Top Plumbing Service Pros in Grand Island, Nebraska

Customers consistently praise the company's quick, affordable, and professional plumbing services. The team, led by Brandon, is noted for their friendly demeanor, effective communication, and ability to resolve issues efficiently, even during emergencies or weekends. With clear pricing and exceptional customer care, many recommend their services for any plumbing needs.

Some customers mention issues with customer service responsiveness and delays in communication. A handful of reviews highlight concerns about product quality not meeting expectations, with occasional difficulties in returns and refunds. Additionally, there are comments regarding a lack of clear information on shipping times.

Herman Plumbing stands out for its prompt, reliable service and knowledgeable staff. Customers appreciate the friendly demeanor, effective communication, and timely responses, even during emergencies or weekends. The company consistently delivers quality work at reasonable prices, earning high recommendations for their professionalism and commitment to resolving plumbing issues.

Some customers have expressed frustration with communication and timeliness, particularly during emergencies. There are mentions of rude service, unauthorized charges, and issues with billing. While some technicians are noted as knowledgeable, the overall customer service experience leaves much to be desired, contributing to dissatisfaction among a handful of reviewers.