Top Plumbing Service Pros in Napa, California

Customers consistently praise the company's knowledgeable and friendly staff, particularly highlighting technicians like Brandon and Peter for their professionalism and efficient service. Timely communication, thorough inspections, and quality workmanship are common themes, along with competitive pricing and impressive cleanup. Many long-term clients appreciate the reliable service and preventative maintenance that contribute to their satisfaction.

Some customers have noted issues with customer service responsiveness and product availability. A handful of reviews mention dissatisfaction with the quality of certain items, suggesting that expectations were not met. Additionally, a few users expressed concerns about shipping delays, which may affect overall satisfaction.

Gray Plumbing consistently earns high praise for its professional and timely service. Customers appreciate the knowledgeable and courteous technicians, particularly Eric and Jeremy, who deliver efficient solutions and clear communication. The company stands out for its reasonable pricing, cleanliness, and excellent customer care, making it a highly recommended choice for plumbing needs.

Some customers have expressed concerns about the pricing for toilet installation, describing it as excessively high. A handful of reviews mentioned feeling misled by upselling practices, which may leave potential clients wary of unexpected costs.

Apes Plumbing is highly praised for its prompt response times, friendly and professional service, and quality workmanship. Customers appreciate the knowledgeable technicians, reasonable pricing, and thorough repairs, often highlighting the company's reliability during emergencies. Overall, Apes Plumbing is recognized for its exceptional customer care and expertise in handling various plumbing issues effectively.

Some customers have noted unpleasant interactions with staff, citing rudeness and unhelpfulness. Others reported frustrations due to poor communication, missed appointments, and inadequate service quality, particularly with plumbing and heating issues. A handful of reviews mention disorganized installations and a lack of follow-up, contributing to overall dissatisfaction.

Boden Plumbing consistently impresses customers with their excellent service, quick response times, and fair pricing. Reviews highlight their professionalism, effective communication, and quality work, especially during emergencies. Customers appreciate the knowledgeable staff and their commitment to customer satisfaction, making Boden Plumbing a go-to choice for reliable plumbing and heating solutions.

Some customers express dissatisfaction with high quotes and perceived upselling tactics, leading to concerns about pricing integrity. A handful of reviews mention poor communication and service attitudes, with experiences of frustration over missed appointments and unnecessary charges. While prompt service is noted, it is often overshadowed by complaints regarding costs and equipment issues.

Ken Mays Plumbing is praised for their quick, professional, and reliable service, with 24/7 availability and effective communication. Customers appreciate their prompt scheduling, accurate pricing, and expertise in diagnosing complex plumbing issues. Overall, the company is recognized for high-quality work, polite staff, and positive experiences, leading to repeat business and recommendations.

Some customers have noted challenges with customer service, particularly highlighting issues with a staff member named Michelle. Additionally, there are mentions of insufficient follow-up and communication, which led to dissatisfaction. A handful of reviews express concerns about trust, especially regarding responses to plumbing damage incidents involving employees.

Up2Code Plumbing is praised for their prompt, friendly, and professional service, particularly during emergencies. Customers appreciate their fair pricing, quality workmanship, and knowledgeable staff, often achieving significant savings compared to competitors. While some noted minor communication issues, the overall experience highlights the company's reliability and commitment to customer satisfaction.

Some customers noted issues with the office staff being unresponsive and rude. A handful of reviews mentioned a lack of communication after messages and emails were sent, leading to frustration regarding follow-up.