Top Pest Control Service Pros in Kokomo, Indiana

Frontline Pest Management is highly praised for their quick response times, professionalism, and effective pest control solutions. Customers appreciate the knowledgeable staff, particularly Shane, for their thorough inspections and excellent communication. With reasonable rates and a focus on customer needs, Frontline is recognized for their reliable service and commitment to quality.

Some customers have expressed concerns about unresponsive communication and follow-up after treatment, leading to feelings of being scammed. A handful of reviews mention issues with warranty coverage, suggesting that service may not meet expectations in these areas.

Customers consistently praise the company's exceptional customer service, prompt scheduling, and fair pricing. Reviewers highlight the knowledgeable and honest technicians, like Scott and Gerry, who provide thorough consultations and effective pest control solutions. The friendly, helpful approach, along with informative guidance without pressure, contributes to a positive and satisfying experience.

Some customers have reported disappointing experiences due to unauthorized treatments and poor communication, resulting in unexpected charges. A handful of reviews mention rudeness and ineffective service, which led to switching providers. Additionally, there are concerns about inconsistent service and staff behavior during pest control treatments, particularly for specific issues like ants and bed bugs.