Top Plumbing Service Pros in New Britain, Connecticut

Customers consistently commend Call The Bee for its prompt, professional service and knowledgeable technicians. The team excels in clear communication, effective problem-solving, and timely project completion, ensuring a seamless experience. Many reviews highlight the courteous and friendly demeanor of the staff, making them highly recommended for HVAC, plumbing, and emergency services.

Some customers express concerns about hidden costs and high pricing, noting instances of poor management and communication. A handful of reviews mention pressure during sales and dissatisfaction with the quote process. While installation and technician quality were appreciated, issues with invoicing and service delays contribute to an overall sense of disappointment.

Ray Page Plumbing is consistently praised for its quick response times, professionalism, and high-quality workmanship. Customers appreciate the clear communication, fair pricing, and friendly staff, making it a reliable choice for plumbing needs. Many reviews highlight the technicians' expertise and courteous service, ensuring satisfaction during various plumbing tasks.

Some customers reported feeling overcharged for urgent plumbing services, citing issues with work quality and communication. A handful of reviews mentioned complications due to permit and installation problems, as well as frustration over undiagnosed issues and misleading quotes. Concerns about professionalism also emerged, suggesting room for improvement in customer service.

Customers consistently praise Bluefrog for their exceptional service, knowledgeable staff, and prompt responses. The company is recognized for fair pricing, clear communication, and high-quality work, especially during plumbing installations and repairs. Many reviews highlight the friendly demeanor of the technicians and their professionalism, making the overall experience positive and reliable.

Some customers have expressed disappointment with Bluefrog's service, noting delays in appointments and high charges without resolving issues. A handful of reviews mention poor communication and responsiveness, particularly for urgent plumbing needs. Additionally, some found the flat rate pricing to be excessive compared to DIY options, despite acknowledging the professionalism of the service.

DelPonte Plumbing is highly praised for its prompt and professional service across various plumbing and remodeling tasks. Customers highlight the expertise and friendliness of technicians like Justin and Ozzy, who provide thorough explanations and efficient solutions. The company is consistently recognized for its reliability, quality work, and excellent communication, making it a top choice for home improvement needs.

Some customers have mentioned that while the quality of work and the friendliness of employees are commendable, the pricing is considered quite high when compared to similar services offered by competitors.

Customers consistently praise the professionalism, thoroughness, and clear communication of the technicians at Solvit. Many highlight the timely and efficient service during emergencies, along with knowledgeable staff who provide valuable recommendations. While some note the higher prices, the overall satisfaction with quality and problem-solving abilities makes Solvit a highly recommended choice.

Some customers report challenges with poor communication and high pricing, leading to frustration and feelings of being misled. A handful of reviews mention issues with scheduling, missed appointments, and dissatisfaction with service quality. Additionally, concerns about upselling practices and long wait times after a company merger have contributed to a negative experience for some clients.

Roto-Rooter is praised for its prompt and professional service, with knowledgeable technicians like Charles and Jon effectively resolving issues. Customers appreciate clear communication and the courteous nature of the team, contributing to a positive overall experience.

Some customers have reported feeling overcharged for quick services, expressing dissatisfaction with the company's response to complaints. A handful of reviews indicate that customer service could be improved in addressing concerns effectively.

Customers consistently praise F.F. Hitchcock for their knowledgeable, friendly technicians, prompt service, and effective problem-solving. The company excels in emergency situations and routine maintenance alike, with many highlighting their professionalism and clear communication. Overall, F.F. Hitchcock is recognized for delivering quality installations and thorough explanations, creating a reliable and satisfying customer experience.

Some customers express frustration with poor communication and delayed service, particularly during emergencies. Others mention unresolved issues after expensive services, as well as feeling penalized for not opting for repairs suggested by technicians. A few reviewers also highlight concerns over billing practices and service quality, suggesting a need for improvement in customer support and management.

Advance Plumbing & Heating is praised for its excellent communication, professionalism, and quick response times. Customers appreciate the high-quality work, competitive pricing, and knowledgeable technicians. The company is recognized for its reliability during emergencies and for providing clear information throughout the process, leading to high customer satisfaction and trust.

Some customers have reported disappointing service experiences, noting unhelpful technicians and high prices. Additionally, a handful of reviews mention unresponsive communication and unresolved issues, which contributed to their overall dissatisfaction.

Service Relief is praised for its exceptional customer service, timely responses, and professional workmanship. Technicians like Armando and Mike are frequently highlighted for their clear communication, cleanliness, and ability to handle emergencies efficiently. Customers appreciate the reasonable pricing and the thorough explanations provided during services, making them a trusted choice for plumbing and HVAC needs.

Some customers have noted concerns about safety and professionalism, citing reckless driving and poor customer service. A handful of reviews mention frustrations with repeated rescheduling and delays, while others feel the service is overpriced and lacking in warranty support. Additionally, there are mentions of miscommunication regarding repairs, contributing to an overall sense of dissatisfaction.

Advance Plumbing is consistently praised for its quick response times, professional service, and excellent communication. Customers appreciate the thoroughness and integrity of the technicians, who provide efficient repairs and clear pricing. Many recommend the company for its reliability, quality workmanship, and helpful support with insurance claims, making it a trusted choice for plumbing and heating needs.

Some customers reported a mixed experience, noting initial service issues and missed appointments. A few felt misled about pricing transparency and considered the costs high for simple tasks. However, others appreciated the follow-up service provided by different staff.