacement
  • Slate
  • Ventilation
  • Asphalt Roofs
  • Rubber Roofs
  • Mold Remediation
  • Quality Inspection
  • Skylights
  • Metal Roofs

What customers like

Dynico Roofing is praised for its knowledgeable staff, excellent communication, and high-quality workmanship. Customers appreciate the quick response times, fair pricing, and thorough project management. Many reviews highlight the company's professionalism and reliability, particularly during emergency repairs, making Dynico a trusted choice for roofing and siding services.

What customers dislike

Some customers express dissatisfaction with the company's customer service and communication, particularly regarding response times for emergency repairs. This has led to frustrations and, in some cases, cancellations of projects after initially positive experiences.

  • Monday6am–6:30pm
  • Tuesday6am–6:30pm
  • Wednesday6am–6:30pm
  • Thursday6am–6:30pm
  • Friday6am–6:30pm
  • Saturday6am–6:30pm
  • SundayClosed

Fiji Construction Incorporated

Cary
9.1

134 Reviews

  • Skylights
  • Quality Inspection
  • Flat Roofs
  • Replacement
  • Roof Repair

What customers like

Fiji Construction consistently receives praise for its exceptional service, professionalism, and quality workmanship. Customers appreciate the company's excellent communication, efficiency in handling insurance claims, and timely project completion. The friendly, knowledgeable staff and their commitment to customer satisfaction further enhance the positive experience, making them highly recommended for roofing and siding needs.

What customers dislike

Some customers express concerns about communication issues and follow-up after service requests, noting frustration with unresolved repairs. A handful of reviews mention feelings of being misled regarding service claims and highlight workmanship problems. Additionally, there are mentions of aggressive behavior from the owner, which has contributed to a negative experience for some consumers.

  • Monday8am–5pm
  • Tuesday8am–5pm
  • Wednesday8am–5pm
  • Thursday8am–5pm
  • Friday8am–5pm
  • SaturdayClosed
  • SundayClosed
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