Top Plumbing Service Pros in Joplin, Missouri

Satterlee Plumbing & HVAC stands out for its prompt response times, professional and courteous technicians, and excellent customer service. Customers appreciate the fair pricing, quality workmanship, and the ability to handle emergencies effectively, which fosters loyalty and positive experiences.

Some customers express frustration with the company's upfront credit card requirement and report poor communication regarding scheduling and follow-ups. A handful mention delays, no-shows, and dissatisfaction with service quality and pricing. Additionally, concerns about unclear billing and customer service interactions suggest room for improvement in these areas.

Customers consistently praise the plumbing service for its professionalism, quick response times, and affordable pricing. The team is noted for their excellent communication, thorough work, and ability to resolve issues efficiently. Many reviewers highlight the friendly and knowledgeable staff, making it a highly recommended choice for reliable plumbing services.

Some customers noted challenges with plumbing issues that were not resolved satisfactorily, alongside feelings of poor communication and unclear pricing. A handful of reviews mentioned experiences of feeling dismissed by the owner and dissatisfaction with the quality of work. Additionally, there were concerns about appointment delays and a lack of responsiveness.